Our Reviews
Mark V|2019 GMC Acadia
Confirmed Service Customer
2/26/2025
Expected services provided very quickly.
2/26/2025
Mark, thank you for your feedback! We’re glad to hear that your services were provided quickly and as expected. We appreciate your time and look forward to assisting you again!
MACOMB, MI
Carol G|2025 Buick Envision
Confirmed Sales Customer
2/26/2025
Scott Just was our salesman and we were happy to have such a knowledgeable an attentive man to help us with our purchase. Vyletel Buick treats you like family.
SCOTT JUST
2/26/2025
Carol, thank you for sharing your wonderful experience! We're so glad to hear that Scott made your purchase process smooth with his knowledge and attentiveness. At Vyletel Buick, we truly aim to treat everyone like family, and we’re thrilled that you felt that care. We appreciate your support and look forward to serving you again!
FRASER, MI
Fahmi S|2020 GMC Terrain
Confirmed Service Customer
2/27/2025
Excellent job. Thanks.
2/27/2025
Fahmi, thank you for your kind words! We're glad you had an excellent experience. We appreciate your support and look forward to serving you again!
MACOMB, MI
James S|2023 Buick Envision
Confirmed Service Customer
2/27/2025
Corrected the problem and explained what caused my engine light to go on. Informed us as to what NOT to do when filling gas tank. When pump shuts off, do not continue to add more gas. Wasn't aware of this.
2/27/2025
James, we're glad our team was able to diagnose and correct the issue while also providing helpful information about your fuel system! Keeping our customers informed is just as important as the service itself. Thanks for sharing your experience—we appreciate you!
SHELBY TOWNSHIP, MI
Jerry R|2022 GMC 1500 Sierra
Confirmed Service Customer
2/27/2025
Came in for my 50,000 mile maintainance including oil change and tire rotation - all done within an hour :-). My truck has never been anywhere else for service. This dealership is awesome!
2/27/2025
Jerry, we love hearing that you've trusted us with your truck’s service from the start! Keeping your vehicle in top shape and getting you back on the road quickly is always our goal. Thanks for your loyalty and kind words—we appreciate you!
CLINTON TOWNSHIP, MI
Penny R|2023 GMC Terrain
Confirmed Service Customer
2/27/2025
Everyone was very efficient and friendly.
2/27/2025
Penny, we're so glad to hear you had a great experience with our team! Friendly and efficient service is what we strive for. Thanks for your support—we appreciate you!
MACOMB, MI
Bridget O|2019 Buick Encore
Confirmed Service Customer
2/27/2025
Excellent customer service provided by Matthew Hall.
2/27/2025
Bridget, we're so glad to hear that Matthew provided you with excellent customer service! We truly appreciate your feedback and look forward to assisting you again in the future!
STERLING HEIGHTS, MI
Lance R|2019 Buick Envision
Confirmed Service Customer
2/28/2025
Knowledgeable, professional, and customer orientated sercice
2/28/2025
Lance, thank you for your kind words! We're delighted to hear that you had a knowledgeable and professional experience with us. Providing excellent customer service is always our priority, and we truly appreciate your feedback. We look forward to assisting you again in the future!
MACOMB, MI
Jaclyn N|2025 Buick Envision
Confirmed Sales Customer
2/27/2025
Fast & knowledgeable
MATTHEW WITMER
2/27/2025
Jaclyn, we're so glad you had a fast and knowledgeable experience! Thanks for your support—we appreciate you and look forward to seeing you again!
STERLING HEIGHTS, MI
Christopher A|2024 GMC Acadia
Confirmed Service Customer
2/27/2025
The service guy Joe is really cool. I had to reschedule my appointment several times due to things changing with my job and he helped me every time. Joe has a service first mentality is the type of person that is always on the go and like what he does. Domenic from sales came to check on me during my visit. Most sales people do not do that and it was very much appreciated. They also have a very nice lady that runs the cashier desk. I was able to get my keys when I picked up my car and she even laughed at one of my dumb jokes. I really enjoy their hands on personalized service. At no time have I ever felt like Im just some guy that bought a car or another customer bringing my car in for service. What a great team!!
2/27/2025
Christopher, we love hearing that Joe, Domenic, and the rest of the team made your experience so personal and enjoyable! Providing hands-on, customer-focused service is what we strive for, and we’re glad you felt truly valued. Thanks for sharing your experience—we appreciate you!
ROYAL OAK, MI
Nicolette G|2024 Buick Envista
Confirmed Service Customer
2/28/2025
an hour and a half for an oil change is ridiculous. i’ll be taking my business somewhere else. where i can be in n out. once it was seen that my vehicle was not going to be done in a timely manner i should have been notified so i could reschedule. should have been 20 mins top it said that on the paper too. disappointing!
3/3/2025
Nicolette, we understand how frustrating it is to experience a longer-than-expected wait for an oil change, and we regret that we didn’t communicate the delay sooner. We’d appreciate the opportunity to discuss this further with you. Please reach out to us directly so we can address your concerns.
STERLING HEIGHTS, MI
Catherine K|2024 Chevrolet Blazer
Confirmed Service Customer
3/3/2025
very professional and fast.
3/3/2025
Catherine, we appreciate your kind words! Providing professional and efficient service is always our goal. Thanks for choosing us—we look forward to seeing you again!
MACOMB, MI
Kathy T|2025 GMC Sierra 1500
Confirmed Sales Customer
3/3/2025
Dominic was great got the job done I'm very happy with my experience and my new truck
DOMENICO TORRES
3/3/2025
Kathy, that’s awesome to hear! Dominic will be thrilled to know he made your experience a great one. Enjoy your new truck, and thank you for choosing us!
ROSEVILLE, MI
Rebecca S|2025 GMC Acadia
Confirmed Sales Customer
3/3/2025
Great customer service!
DOMENICO TORRES
3/3/2025
Thank you, Rebecca! We're thrilled to hear you had a great experience with our customer service. We truly appreciate your support and look forward to serving you again in the future!
SHELBY TOWNSHIP, MI
Jeffrey A|2022 GMC 1500 Sierra
Confirmed Service Customer
3/3/2025
Mike is outstanding in the service department GMC
3/3/2025
Jeffrey, we’re thrilled to hear that Mike provided outstanding service! He’s a valued part of our team, and we’re glad he made your experience a great one. Thank you for your kind words—we appreciate your support!
SHELBY TOWNSHIP, MI
Kevin H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/28/2025
Friendly, professional
2/28/2025
Kevin, thank you for your kind words! We're thrilled to hear that you had a friendly and professional experience with us. We appreciate your feedback and look forward to serving you again in the future!
SHELBY TOWNSHIP, MI
Martin B|2023 GMC Terrain
Confirmed Service Customer
2/28/2025
It was great, totally uneventful! Oil change, tire rotation and vehicle inspection all in less than an hour!
2/28/2025
Hi Martin, thank you for your feedback! We're glad to hear that your service experience was smooth and efficient. We appreciate your business and look forward to assisting you again at Vyletel Buick GMC!
TROY, MI
Christopher L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/1/2025
Fast friendly service
3/2/2025
Hi Christopher, Thank you for your review! We’re glad to hear you had a fast and friendly experience with us. We appreciate you choosing Vyletel Buick GMC and look forward to assisting you again in the future!
MACOMB, MI
Frederick K|2017 Buick LaCrosse
Confirmed Service Customer
3/1/2025
I needed a new battery and called, Matthew made an appointment for 12:00 noon. I got there a little before noon, he was waiting for me. The battery was installed within an hour. Very satisfied.
3/2/2025
Hi Frederick, Thank you for sharing your experience! We're so glad to hear that Matthew took great care of you and got your battery installed quickly. We appreciate your feedback and are thrilled that you were satisfied with your service at Vyletel Buick GMC!
SHELBY TOWNSHIP, MI
Jim K|2014 Buick Enclave
Confirmed Service Customer
3/3/2025
Michael was the best! Everyone at Vyletel is very friendly.
3/3/2025
Hi Jim, Thank you for your kind words! We're thrilled to hear that Michael and the rest of the team at Vyletel Buick GMC provided you with excellent service. We truly appreciate your feedback and look forward to serving you again in the future!
CLINTON TOWNSHIP, MI
Lanel T|2025 Buick Envision
Confirmed Sales Customer
3/5/2025
Kimberly was amazing she responded back to my emails quickly and made sure I was happy with the Buick Envision I wanted!
KIMBERLY YOUNG
3/5/2025
Lanel, thank you for sharing your experience! We’re so glad to hear that Kimberly was able to assist you promptly and ensure you were happy with your Buick Envision. We truly appreciate your kind words and look forward to serving you again in the future!
STERLING HEIGHTS, MI
Gerald M|2025 GMC Sierra 1500
Confirmed Sales Customer
3/5/2025
Dealership expeditiously and expertly handled my deal. Understood my needs and handled them accordingly
JUSTIN KOZIKOWSKI
3/5/2025
Hi Gerald, Thank you for your kind words! We're glad to hear that Vyletel Buick GMC was able to handle your deal quickly and professionally while meeting your needs. We appreciate your feedback and look forward to assisting you again in the future!
SHELBY TOWNSHIP, MI
Rana C|2014 GMC Acadia
Confirmed Service Customer
3/5/2025
Not understanding what happened to my cat after I left the dealership. It was only supposed to be for an air bag replacement from the recall. The Advisor check me in and scan my car for codes. I asked why ur scanning if I’m just getting a replacement and you scan my car the day before when I came for my oil change. He scan anyway my car went to the back after it was done. I’m starting to leave and every indicator on my dashboard was on. Airbag, radio not working, cameras not working. I was very nervous driving home. Once I made it home and park I turned my car off. Went to start it back up and nothing. My car was dead there was no communication going into my car nothing was working. Had to get it towed to Ed Rinke GMC in Centerline. Now paying over $2000 for something that wasn’t like that when I drove my car to Vyletel Buick GMC
3/6/2025
Rana, we’re sorry to hear about the issues you experienced after your recall service. We’d like to look into this further to better understand what happened. Please reach out to us so we can review the details and see what can be done to assist you. Your experience matters, and we appreciate the chance to address this with you.
WARREN, MI
Elizabeth W|2023 GMC Acadia
Confirmed Service Customer
3/3/2025
John my service advisor was polite, nice and helpful . I’m happy he is working there .
3/3/2025
Elizabeth, we’re so happy to hear that John provided such a great experience for you! He truly values his customers, and we’re glad to have him on our team. Thank you for your kind words—we appreciate your support!
CLINTON TOWNSHIP, MI
Andrew E|2021 GMC Acadia
Confirmed Service Customer
3/4/2025
Quickly done. Not sure if I trust the service done though. On the inspection, it said there was no damages to the windshield, but I have 2 cracks. This makes me question the legitimacy of everything else on the report.
3/4/2025
Andrew, thank you for your review. We’re glad to hear the service was done quickly, but we completely understand your concerns with the inspection. We want to ensure all issues are properly addressed, so please reach out to us directly, and we’ll make sure to resolve this for you. Your satisfaction is important to us!
SAINT CLAIR SHORES, MI
Linda Z|2022 GMC Terrain
Confirmed Service Customer
3/5/2025
Vyletel is a great dealership to do business with. The staff is friendly and my oil change was done sooner than promised. I trust them to use the right GM parts and specification of oil. The service writer went over the results of the multi-point inspection with me at the end. I will definitely be back!
3/5/2025
Linda, thank you for the great feedback! We’re so glad to hear your oil change was done quickly and that you had a positive experience. We appreciate your trust in us and look forward to seeing you again!
MACOMB, MI
Dennis H|2025 Buick Encore GX
Confirmed Sales Customer
3/5/2025
The experience was seamless and professional
KARL TROST
3/5/2025
Dennis, thank you for your feedback! We’re so glad to hear that your experience was seamless and professional. We truly appreciate your support and look forward to assisting you again in the future!
STERLING HEIGHTS, MI
Justin W|2025 GMC Acadia
Confirmed Sales Customer
3/6/2025
Matt Witmer does a great job. He knows that I value getting in and out, and he takes care to make the process run quickly and smoothly. We had a brief issue with some of the connected features in my new car, and he followed up over the weekend to make sure it was ironed out.
MATTHEW WITMER
3/6/2025
Thank you, Justin! We’re so glad to hear that Matt Witmer took great care of you and made the process quick and smooth. It’s also great to know that he followed up to ensure everything was sorted out with your new car. We truly appreciate your feedback and look forward to assisting you again in the future!
BIRMINGHAM, MI
Thomas V|2025 Buick Encore GX
Confirmed Service Customer
3/6/2025
Matt was very knowledgeable and was able to take everything quickly based on my availability. The whole process was quick and painless.
3/6/2025
Thank you, Thomas! We’re so glad to hear that Matt provided knowledgeable service and was able to work with your schedule. We truly appreciate your feedback and are happy to know the process was quick and easy for you. We look forward to assisting you again in the future!
STERLING HEIGHTS, MI
Barbara Z|2019 Buick Envision
Confirmed Service Customer
3/6/2025
I didn’t have an appointment but was able to get an oil change, tire rotation, and tire sensor replacement promptly upon arrival. The service rep was courteous and I was out of there in 45 minutes. I was very pleased with the experience.
3/6/2025
Thank you, Barbara! We’re so glad to hear that we were able to accommodate you promptly and that your service was completed quickly. It’s great to know you had a positive experience with our service team. We appreciate your feedback and look forward to assisting you again in the future!
CLINTON TOWNSHIP, MI
Alba M|2024 Chevrolet Equinox
Confirmed Service Customer
3/6/2025
I was disappointed that they didn’t inform me that my car was ready.
3/7/2025
Thank you for your review, Alba. We’re disappointed to see a low rating and would love to understand what we could have done better. Your feedback helps us improve, so if you’re willing, please reach out and share more about your experience. We’d love the chance to assist you.
MACOMB, MI
Steven F|2024 Buick Envista
Confirmed Service Customer
3/7/2025
Tracy and her body shop team were great to work with. They repaired my vehicle flawlessly, and provided customer service above and beyond my expectations.
3/7/2025
Thank you, Steven! We’re so glad to hear that Tracy and the body shop team provided top-notch service and flawless repairs. Your kind words mean a lot, and we appreciate your trust in us. If you ever need anything in the future, we’re here to help!
TROY, MI
Kimberly Q|2025 Buick Envision
Confirmed Sales Customer
3/13/2025
I appreciate Scott and his team. They work very hard for me to make things happen!!
SCOTT JUST
3/8/2025
Dear Kimberly, Thank you for your kind words! We're thrilled that Scott and his team were able to assist you effectively. If there's anything else we can help you with, please don't hesitate to reach out.
STERLING HEIGHTS, MI
Shishir T|2025 GMC Terrain
Confirmed Sales Customer
3/8/2025
Kids Friendly, informative, cooperative. We as family with kids went there, and it was wonderful buying experience.
KIMBERLY YOUNG
3/8/2025
Dear Shishir, Thank you for sharing your positive experience with Vyletel Buick GMC. We're delighted to hear that our dealership provided a kid-friendly, informative, and cooperative environment for your family. If there's anything else we can assist you with, please don't hesitate to reach out.
ROCHESTER HILLS, MI
Susan H|2025 Buick Encore GX
Confirmed Sales Customer
3/10/2025
Domenic Torres was a pleasure to have as a salesperson. His customer service and people skills on a very long day of 'car shopping' were wonderful. Domenic spent time looking for a vehicle that met my financial and physical comfort needs. He made me feel as if we had been through this process before. Upon delivery of the vehicle he gave me a tour of the service department and thoroughly showed me all the features of the car as well as how to operate them.
DOMENICO TORRES
3/10/2025
Thank you, Susan! We're so happy to hear that Domenic made your car shopping experience enjoyable and stress-free. It’s wonderful to know that he took the time to meet both your financial and comfort needs, and provided thorough guidance on your new vehicle. We truly appreciate your kind words and look forward to serving you again in the future! Enjoy your new car!
NEW BALTIMORE, MI
Helen K|2025 Buick Encore GX
Confirmed Sales Customer
3/10/2025
Great experience
SCOTT JUST
3/10/2025
Hi Helen, thank you for sharing your great experience! We appreciate your support and look forward to serving you again.
STERLING HEIGHTS, MI
Bernie G|2024 GMC TERRAIN
Confirmed Service Customer
3/10/2025
Very professional. Quick oil change while I waited.
3/10/2025
Hi Bernie, thank you for your feedback! We're glad you had a professional and quick oil change experience at Vyletel Buick GMC. We appreciate your support!
STERLING HEIGHTS, MI
Kimberly F|2024 GMC TERRAIN
Confirmed Service Customer
3/11/2025
Great service advisor. Fast in and out and everything was performed perfectly.
3/11/2025
Thank you, Kimberly! We're thrilled to hear that you had a fast and seamless experience with your service advisor. Providing efficient and top-quality service is what we strive for! We appreciate your feedback and look forward to assisting you again in the future.
STERLING HEIGHTS, MI
Martin B|2025 Buick Envision
Confirmed Sales Customer
3/12/2025
Salesperson was very knowledgeable of the product and the inventory at the dealership. Scott helped us find a vehicle which met my wife's needs and preferences. He worked with me to find something within my price point.
SCOTT JUST
3/12/2025
Thank you, Martin! We’re so glad to hear that Scott was able to help you find the perfect vehicle that met your wife’s needs and your budget. We hope you both enjoy your new vehicle and look forward to assisting you again in the future!
CLINTON TOWNSHIP, MI
Bill F|2024 Buick Enclave
Confirmed Service Customer
3/12/2025
Professional staff throughout. The service was performed in record time.
3/12/2025
Thank you, Bill! We’re so glad to hear that our team provided professional service and completed everything in record time. We truly appreciate your feedback and look forward to assisting you again in the future!
STERLING HEIGHTS, MI
Amber T|2025 Buick Encore GX
Confirmed Sales Customer
3/12/2025
Kim was amazing at helping me find the perfect vehicle!
KIMBERLY YOUNG
3/12/2025
Hi Amber, thank you for the wonderful review! We're so glad to hear that Kim was able to help you find the perfect vehicle. We truly appreciate your feedback and are thrilled that your experience was a great one. We look forward to serving you again in the future!
MADISON HEIGHTS, MI
Dennis W|2017 GMC Acadia
Confirmed Service Customer
3/16/2025
Entire staff was friendly, helpful and efficient. Vyletel is my goto place for my SUV's regular maintenance
3/16/2025
Thank you, Dennis! We're so glad to hear you had a positive experience with our team. We appreciate your trust in Vyletel Buick GMC for your SUV's maintenance, and we look forward to serving you again!
STERLING HEIGHTS, MI
Nichole D|2024 GMC HUMMER EV SUV
Confirmed Sales Customer
3/16/2025
You have been very helpful. Thank you! I have one quick question and I’m sending this as a reminder to myself. Who’s financing me and where do I remit payment? In my excitement I forgot to ask. I haven’t had a new car in 16 years. 😅
SCOTT JUST
3/17/2025
Thank you, Nichole! We're so happy to hear that you had a great experience, and congratulations on your new car—it’s an exciting moment, especially after 16 years! For your financing details and payment information, please reach out to us directly, and we’ll be happy to assist. Let us know if you have any other questions—we’re here to help!
STERLING HEIGHTS, MI
Gary L|2024 Buick Envision
Confirmed Service Customer
3/6/2025
Driver side windshield wiper has streaked since I leased envision. Joe replaced wiper while I waited and under warranty. Nice guy and great customer service!!
3/6/2025
Thank you, Gary! We’re glad to hear that Joe was able to quickly replace your windshield wiper and take care of the issue under warranty. We truly appreciate your kind words about his service, and we’re happy to know that your experience was a positive one. Looking forward to serving you again in the future!
MACOMB, MI
Ryan J|2025 GMC Terrain
Confirmed Sales Customer
3/7/2025
Returning customer everything was very easy and hassle free as always.
BRIAN JONES
3/7/2025
Thank you for your continued trust, Ryan! We’re thrilled to hear that your experience with us was easy and hassle-free, as always. We look forward to serving you again in the future!
WASHINGTON, MI
Michael R|2019 Buick Envision
Confirmed Service Customer
3/12/2025
Attendant was very helpful and knowledgeable. The overall experience was very good.
3/12/2025
Thank you, Michael! We’re so glad to hear that the attendant was helpful and knowledgeable, and that your overall experience was positive. We appreciate your feedback and look forward to assisting you again in the future!
STERLING HEIGHTS, MI
David W|2023 GMC Acadia
Confirmed Service Customer
3/12/2025
It was great!
3/12/2025
Thank you, David! We're so glad to hear that you had a great experience. We appreciate your feedback and look forward to serving you again soon!
STERLING HEIGHTS, MI
Timothy R|2022 GMC Canyon
Confirmed Service Customer
3/14/2025
Great service, friendly staff
3/15/2025
Hi Timothy, thank you for your review! We're glad to hear you had great service and enjoyed our friendly staff at Vyletel Buick GMC. We look forward to seeing you again!
STERLING HEIGHTS, MI
Patricia P|2025 Buick Encore GX
Confirmed Sales Customer
3/15/2025
I liked the personal touch that Matt, my salesman, gave me. All phone calls were answered or returned promptly. Matt was able to locate and get the vehicle I wanted. Customer service at Vyletel is exceptional.
MATTHEW WITMER
3/15/2025
Hi Patricia, thank you for your kind words! We're glad Matt provided a personal touch and made sure you got the vehicle you wanted. Enjoy your new ride, and let us know if we can help with anything else!
CLAWSON, MI
Jason C|2020 Buick Envision
Confirmed Service Customer
3/15/2025
Great experience.
3/15/2025
Hi Jason, thank you for your review! We're glad to hear you had a great experience at Vyletel Buick GMC. Let us know if we can assist you with anything else!
MACOMB, MI
Bruce S|2025 Buick Envision
Confirmed Sales Customer
3/17/2025
Great working with Brian again! Will there ever be a Buick that isn't an SUV?
BRIAN JONES
3/17/2025
Thank you, Bruce! We're so glad to hear you had another great experience working with Brian! As for your question, that's a great thought, and we'll be sure to pass along the feedback. If you ever have more questions or need assistance, feel free to reach out. Looking forward to seeing you again!
SHELBY TOWNSHIP, MI
Terry K|2024 Buick Enclave
Confirmed Service Customer
3/17/2025
Very friendly customer service representatives. Service was completed within the hour they estimated it would be.
3/17/2025
Thank you, Terry! We’re so glad to hear that our customer service team provided friendly service and that your vehicle was completed within the estimated time. We appreciate your feedback and look forward to assisting you again in the future!
Sterling Heights, MI
Cheryl M|2024 Buick Envista
Confirmed Service Customer
3/19/2025
From the moment I arrived I was greeted with a cheerful, friendly & knowledgeable employee. Waiting area was clean & fully supplied with water & coffee. I was in & out in a reasonable amount of time. When paying my bill I found check out to be a piece of cake. Once again the experience was pleasant. You should be proud of your staff.
3/19/2025
Thank you, Cheryl! We’re so happy to hear that your experience was pleasant from start to finish. It’s great to know that our team provided friendly, knowledgeable service, and that you were comfortable during your visit. We truly appreciate your kind words and will be sure to pass them along to our staff. We look forward to seeing you again soon!
MACOMB, MI
Michael C|2020 Buick Encore GX
Confirmed Service Customer
3/19/2025
In and out..no issues. 40.in
3/19/2025
Thanks, Michael! We’re happy to hear everything went smoothly and you were in and out in no time. We appreciate your feedback and look forward to seeing you again soon!
STERLING HEIGHTS, MI
Barbara F|2022 Buick Enclave
Confirmed Service Customer
3/20/2025
It was easy and efficient. The write up man was very pleasant.
3/20/2025
Thank you, Barbara! We're so glad to hear that your experience was easy and efficient. It's great to know that our team made you feel comfortable and taken care of. We appreciate your feedback and look forward to seeing you again!
SHELBY TOWNSHIP, MI
Debra S|2023 Buick Envision
Confirmed Service Customer
3/20/2025
Always a good experience at the service department. Service person even took the time to help with a tech issue we didn't understand on the Buick app.
3/20/2025
Thank you, Debra! We're so glad to hear you've had a great experience with our service department. It's wonderful to know that our team went above and beyond to help with the tech issue on the Buick app. We truly appreciate your feedback and look forward to assisting you again in the future!
STERLING HEIGHTS, MI
Anna K|2025 Buick Envision
Confirmed Sales Customer
3/21/2025
Efficient - documents were prepared ahead of time . Great explanation of the cars features . Highly recommend .
MATTHEW WITMER
3/21/2025
Anna, we’re so happy to hear that your experience was smooth and efficient! Making the process easy and ensuring you’re comfortable with your new vehicle is what we strive for. Thank you for your recommendation—we truly appreciate it! Enjoy your new ride!
SHELBY TOWNSHIP, MI
Dennis B|2023 Buick Envision
Confirmed Service Customer
3/21/2025
Courteous, fast and efficient! Highly recommended!
3/21/2025
Thank you for your kind words, Dennis! We're thrilled to hear you had a courteous, fast, and efficient experience at Vyletel Buick GMC. We truly appreciate your recommendation and look forward to serving you again!
STERLING HEIGHTS, MI
Nancy S|2013 Buick LaCrosse
Confirmed Service Customer
3/19/2025
I was able to get an appointment right away, Michael was great, he set me up with what I needed done to my Buick LaCrosse, I would not go anywhere else, they have a nice clean waiting room with a TV, coffee and water, the people are very nice.
3/19/2025
Thank you, Nancy! We're so glad Michael took great care of you and your Buick LaCrosse. Happy you enjoyed our comfortable waiting area, too! We truly appreciate your loyalty and look forward to your next visit!
WARREN, MI
Joseph B|2021 Buick Encore
Confirmed Service Customer
3/21/2025
I had gone to this dealership to get an oil change for my vehicle, not knowing doing so would bring forth an unexpected surprise. When the attendant was checking various areas under the hood, he came across an hilarious, yet not so funny situation. The air filter was loaded with mega pieces of hard corn evidently stored by a chipmunk for some time! I now make sure the automatic garage door is closed all the way and have blocked any entrance holes. Too bad that critter has lost it's storage facility!!
3/21/2025
Joseph, what a story! We're glad we could help uncover that surprise for you—though we understand how frustrating it must have been! It’s great to hear you’ve taken steps to prevent any future "chipmunk storage" issues. Thanks for sharing this fun experience with us, and we’re always here to assist with anything you might need!
STERLING HEIGHTS, MI
Nashat K|2014 GMC Terrain
Confirmed Service Customer
3/21/2025
Many years experience great service good staff trustworthy and coffee free
3/21/2025
Nashat, thank you for your kind words! We're so glad to hear that you've had many years of great service with us. We truly appreciate your trust and look forward to continuing to provide you with excellent service for years to come! And we'll definitely keep the coffee flowing!
STERLING HEIGHTS, MI
Greg R|2025 Buick Envision
Confirmed Sales Customer
3/26/2025
Scott was very helpful. We will certainly return when our other lease comes due. Very happy with the vehicle.
SCOTT JUST
3/26/2025
Hi Greg! Thank you for the great review! We’re so glad Scott was very helpful, making you happy with your vehicle. We’re thrilled you’ll return when your other lease is due—it’ll be our pleasure to assist again! Enjoy your new ride!
CHESTERFIELD, MI
John C|2025 GMC Sierra 1500
Confirmed Sales Customer
3/26/2025
Matt was so helpful, We were trying to figure our budget for car or truck we would be happy with. Matt definitely made it feel like teamwork. It really felt like he truly cared.
MATTHEW WITMER
3/26/2025
Hi John! Thank you for the great review! We’re so glad Matt was helpful in working with you to find a car or truck that fit your budget, making it feel like true teamwork. It’s wonderful to hear he showed genuine care—we’ll pass along your kind words! Enjoy your new vehicle, and we hope to see you again!
MACOMB, MI
Millicent H|2024 Buick Envista
Confirmed Service Customer
3/26/2025
The service person Evan was very helpful. My whole experience was great. Thank you .
3/26/2025
Hi Millicent! Thank you for the wonderful review! We’re so glad Evan was very helpful, making your whole experience great. You’re welcome—we’re happy to assist! See you next time!
PONTIAC, MI
Guy S|2025 Buick Envision
Confirmed Sales Customer
3/23/2025
Very professional
KIMBERLY YOUNG
3/23/2025
Thank you, Guy! We’re glad to hear you had a professional experience with us. We appreciate your feedback and look forward to serving you again!
TROY, MI
Carolyn S|2024 Buick Encore GX
Confirmed Service Customer
3/24/2025
Easy to make appointment online. Greeted promptly on arrival. Coupons used. Quick service. Had a brief visit with my Salesman, Matt Whitmer. Easy checkout.
3/24/2025
Thank you, Carolyn! We're so glad to hear your visit was smooth and efficient from start to finish. It’s great that you were able to catch up with Matt, too! We appreciate you taking the time to share your experience and look forward to welcoming you back again soon!
ROYAL OAK, MI
Lynnette M|2022 Buick Envision
Confirmed Service Customer
3/25/2025
Service at this dealership is spot on
3/25/2025
Hi Lynnette! Thank you for the great review! We’re so glad you found our service spot on—that’s music to our ears! Looking forward to assisting you again!
SHELBY TOWNSHIP, MI
Diann S|2016 Buick Enclave
Confirmed Service Customer
3/25/2025
Evan was very friendly. I dropped off my car for an oil change and it was done very quickly.
3/25/2025
Hi Diann! Thanks for the great review! We’re thrilled Evan’s friendliness made your day, and that your oil change was completed so quickly after dropping off your car. We’re happy to get you going again fast—see you next time!
CLINTON TOWNSHIP, MI
Cheryl R|2015 Buick Encore
Confirmed Service Customer
3/27/2025
Michael is great
3/27/2025
Hi Cheryl, thanks for the review! We’re happy to hear Michael was great—he’ll be glad to know you think so! We appreciate your feedback and hope to see you again soon!
MACOMB, MI
Charles M|2025 Buick Envision
Confirmed Sales Customer
3/27/2025
Great people and First Class Dealership
DOMENICO TORRES
3/27/2025
Hi Charles, thank you for the wonderful review! We’re so glad you think our people are great and that we’re a first-class dealership. It’s awesome to hear that, and we hope to keep impressing you next time you stop by!
STERLING HEIGHTS, MI
Barbara M|2024 GMC Terrain
Confirmed Service Customer
3/27/2025
Kind and professional! Great experience. Also done in a timely manner! I will be back!
3/27/2025
Barbara, thank you for the wonderful feedback! We’re so glad your visit was kind, professional, and efficient. It means a lot to hear you had a great experience—we’ll be happy to welcome you back anytime!
WASHINGTON TWP, MI
Linnette S|2025 GMC Terrain
Confirmed Sales Customer
3/27/2025
First time at this dealership. Domenco answered all my questions and then some. He made my transaction run smoothly and made sure I understood everything I was signing or initialing. Kin was very helpful also. I would recommend them to anyone looking for a good dealership.
DOMENICO TORRES
3/27/2025
Linnette, thank you for sharing such kind feedback! We're thrilled your first visit was a positive one and that Domenco and Kin made the experience smooth and informative. It's great to hear they took the time to ensure you felt confident every step of the way. We truly appreciate your recommendation and look forward to welcoming you back in the future!
STERLING HEIGHTS, MI
Dona F|2019 Buick Envision
Confirmed Service Customer
3/26/2025
Horrible car wash no GM discount on windshield wiper replacement
3/27/2025
Hi Dona! Thank you for your 3-star review and for sharing your thoughts. We’re sorry to hear the car wash didn't meet expectations and that there wasn’t a GM discount on the windshield wiper replacement. We’d love to improve your experience—please reach out if you’d like to discuss further.
MACOMB, MI
Gracie N|2025 GMC Acadia
Confirmed Sales Customer
3/26/2025
Scott Just was very helpful and full of knowledge. Not only was he able to teach me all about the buying process, but he sat with me and my rowdy kids (patience of a saint) to teach me the features on my new car. His team was very professional from staying late to detail the car, managing the financial portion, and filling up the tank for our drive back to Lansing. I would come back for another car in the future.
SCOTT JUST
3/26/2025
Hi Gracie! Thank you for the wonderful review! We’re so glad Scott Just was very helpful and knowledgeable, guiding you through the buying process and patiently teaching you the features of your new car! We’re thrilled his team was professional, staying late to detail the car, handling the financial portion, and filling up the tank for your drive back to Lansing. We’d love to welcome you back for another car in the future—enjoy your new ride!
SUNFIELD, MI
Michael C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/27/2025
Everything went as expected. Matt was very thorough in explaining the process involved in regards to the repair of my vehicle and any costs that I may be responsible for. He understood my needs and was very pleasant and receptive of my questions/concerns. A good experience overall.
3/27/2025
Hi Michael, thanks for sharing your experience! We’re glad to hear everything went as expected and that Matt was thorough in explaining the repair process and costs. It’s great to know he was pleasant, receptive, and tuned in to your needs—making it a good experience overall. We appreciate your feedback and hope to see you again when you need us!
MACOMB, MI
Kelly P|2022 GMC Acadia
Confirmed Service Customer
3/28/2025
It was quick and complete
3/28/2025
Hi Kelly, thanks for sharing your experience! We’re happy to hear your service was quick and complete—exactly what we strive for. Hope to see you again soon!
ROCHESTER HILLS, MI
Mike P|2024 GMC Terrain
Confirmed Service Customer
3/28/2025
Appreciated Mike’s professionalism and timeliness. I knew what to expect from the beginning and the job was done even sooner than anticipated.
3/28/2025
Mike, thank you for the kind words! We're glad to hear you appreciated the professionalism and prompt service. It’s great to know everything was clear from the start and finished ahead of schedule. We appreciate your trust in us!
SHELBY TOWNSHIP, MI
Sharon E|2025 Buick Envision
Confirmed Sales Customer
3/28/2025
Excellent service, and in a timely manner
DOMENICO TORRES
3/28/2025
Hi Sharon, thank you for your kind words! We're glad to hear you received excellent and timely service at Vyletel Buick. We appreciate your support and look forward to assisting you again!
DETROIT, MI
William S|2025 Buick Envista
Confirmed Sales Customer
3/28/2025
Very friendly. Matt Witmer was the salesman that helped me lease me new Buick Envista. He was very friendly and he did a lot to get me where I needed to be for my budget. I would highly recommend him to a friend. Over all I would give him a 10 out of 10 stars. Thank you
MATTHEW WITMER
3/28/2025
Hi William, thank you for your great feedback! We're thrilled to hear that Matt Witmer provided you with such a positive leasing experience and helped you find the right Buick Envista within your budget. Your recommendation means a lot, and we appreciate your support. Enjoy your new ride!
ROSEVILLE, MI
Brian L|2019 GMC 1500 Sierra
Confirmed Service Customer
3/29/2025
Fastest oil change I ever had, 45 minutes.
3/30/2025
Hi Brian, thank you for your feedback! We're glad to hear you had the fastest oil change ever at Vyletel Buick GMC. We appreciate you choosing us and look forward to serving you again!
MACOMB, MI
Michelle D|2019 Chevrolet Equinox
Confirmed Service Customer
3/29/2025
Quick, reliable service at a reasonable price. Joe Ankrom took good care of me & my vehicle.
3/30/2025
Hi Michelle, thank you for your kind words! We're glad to hear you had a quick, reliable service experience at a great price. We're also happy to know Joe Ankrom took excellent care of you and your vehicle. We appreciate your business!
WASHINGTON TWP, MI
Robert P|2011 GMC Terrain
Confirmed Service Customer
3/29/2025
The Service Rep was very helpful and responsive to my concerns about strange noises in the rear of my car. After leaving the car, the Service Technician called and said he had identified the cause of the problem, and would inform me when the car was fixed and ready for pickup. I have been going to Vyletel since the purchase of my Terrain several years ago, and the Service department is top-notch!!
3/30/2025
Hi Robert, thank you for sharing your experience! We're glad to hear our Service Rep was helpful and responsive to your concerns. We truly appreciate your continued trust in Vyletel Buick GMC, and we're thrilled to hear that our Service department continues to meet your expectations! Let us know if you need anything else.
STERLING HEIGHTS, MI
Cynthia G|2025 Buick Encore GX
Confirmed Sales Customer
4/3/2025
Very friendly and helpful. Domenic Torre is great.
DOMENICO TORRES
4/3/2025
Thank you, Cynthia! We’re so glad you had a great experience and truly appreciate your kind words about Domenic—he’ll be happy to hear it!
STERLING HEIGHTS, MI
Rosalia L|2025 Buick Envision
Confirmed Sales Customer
4/3/2025
The salesman Domenic was very courteous, respectful, and accommodating. I will definitely come back again!
DOMENICO TORRES
4/3/2025
Rosalia, thank you for sharing your experience! We’re delighted to hear Domenic was courteous, respectful, and accommodating during your visit. It’s great to know you’ll be back, and we’ll make sure to keep up the same level of service for you next time!
CLINTON TOWNSHIP, MI
Matthew C|2025 Buick Envision
Confirmed Sales Customer
4/3/2025
Very Helpful and professional
BRIAN JONES
4/3/2025
Thank you, Matthew! We're glad to hear you found our team helpful and professional. We appreciate your kind words and hope to see you again soon!
ROCHESTER, MI
Jenelle V|2024 Buick Envision
Confirmed Sales Customer
4/3/2025
Amazing experience! Got everything I wanted and was effortless!
MATTHEW MARTIN
4/3/2025
Thank you, Jenelle! We’re so happy to hear your experience was amazing and effortless—just the way it should be! Enjoy everything about your new vehicle, and thank you for choosing us!
NEW BALTIMORE, MI
Larry G|2025 Buick Envista
Confirmed Sales Customer
4/3/2025
Domenic Torres is a great sales rep makes you feel like family. Never uncomfortable with him and always happy to help you out. He keeps you laughing while helping you out. Which is awesome when car shopping.
DOMENICO TORRES
4/3/2025
Thank you, Larry! We love hearing how Domenic made your experience so comfortable and fun—car shopping should be just like that! It’s great to know he made you feel like family while keeping things light and helpful. We truly appreciate your kind words and are so glad you had such a positive experience!
STERLING HEIGHTS, MI
William S|2025 Buick Envision
Confirmed Sales Customer
4/4/2025
Salesperson Brian Jones at Vyletel Buick was excellent. Provided clear and quick feedback as we shopped around for the best deal. He was very knowledgeable about the various vehicles and options and was flexible with our schedule. Thank you Brian.
BRIAN JONES
4/4/2025
Hi William, thank you for taking the time to share your fantastic review! We’re so pleased to hear that Brian Jones made your experience at Vyletel Buick GMC a great one. We’ll be sure to pass along your thanks to Brian—he’ll be thrilled to hear it! Enjoy your new ride, and we look forward to serving you again in the future.
SHELBY TWP, MI
Robert F|2025 GMC Canyon
Confirmed Sales Customer
4/4/2025
This is the third time that Dominic Torres has sold us a vehicle and the experience has always been great!!
DOMENICO TORRES
4/4/2025
Thank you, Robert! We’re thrilled to hear that Dominic has consistently provided you with a great experience. It means a lot to have your continued trust—enjoy your new vehicle, and we look forward to helping you again in the future!
TRAVERSE CITY, MI
Ronald A|2019 GMC Acadia
Confirmed Service Customer
4/4/2025
They fixed the problem on time.
4/4/2025
Hi Ronald, thank you for your review! We’re glad to hear that we fixed the problem for you right on time. Keeping things on track is what we aim for! Thanks for choosing us—we’re here whenever you need us again!
STERLING HEIGHTS, MI
Bernadette W|2023 GMC Terrain
Confirmed Service Customer
4/5/2025
My sales person Matt is fantastic.
4/6/2025
Thank you, Bernadette! We’re so glad to hear Matt made such a great impression—he truly goes above and beyond for our customers. We appreciate your kind words and are thrilled you had a fantastic experience!
UTICA, MI
James D|2025 GMC Yukon
Confirmed Sales Customer
4/2/2025
Matt Martin made my purchase easy and no pressure. I would recommend purchasing your next vehicle from him.
MATTHEW MARTIN
4/2/2025
Hi James, thank you for your review! We’re delighted to hear that Matt Martin made your purchase easy and pressure-free. It’s great to know you’d recommend him, and we’ll be sure to pass along your kind words. We appreciate your support and hope you’re loving your new vehicle!
CLARKSTON, MI
David B|2024 GMC Sierra 1500
Confirmed Service Customer
4/2/2025
The service guy was helpful & pleasant. Everything went as expected. End of story
4/2/2025
Hi David, thanks for the feedback! We’re happy to hear the service guy was helpful and pleasant, and that everything went as expected. It’s our goal to keep things smooth and straightforward—glad we could deliver for you!
MACOMB, MI
Michael M|2023 GMC Acadia
Confirmed Service Customer
4/2/2025
a smooth experience and the person that checked me in when i first pulled in was very patient as i looked for my rewards
4/2/2025
Hi Michael, thanks for the review! We’re glad to hear you had a smooth experience and that the person checking you in was patient while you looked for your rewards. It’s our pleasure to make things easy and stress-free for you—hope to see you again!
WARREN, MI
Richard I|2014 Buick LaCrosse
Confirmed Service Customer
4/2/2025
I brought my car in for an oil change. Evan Nelson in service tool good care of me.
4/2/2025
Hey Richard, thanks for stopping by! Glad to hear Evan Nelson in service took good care of you during your oil change. We appreciate the shoutout and hope to see you again next time!
ROYAL OAK, MI
Cyrena P|2018 GMC Acadia
Confirmed Service Customer
4/2/2025
Another great experience! Thank you Michael Lazell.
4/2/2025
Hi Cyrena, thanks for sharing your feedback! We’re thrilled to hear you had another great experience, and we’ll make sure Michael Lazell gets your thanks—he’ll be happy to know he made a difference. Looking forward to keeping the good vibes going for you!
CLINTON TWP, MI
Therese R|2023 Buick Encore GX
Confirmed Service Customer
4/5/2025
Always great customer service
4/6/2025
Thank you, Therese! We truly appreciate your continued support and are so glad to hear our team consistently delivers great service. It’s always a pleasure to have you with us!
FRASER, MI
Deborah A|2025 Buick Enclave
Confirmed Sales Customer
4/5/2025
Justin was more than helpful in getting the Enclave in the car color, interior color and features I wanted. Plus he had the car the next day! None delivers service like that these days!
JUSTIN KOZIKOWSKI
4/6/2025
Thank you, Deborah! We’re so glad Justin was able to find the exact Enclave you had in mind—and so quickly, too! It’s wonderful to hear his attention to detail and commitment stood out. Your kind words mean a lot, and we’re thrilled you had such a standout experience!
STERLING HEIGHTS, MI
Karen R|2025 Buick Encore GX
Confirmed Sales Customer
4/6/2025
Great people to work with. Karl (salesman) was great. Very helpful.
KARL TROST
4/6/2025
Thank you, Karen! We're so glad to hear you had a positive experience with Karl. It means a lot to know you felt supported throughout the process. We appreciate your kind words and hope you're loving your new vehicle!
STERLING HEIGHTS, MI
John A|2024 Buick Envision
Confirmed Sales Customer
4/6/2025
Always the best service when dealing with Vyletel!!!
KARL TROST
4/6/2025
Hi John, thank you for the kind words! We're thrilled to hear you always have the best service with Vyletel. We look forward to continuing to serve you!
SAINT CLAIR SHORES, MI
Christine W|2021 Buick Encore GX
Confirmed Service Customer
4/7/2025
Prompt and courteous service
4/7/2025
Hi Christine, Thank you for your feedback! We're glad to hear you had a prompt and courteous service experience. We truly appreciate your business and look forward to assisting you again in the future!
WARREN, MI
Timothy M|2021 GMC 1500 Sierra
Confirmed Service Customer
4/8/2025
I have now had my vehicle in for the third time for the same issue. And every time they tell me “I drove it, there are no issue” BUT yet I go pick it up AND right out of the parking lot issues! The service advisor did come out and verify that the truck was misfiring as soon as I returned the so-called “fixed truck”. I’m not sure what is going on or who is telling me the truth BUT something is very wrong with the vehicle and it NEEDS to be figured out!
4/8/2025
Thank you for sharing your feedback, Timothy. We understand how frustrating it is to deal with a recurring issue, especially after several visits. Our goal is always to address concerns thoroughly, and we truly appreciate your continued patience. If you have any questions or need further assistance, please don’t hesitate to reach out. Your time and trust mean a great deal to us.
MACOMB, MI
Dawn W|2025 Buick Envision
Confirmed Sales Customer
4/8/2025
Matt Whitmer was my salesperson . He was fantastic . So helpful , patient & knowledgeable . He helped me get several things organized ahead of time & picking up my new car was a great experience .
MATTHEW WITMER
4/8/2025
Hi Dawn, It’s awesome to hear Matt Whitmer was your salesperson and rocked it! Fantastic, helpful, patient, and knowledgeable—that’s Matt in a nutshell, and we’re so glad he got everything organized for you ahead of time. Making your new car pickup a great experience is what we live for. Thanks for sharing the love!
BLOOMFIELD HILLS, MI
Amy K|2024 GMC Terrain
Confirmed Service Customer
4/8/2025
Fast friendly service
4/8/2025
Thank you, Amy! We're so glad you had a fast and friendly experience—that’s exactly what we aim for. We appreciate you stopping by!
SAINT CLAIR SHORES, MI
James S|2019 Buick Encore
Confirmed Service Customer
4/10/2025
Friendly
4/10/2025
Thank you for your feedback, James! We’re so glad to hear you found us friendly. It’s wonderful to know we could provide you with a warm experience. Thanks for the kind word!
SHELBY TWP, MI
Mark O|2025 Buick Encore GX
Confirmed Service Customer
4/10/2025
Had an issue with tire on my daughters car, and they took care of it real quick without having appointment
4/10/2025
Thank you, Mark! We're so glad we could help out and get your daughter's tire issue taken care of quickly—even without an appointment. We appreciate your trust and are always here when you need us!
STERLING HEIGHTS, MI
Rosanne P|2022 Buick Enclave
Confirmed Service Customer
4/7/2025
Very fast and efficient I wasn’t even there an hour and they even wash my car
4/7/2025
Rosanne, thank you for the great feedback! We're so glad we could get you taken care of quickly and even give your car a little extra shine. Your time matters to us, and it’s wonderful to hear the visit was both efficient and appreciated. We look forward to seeing you next time!
SHELBY TOWNSHIP, MI
Angela A|2024 Buick Enclave
Confirmed Service Customer
4/7/2025
comfortable, friendly, helpful
4/7/2025
Hi Angela, Thank you for sharing your experience! We're thrilled to hear that you found our team comfortable, friendly, and helpful. We strive to create a welcoming environment for all of our customers. We look forward to assisting you again in the future!
MACOMB, MI
Steven C|2021 Buick Enclave
Confirmed Service Customer
4/9/2025
You were available for an Oil change for my Buick next day vs other dealerships two weeks out. Joe was very helpful.
4/9/2025
Thank you, Steven, for sharing your experience! We’re happy we could get your Buick in for an oil change the next day when others were two weeks out—quick service is what we love to offer. It’s great to hear Joe was very helpful too; we’ll pass along your kind words. Hope to see you again!
CHESTERFIELD, MI
Venita H|2025 Buick Envision
Confirmed Sales Customer
4/9/2025
Justin Kozikowski was great. He was patient, understood what I was looking for, including my additional needs. He didnt try to sell me something I didnt want. He actually delivered my car in one days time. Very impressed.
JUSTIN KOZIKOWSKI
4/9/2025
Thank you, Venita! We're so glad to hear that Justin Kozikowski was able to meet all your needs with patience and understanding. It's great that he delivered your car so quickly, and we truly appreciate your positive feedback. We’re thrilled you had such a great experience at Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Steven Z|2019 Buick Regal
Confirmed Service Customer
4/10/2025
Very professional and thorough
4/10/2025
Thank you for your feedback, Steven! We’re glad to hear you found us very professional and thorough. It’s great to know we met your expectations. Thanks for taking the time to share!
NEW BALTIMORE, MI
Kathleen B|2014 Buick LaCrosse
Confirmed Service Customer
4/11/2025
Luv dealing with Vyletel, always good service done quickly as possible and very friendly, pleasant employees. 😊
4/11/2025
Thank you, Kathleen! We truly appreciate your kind words and continued support. It’s wonderful to hear that our team always makes your visits pleasant and efficient. We’re lucky to have customers like you—see you next time!
STERLING HEIGHTS, MI
Lynn P|2019 Buick Encore
Confirmed Service Customer
4/11/2025
The staff was friendly and helpful. The service was completed in a timely fashion.
4/11/2025
Thank you, Lynn! We're happy to hear our team was friendly and helpful, and that your service was completed on time. We appreciate you taking the time to share your experience and hope to see you again soon!
STERLING HEIGHTS, MI
Jaylen W|2024 Buick Envista
Confirmed Service Customer
4/12/2025
I came in for an oil change for the first time. It was an hour and a half wait for the return of the car, but my car was washed and had a new plate covering with their location. The staff was very friendly. The waiting room and restrooms were very clean. They also had popcorn and maybe other snacks as well, but I did not check.
4/13/2025
Hi Jaylen, Thank you for sharing your experience! We're glad to hear that you had a positive visit, despite the wait time. It's great that you enjoyed the little extras like the car wash, clean facilities, and snacks. We appreciate your feedback and look forward to serving you again for your next oil change!
DETROIT, MI
Stephen P|2023 GMC Acadia
Confirmed Service Customer
4/13/2025
Great quick and easy maintenance visit
4/13/2025
Hi Stephen, Thank you for sharing your experience! We're glad to hear your maintenance visit was quick and easy. We look forward to serving you again soon!
WASHINGTON, MI
Dave R|2025 Buick Enclave
Confirmed Sales Customer
4/15/2025
It was great. Brian was an amazing guy. Very helpful and knowledgeable about the vehicle and always available to help with questions
BRIAN JONES
4/15/2025
Hi Dave, thank you for your kind words! We’re thrilled to hear that Brian provided you with such great service. Thanks for choosing Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Susan S|2017 GMC Acadia
Confirmed Service Customer
4/15/2025
Matt was great! Service was quick.
4/15/2025
Hi Susan, thank you for the great feedback! We’re glad to hear that Matt took excellent care of you and that your service was quick and efficient. We appreciate you choosing Vyletel Buick GMC!
MACOMB, MI
Rosalind S|2019 Buick Cascada
Confirmed Service Customer
4/15/2025
Been going to Vyletel for years. Their service is always great and the people explain everything that is being done to improve the vehicle performance.
4/15/2025
Hi Rosalind, thank you for your continued loyalty to Vyletel Buick GMC! We're glad to hear our team consistently provides great service and clear communication about your vehicle. We truly appreciate your trust in us over the years!
STERLING HEIGHTS, MI
Scott T|2025 GMC Sierra 1500
Confirmed Sales Customer
4/16/2025
Brian was great and quick to help me.
BRIAN JONES
4/16/2025
Thanks for sharing, Scott! We're glad Brian could assist you quickly and provide great service. We appreciate your feedback and look forward to helping you again soon!
WARREN, MI
Gerald A|2025 GMC Sierra 1500
Confirmed Sales Customer
4/16/2025
Matthew Witmer is a true benefit to the Vyletel dealership family because he goes above and beyond the call of duty. Great customer service
MATTHEW WITMER
4/16/2025
Thanks so much for the kind words, Gerald! We're lucky to have Matthew on the team—he really does go the extra mile to make sure everything goes smoothly. We appreciate you taking the time to share your positive experience!
PONTIAC, MI
Maria M|2017 Buick Regal
Confirmed Service Customer
4/16/2025
Staff is always friendly. Service is great - no complaints.
4/16/2025
Thank you, Maria! We're so glad to hear that you’ve had a positive experience with our team. It’s always our goal to provide friendly service and ensure everything goes smoothly. We appreciate your kind words and look forward to seeing you again!
MEMPHIS, MI
Gregory H|2024 GMC Yukon XL 1500
Confirmed Sales Customer
4/13/2025
I was impressed by the smoothness of my Yukon purchase.Matt Witmer was very professional and took care of all the details. I would recommend him to anyone buying a new GM vehicle.
MATTHEW WITMER
4/13/2025
Gregory, thank you for sharing your experience! We're so glad to hear everything went smoothly with your Yukon purchase and that Matt provided such professional and attentive service. Your recommendation means a lot to us! Enjoy your new vehicle!
SAINT CLAIR SHORES, MI
Luka M|2022 GMC 1500 Sierra
Confirmed Service Customer
4/14/2025
Had a very good experience!
4/14/2025
Thanks so much for the awesome feedback, Luka! We’re so glad to hear you had a great experience with us. We can’t wait to see you again soon!
SHELBY TOWNSHIP, MI
Robert M|2024 Buick Envista
Confirmed Service Customer
4/15/2025
Great service nice job and people
4/15/2025
Hi Robert, thank you for the great feedback! We’re thrilled to hear you had a positive experience with both our service and team. We appreciate your kind words and look forward to assisting you again at Vyletel Buick GMC!
WARREN, MI
Matthew M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/16/2025
Quick and efficient service! Best GMC dealership around
4/16/2025
Thank you, Matthew! We’re thrilled to hear that you experienced quick and efficient service. We truly appreciate your kind words and are honored to be considered the best GMC dealership around. Looking forward to serving you again soon!
GROSSE POINTE WOODS, MI
Ken B|2023 Buick Encore GX
Confirmed Service Customer
4/17/2025
Very professional.
4/17/2025
Thanks so much, Ken! We’re glad to hear you had a professional experience with us—that’s exactly what we strive for. Appreciate you taking the time to share!
MACOMB, MI
Terrence L|2020 Chevrolet Traverse
Confirmed Service Customer
4/17/2025
Perfect Service experience
4/17/2025
Thank you, Terrence! We're thrilled to hear your service experience was perfect. We appreciate your support and look forward to seeing you next time!
STERLING HEIGHTS, MI
Richard T|2023 Buick Envision
Confirmed Service Customer
4/17/2025
Two very different experiences. Mike was great and took great care of me. Matt was rude and dismissive. I will not work with Matt.
4/18/2025
Richard, we appreciate you sharing your feedback. We are happy that your experience with Mike left you feeling taken care of, and regret to hear you did not share that same experience with Matt. We take pride in our customer service and would like to connect with you on the matter. Please contact Don Pinnio directly at Don@vyletel.com.
STERLING HEIGHTS, MI
Leslie M|2019 GMC Acadia
Confirmed Service Customer
4/16/2025
They were able to diagnose my vehicle and have it done for me in a proper timely fashion way. Also, they were able to assist with financial assistance.
4/16/2025
Thank you, Leslie! We’re so glad to hear that we could diagnose and resolve the issue with your vehicle in a timely manner. It's great to know that our team was also able to assist with financial options. We truly appreciate your feedback and look forward to continuing to serve you in the future!
CHESTERFIELD, MI
Brian M|2019 GMC 1500 Sierra
Confirmed Service Customer
4/16/2025
Service tech explained everything very well and service was done as expected
4/16/2025
Thank you for your kind feedback, Brian! We're thrilled to hear that our service tech took the time to explain everything thoroughly and that your service went smoothly. We appreciate your trust and look forward to assisting you again in the future!
CLARKSTON, MI
David R|2024 Buick Encore GX
Confirmed Service Customer
4/18/2025
Professional, prompt and friendly service. Thank you.
4/18/2025
Thank you for your kind words, David! We're thrilled to hear that you had a professional, prompt, and friendly experience with us. We truly appreciate your feedback and look forward to serving you again in the future!
WASHINGTON, MI
Frank P|2017 Buick LaCrosse
Confirmed Service Customer
4/19/2025
My Buick Lacrosse needed to have front and rear brake pads replaced. Also the radiator needed a coolant flush. The dealership service staff completed both of these tasks with the highest of professionalism. I wish to mention, my service advisor, Michael Lazell who coordinated my service, provided service rebates, insured that my car was washed before returning it to me. I am sure that this unsurpassed service in the whole Detroit metro area!
4/20/2025
Hi Frank, Thank you for taking the time to share your experience! We’re so glad to hear that Michael Lazell and our service team provided you with such professional and attentive service. We truly appreciate your feedback and are grateful for your trust in Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Deborah S|2025 Buick Enclave
Confirmed Sales Customer
4/21/2025
Justin was very patient with us during our month long decision making process. He answered all our questions, he allowed us to shop around while keeping in touch once a week with no purchase now pressure. That was exactly the sales approach we needed. Thank you for a great job Justin!!!
JUSTIN KOZIKOWSKI
4/21/2025
Thank you, Deborah! We're so glad to hear that Justin provided such a patient and pressure-free experience throughout your decision-making process. It’s wonderful to know he kept in touch and answered all your questions to ensure you felt comfortable. We truly appreciate your kind words, and we'll be sure to pass them along to Justin. Thanks again for choosing us!
TROY, MI
Cheryl M|2025 Buick Envista
Confirmed Sales Customer
4/21/2025
From the moment I walked in the door I felt welcomed. Your receptionist was friendly, informative & willing to help in ay way. THANK YOU. Brian, my sales person is fantastic. Always cheerful, easy to work with & always willing to go the extra mile. THANK YOU. GM has excellent staff. They are knowledgeable, friendly, & willing to listen in order to put the customer first & to get them in the right car. You can be proud of your staff. THANK YOU.
BRIAN JONES
4/21/2025
Thank you so much for your wonderful feedback, Cheryl! We’re thrilled to hear that you felt welcomed from the moment you arrived and that both our receptionist and Brian were able to make your experience so positive. We’re so proud of our team, and it’s great to know they were knowledgeable, friendly, and attentive to your needs. Your kind words mean the world to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing us, and we look forward to serving you again soon!
MACOMB, MI
Erma L|2021 Buick Encore GX
Confirmed Service Customer
4/17/2025
The service personnel were very helpful, answered my questions, explained what needed to be done, performed services in a timely manner, AND washed my car. I am pleased.
4/17/2025
Thank you, Ema! We're so glad to hear our service team at Vyletel Buick GMC was helpful, informative, and timely—and that you enjoyed the car wash, too. We appreciate your kind words!
STERLING HEIGHTS, MI
Frederick A|2025 Buick Envista
Confirmed Sales Customer
4/18/2025
one of our friends had recommended Matt Witmer as a knowledgeable sales person to contact for the Buick my wife was interested in. So we set-up an appointment with him and were very pleased with the service and got the vehicle she wanted at a great price. He helped her with every question she had. No matter what you asked him, he explained the choices in a way any customer would desire. Easy to work with --- knows a lot. Would highly recommend him!
MATTHEW WITMER
4/18/2025
Thank you, Frederick! We're so glad Matt Witmer was recommended to you and that he delivered such a knowledgeable and helpful experience. It’s great to hear your wife found the perfect Buick at a great price. We truly appreciate your recommendation and kind words about Matt and the team at Vyletel Buick GMC!
SHELBY TOWNSHIP, MI
Robert B|2024 GMC Acadia
Confirmed Service Customer
4/18/2025
I was there for my free oil change and tire rotation
4/18/2025
Thank you, Robert! We're glad you came in for your complimentary oil change and tire rotation. We appreciate you choosing Vyletel Buick GMC!
STERLING HEIGHTS, MI
Raymond M|2023 Buick Envision
Confirmed Service Customer
4/18/2025
No complaints this time.
4/18/2025
Thank you, Raymond! We appreciate the 5 stars and are glad to hear everything went smoothly this time. Let us know if you need anything in the future!
STERLING HEIGHTS, MI
Phyllis D|2017 Buick Envision
Confirmed Service Customer
4/21/2025
Great people and service
4/21/2025
Thank you, Phyllis! We’re so glad to hear you had a great experience with both our team and our service. We truly appreciate your kind words and look forward to seeing you again!
STERLING HEIGHTS, MI
Christine W|2025 Buick Encore GX
Confirmed Sales Customer
4/22/2025
Scott went out of his way to find the exact vehicle that I was looking for.
SCOTT JUST
4/22/2025
Christine, thank you for sharing this! We’re so glad Scott was able to track down the perfect vehicle for you—he’s dedicated to making the process as smooth and personalized as possible. Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road!
WARREN, MI
Pamela H|2025 Buick Encore GX
Confirmed Sales Customer
4/22/2025
An excellent experience.
MATTHEW WITMER
4/22/2025
Thank you, Pamela! We’re so glad to hear you had an excellent experience with us at Vyletel Buick GMC. We truly appreciate your visit!
SHELBY TOWNSHIP, MI
Carlos M|2022 GMC 1500 Sierra
Confirmed Service Customer
4/22/2025
On schedule, great service and assistance during my visit
4/22/2025
Thank you, Carolos! We're glad everything was on schedule and that you received great service and assistance during your visit. We appreciate you choosing Vyletel Buick GMC!
SHELBY TOWNSHIP, MI
Alicia C|2025 Buick Envista
Confirmed Sales Customer
4/22/2025
Matt Martin is a great sales man
MATTHEW MARTIN
4/22/2025
Alicia, thank you for the kind words! We’re so glad Matt could help make your experience a great one. He’s an awesome part of our team, and we’ll be sure to pass along your praise! Let us know if you need anything else!
STERLING HEIGHTS, MI
Jerry R|2022 GMC 1500 Sierra
Confirmed Service Customer
4/23/2025
My truck is 3 years old and I am looking forward to keeping it as long as possible. The key to keeping the truck in top mechanical condition is bringing it in to service at Vyletel every 5,000 miles. They have a maintenance schedule already established for each 5,000 mile interval and it is user friendly.
4/23/2025
Thanks so much, Jerry! It’s great to hear you’re committed to keeping your truck in top shape, and we’re proud to be part of that journey with you. We’re glad our maintenance schedule has made things easy and convenient—here’s to many more miles ahead!
CLINTON TOWNSHIP, MI
Terrence L|2020 Chevrolet Traverse
Confirmed Service Customer
4/24/2025
The only dealership I go to for service on my Chevy Traverse.
4/24/2025
Terrence, we appreciate your continued trust in us here at Vyletel! Our staff works hard to ensure they are at an expert level when it comes to caring for your Chevy Traverse. Thank you for taking the time to share your five-star feedback, and we look forward to taking care of you again next time! Have a great day!
STERLING HEIGHTS, MI
Jonathan S|2025 GMC Terrain
Confirmed Sales Customer
4/24/2025
Kimberly Young and Michael Lazell did a great job on selling the car and giving advice on maintaining the Terrain.
KIMBERLY YOUNG
4/24/2025
Hi Jonathan, thank you for the kind words! We're glad Kimberly Young and Michael Lazell made your experience smooth and informative. We appreciate you choosing Vyletel Buick GMC!
SAINT CLAIR SHORES, MI
Marilyn F|2024 GMC Terrain
Confirmed Service Customer
4/24/2025
I always get the best of service at Vyletel. I’ve been a faithful customer for many years thank you for all you’ve done for me.
4/24/2025
Hi Marilyn, thank you so much for your loyalty over the years! We’re truly grateful for your continued trust in Vyletel Buick GMC and are always here to provide you with the best service possible.
CLINTON TOWNSHIP, MI
Felicia J|2017 Chevrolet Equinox
Confirmed Service Customer
4/24/2025
Service was completed on time as always.
4/24/2025
Felicia, thank you for sharing your feedback with us! We are thrilled our team continues providing you with prompt, five-star service! You can expect the best every time at Vyletel. We look forward to assisting you again next time! Have a great weekend!
CHESTERFIELD, MI
Nazzarina C|2024 Buick Enclave
Confirmed Service Customer
4/25/2025
Great job by all
4/25/2025
Thank you, Nazzarina! We're thrilled to hear everything went well—your support means a lot. Looking forward to seeing you next time!
SHELBY TWP, MI
Lillian K|2020 Buick Encore GX
Confirmed Service Customer
4/28/2025
Prompt. Service explained to me
4/28/2025
Hello Lillian! Thank you for taking the time to leave your feedback with us! We are happy to hear you received prompt service from our team and that they took the time to explain all the details thoroughly to you. It is a priority of ours to deliver five-star communication. Come back and see us again! Have an amazing week!
TROY, MI
Mark T|2021 Buick Envision
Confirmed Service Customer
4/23/2025
When I pulled in the garage as soon as I got out of the car I was asked how I can be helped. They were very friendly, took my car ahead of my scheduled appointment, the waiting room was nice and clean and I got my car back earlier than expected!
4/23/2025
Hi Mark, thank you for sharing your positive feedback with us! We are glad to hear you were serviced promptly by our friendly staff and that you enjoyed our waiting room experience. The team is here to go above and beyond for you and knows your time is valuable. Come and see us again next time you need anything! Have a wonderful day!
STERLING HEIGHTS, MI
Alexis A|2025 GMC Acadia
Confirmed Sales Customer
4/23/2025
Very smooth experience and made my first time buying a new vehicle less stressful!
KIMBERLY YOUNG
4/23/2025
Hi Alexis, Thank you for sharing your experience! We're thrilled to hear that your first time buying a new vehicle was smooth and stress-free. We hope you’re enjoying your new vehicle, and we look forward to serving you again in the future!
BERLIN, MI
Glenda W|2025 Buick Envision
Confirmed Sales Customer
4/25/2025
My experience was excellent. My salesman, Karl Trost, was the best. I couldn’t be happier!!
KARL TROST
4/25/2025
Thank you so much, Glenda! We’re thrilled to hear your experience was excellent and that Karl took great care of you. Enjoy every mile in your new vehicle!
MACOMB, MI
Mark W|2020 GMC Terrain
Confirmed Service Customer
4/27/2025
Fast. No hassles. Got exactly what I needed and more. Back on the road.
4/27/2025
Hi Mark! Thank you for your feedback. We're thrilled to hear that your experience was fast and hassle-free, and that you got exactly what you needed. We're glad to have you back on the road and look forward to helping you again at Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Scott J|2019 GMC 1500 Sierra
Confirmed Service Customer
4/28/2025
Great service
4/28/2025
Hi Scott! Thanks for leaving your feedback! We are pleased to hear our team delivered great service to you and look forward to taking care of you again next time! Have a great week!
STERLING HEIGHTS, MI
Melanie M|2025 Buick Encore GX
Confirmed Sales Customer
4/28/2025
Very pleasant, quick, simple
JUSTIN KOZIKOWSKI
4/28/2025
Hi Melanie, Thank you for sharing your experience! We're glad to hear everything was pleasant and efficient. We appreciate your feedback and hope to see you again soon!
STERLING HEIGHTS, MI
George B|2023 Buick Envision
Confirmed Service Customer
4/29/2025
Service was quick. Job well done.
4/29/2025
Thank you, George! We're glad to hear that your service was quick and done right. We appreciate your feedback and look forward to assisting you again at Vyletel Buick GMC!
WARREN, MI
Mark R|2017 Buick Verano
Confirmed Service Customer
4/30/2025
Keep doing great work. Customer service is excellent!
4/30/2025
Hello Mark, we appreciate you leaving your feedback with us! We are thrilled you enjoyed your service experience at Vyletel . Our team works hard to provide top-notch customer service with every visit. Enjoy the rest of your week!
MADISON HEIGHTS, MI
Maria C|2025 Buick Encore GX
Confirmed Sales Customer
4/29/2025
My salesman Brian Jones was there for me every step of the way. I could not be more happy with the service he provided. Mr.Brian Jones was very friendly and professional. He took the time to listen and answered all my questions. Very highly recommended.
BRIAN JONES
4/29/2025
Hello Maria, thank you for taking the time to share your thoughtful feedback with us! We are thrilled to hear that Brian provided you with a five-star experience! When you come to Vyeltel, you are family, so you can guarantee we will be with you every step of the way. We hope you enjoy your new vehicle and come back to see us! Thank you again for your feedback. Have a wonderful week!
TROY, MI
Raymond M|2023 Buick Envision
Confirmed Service Customer
4/29/2025
I had a pleasent experience.
4/29/2025
Thank you, Raymond! We're glad to hear your experience was a pleasant one. We appreciate your visit and look forward to helping you again in the future!
STERLING HEIGHTS, MI
Patrick C|2020 Buick Enclave
Confirmed Service Customer
4/29/2025
Fast, friendly service.
4/29/2025
Thanks, Patrick! We’re glad you enjoyed the fast and friendly service—always happy to help!
WARREN, MI
David S|2025 Buick Envision
Confirmed Sales Customer
4/29/2025
Brian Jones is the best salesperson I have ever worked with. This is my 4th leased vehicle I have gotten from him. He always goes out of his way to get the type of car I want with the options that I’m looking for. He does a great job handling all the paperwork as well.
BRIAN JONES
4/29/2025
Thank you for sharing your experience, David! We're thrilled to hear that Brian has continued to provide exceptional service throughout your leasing journey. It's great to know that he's always gone the extra mile to meet your needs and make the process seamless. We truly appreciate your loyalty and are so glad you choose us for your vehicle needs!
MACOMB, MI
Cameron R|2023 Buick Envision
Confirmed Service Customer
4/30/2025
While I've been coming to Vyletel for some years now and I like how they take care of my vehicles, whether it's being service for regular maintenance work and how i just got my envision avenir car door fix at the Vyletel collision shop. I believe a regular customer that come to your business a lot should get better offers on buy or servicing there vehicles.
4/30/2025
Thank you for your continued trust in Vyletel Buick GMC, Cameron! We’re thrilled to hear that you’ve been pleased with both our service and the collision repair work on your Envision Avenir. We’ll certainly take your suggestion into consideration as we continually strive to improve our services. We look forward to serving you again soon!
MACOMB, MI
Jennifer G|2023 GMC Acadia
Confirmed Service Customer
4/30/2025
quick, responsive and friendly. big improvement over the previous dealership i went to for service
4/30/2025
Thank you for your kind words, Jennifer! We're thrilled to hear that you had a quick, responsive, and friendly experience with us. We look forward to assisting you again in the future!
TROY, MI
Robert B|2024 GMC Acadia
Confirmed Service Customer
5/1/2025
Unfortunately I was there because a squirrel chewed the wire for the left front turn signal and head light. Michael Lazell explained everything that had to be done. Says this happens because the tape is soy based. I looked it up on the internet and found it loaded with all kinds of issues. So $625 later I got my Acadia back. Again Michael was very good at explaining everything. Keep up the good work!!
5/1/2025
Thank you, Robert! We know that kind of repair isn’t the most fun reason to visit, but we’re really glad Michael took great care of you and helped make the situation easier to handle. We appreciate your understanding and your kind words—wishing you smooth and squirrel-free drives ahead!
STERLING HEIGHTS, MI
Kenneth S|2018 Buick Enclave
Confirmed Service Customer
4/30/2025
Service advisor handled service very efficiently even though my online service request never went through. All services were handled in a timely manner and the car was clean and waiting for me after I paid.
4/30/2025
Hello Kenneth, we appreciate you sharing your positive feedback! Our team is here to handle your service needs, even when they don't go as planned! We are pleased you were happy with the timeliness and cleanliness of your visit! Come back to see us anytime and have a great day!
SHELBY TWN., MI
Perry B|2023 GMC Terrain
Confirmed Service Customer
4/30/2025
My daughter got a flat tire near the end of the work day but Vyletel fit me in and got us taken care of. Excellent service.
4/30/2025
Hello Perry, thank you for sharing feedback on your recent visit! We are happy our team was able to take care of your daughter's flat tire and get her safely on her way! We are here in your time of need, and please don't hesitate to reach out if you need anything additional. Wishing you a wonderful rest of your week!
MACOMB, MI
Debra C|2020 GMC Terrain
Confirmed Service Customer
5/1/2025
The work on my vehicle was prompt and I was informed every step of the way as to what was wrong and the cost of repairs. The dealer went above and beyond to provide a shuttle to enable me to pick up my car when I had no-one to drive me. The complimentary car wash is also great service.
5/1/2025
Thank you for the kind words, Debra! We're so pleased to hear you felt informed and well taken care of throughout your visit. Going the extra mile to make things easier is part of the experience we aim to deliver. We truly appreciate your feedback and look forward to being here for you whenever you need us!
ROSEVILLE, MI
Michelle G|2017 Buick LaCrosse
Confirmed Service Customer
5/1/2025
Always professional and helpful. Answered all questions and made recommendations as appropriate. My favorite dealership for service.
5/1/2025
Thank you so much for your kind words, Michelle! We’re thrilled to hear you’ve had a positive experience with us. We truly appreciate your continued trust in our dealership, and we’re always here to help whenever you need us!
STERLING HEIGHTS, MI
Leroy L|2024 GMC Acadia
Confirmed Service Customer
5/1/2025
Personnel top notch!
5/1/2025
Thank you for your feedback, Lacey! We're so glad to hear that you had a great experience with our team. We truly appreciate your kind words!
TROY, MI
Chris W|2020 GMC Terrain
Confirmed Service Customer
5/1/2025
Staff were friendly and my vehicle was serviced quickly and returned clean. Always appreciate the service department of Vyletel Buick/GMC
5/1/2025
Thank you for your kind feedback, Chris! We're so glad to hear you had a great experience with our service department. We always strive to provide efficient, friendly service, and it's wonderful to know that we met your expectations. We look forward to seeing you again!
STERLING HEIGHTS, MI
Kathleen B|2014 Buick LaCrosse
Confirmed Service Customer
5/1/2025
Always great service and with a smile. Trustworthy.
5/1/2025
Thank you, Kathleen! We’re thrilled to hear you had such a positive experience with us. Your kind words mean a lot, and we look forward to assisting you again in the future!
STERLING HEIGHTS, MI
Pamela M|2023 Buick Encore GX
Confirmed Service Customer
5/1/2025
On time and nice
5/1/2025
Hi Pamela, thank you for your kind words! We're glad to hear that your experience at Vyletel Buick was on time and enjoyable. We appreciate your feedback!
WARREN, MI
Kathleen J|2024 GMC Terrain
Confirmed Service Customer
5/2/2025
Had br car in several times to get left front tire fixed. GMC finally stood behind my Tire Warranty and got me a new tire. So happy they stood behind their warranty.
5/2/2025
Hello Kathleen, we appreciate you sharing your five-star feedback with us! We are happy to hear you were pleased with your warranty services on your tire. We are always here to help take care of your vehicle needs. Please don't hesitate to reach out if you need anything additional. Have a wonderful weekend!
STERLING HTS, MI
Eishoa I|2023 GMC Canyon
Confirmed Service Customer
5/2/2025
Great service
5/2/2025
Thank you, Eishoa! We’re so glad to hear you had a great experience with our service. We truly appreciate your feedback!
STERLING HEIGHTS, MI
Susan W|2011 Chevrolet Equinox
Confirmed Service Customer
5/2/2025
Always a great experience. Service staff excellent, friendly and helpful!
5/2/2025
Thank you, Susan! We're so glad to hear that you consistently have a great experience with our service team. We truly appreciate your kind words and are thrilled to know you feel well taken care of!
STERLING HEIGHTS, MI
Gregory M|2024 GMC Terrain
Confirmed Service Customer
5/2/2025
Service rep was efficient and made sure to include any discounts. Service was completed in less time than quoted.
5/2/2025
Thank you, Gregory! We’re glad to hear everything was handled efficiently and that your visit wrapped up quicker than expected. We appreciate you choosing us and look forward to seeing you next time!
STERLING HEIGHTS, MI
Jason K|2025 GMC Acadia
Confirmed Sales Customer
5/6/2025
Great experience working with Matt, went above and beyond helping me get the best deal possible and helping me surprise my wife.
MATTHEW WITMER
5/6/2025
Thank you, Jason! We're thrilled to hear Matt was able to help you secure the best deal and make that surprise for your wife extra special. It’s always great to know our team can go the extra mile for our customers. We appreciate your feedback and hope your wife loves the surprise!
CHESTERFIELD, MI
Donald P|2018 GMC Yukon XL
Confirmed Service Customer
5/6/2025
Awesome
5/6/2025
Thank you, Donald! We’re so glad to hear you had an awesome experience. We look forward to welcoming you back next time!
TROY, MI
Brenda L|2024 Buick Envision
Confirmed Service Customer
5/7/2025
Always the greatest fast, friendly, professional and make recommendations without being pushy. Feel they try to do right thing for the customer.
5/7/2025
Thank you, Brenda! We're so glad to hear you consistently have a great experience with us. We truly appreciate your kind words and are happy that you feel well taken care of. We look forward to continuing to provide excellent service for you!
STERLING HEIGHTS, MI
Caroline R|2023 Buick Encore GX
Confirmed Service Customer
5/1/2025
Everyone is always very welcoming, great service too!
5/1/2025
Thank you for your kind words, Caroline! We're so glad to hear that you always feel welcome and receive great service. We truly appreciate your support and look forward to serving you again soon!
WARREN, MI
Sharon G|2025 Buick Envision
Confirmed Sales Customer
5/6/2025
I have always had professional and courteous service.
JUSTIN KOZIKOWSKI
5/6/2025
Thank you so much for your kind words, Sharon! We're thrilled to hear that you've consistently received professional and courteous service. It's always a pleasure to have you with us, and we look forward to continuing to serve you in the future!
STERLING HEIGHTS, MI
Camille W|2013 GMC 1500 Yukon XL
Confirmed Service Customer
5/6/2025
Came in for back brakes they were done in two & half hours just like they promised.
5/6/2025
Thank you for your review, Camille! We're thrilled to hear that your brake service was completed on time, just as promised. We appreciate you choosing us for your service needs, and we're always here for any future car care!
STERLING HEIGHTS, MI
Derek P|2025 GMC 1500 Sierra
Confirmed Sales Customer
5/6/2025
Lease renewal process was smooth and efficient. Appreciated our sales rep talking to the body shop about potential repairs and recommendation for filing claims. Overall very professional and helpful.
SCOTT JUST
5/6/2025
Thank you for your review, Derek! We're so glad to hear that your lease renewal process went smoothly and efficiently. It’s great to know that our sales rep was able to assist with the body shop details and claims process. We appreciate your kind words and look forward to continuing to provide you with excellent service!
STERLING HEIGHTS, MI
Tim F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/7/2025
This was the fastest oil change I have ever had at a dealership! I will only be bringing my vehicles to this dealership for service.
5/7/2025
Thank you for your awesome review, Tim! We're thrilled to hear you had the fastest oil change ever at our dealership. It’s great to know you’ll be bringing your vehicles back for service, and we look forward to providing you with more quick and excellent experiences!
STERLING HTS, MI
Gaetano M|2019 Chevrolet Colorado
Confirmed Service Customer
5/9/2025
Super easy, no hassle.
5/9/2025
Thanks so much! We're glad to hear everything was super easy and hassle-free—that's exactly what we aim for. We appreciate you choosing us!
MACOMB, MI
Braden G|2025 Buick Encore GX
Confirmed Sales Customer
5/9/2025
Dominik was very helpful and accommodative when shopping for my car. The whole process was very thorough and well-explained. Overall, the experience was very smooth and I left extremely satisfied.
DOMENICO TORRES
5/9/2025
Braden, thank you so much for your kind words! We’re thrilled to hear that Dominik made your car shopping experience smooth and thorough. It’s great to know that everything was well-explained and that you left feeling satisfied. If you ever need anything else, don’t hesitate to reach out. Enjoy your new car!
MACOMB, MI
William E|2019 Buick Encore
Confirmed Service Customer
5/12/2025
everyboby was great
5/12/2025
Thanks, William! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!
TROY, MI
Frederick K|2017 Buick LaCrosse
Confirmed Service Customer
5/13/2025
This adventure started earlier this year when my battery died ( I had put my vehicle in the garage for the winter). I made an appointment to have a new battery in stalled and I put the vehicle back in the garage. I put back in service at the end of April and I started to drive it when I noticed the " service soon light " stay on. I called the dealership for an appointment, I spoke to Matthew, who told me to just bring it in. They put an instrument under the dash the the " light " went off. Just as I was pulling into my drive way, the " service soon light " was back on. I called and Matthew told me to bring it in the next day. That afternoon, Matthew called me to tell me all my wiring was corroded and that was causing my " light " to come on. The cost was $1,330.00; but, all the parts were in stock. This was on May 6th, I didn't hear anything, so, I called on May 8th to find out what was happening? Matthew told me that they didn't have all the parts and they were ordered. I again didn't hear anything on Friday (the 9th); so, I called Monday and spoke to the Service Manager (Chris), who informed me that they were waiting for some of the parts. He promised that would communicate with me to let me know was happening. I called on the 14th to see what was happening? Matthew told me the parts were in and it may be the 15th or early on the 16th. Late morning on the 16th, I was informed the vehicle was ready. My son-in-law who works for GM ( an engineer ) thinks that a vehicle with 33,000 miles on it ( 2017 Lacrosse ) should not of had a wiring problem. Two points that I would like to list here are: There was no problem until they replaced the battery, the " check engine light " was not on after the vehicle's battery was jumped so I go to the dealership. 2) the LACK of communication from the time I brought the vehicle into the dealership, I had to make the phone calls to find out what was happening. ( The vehicle is operating fine at the present time)
5/14/2025
Thank you for your feedback, Frederick. We’re truly sorry for the frustration you’ve experienced, especially with the communication and the delays in getting your vehicle repaired. We also understand your concerns about the wiring issue. Rest assured, we take every situation seriously and will address this internally to ensure a more seamless experience for our customers in the future. If you have any further questions or concerns, please don’t hesitate to reach out to us. We appreciate your patience.
SHELBY TOWNSHIP, MI
Kelly S|2020 Buick Encore GX
Confirmed Service Customer
5/13/2025
Service writer was fantastic.
5/13/2025
Thank you, Kelly! We're so glad to hear your service writer made a great impression. We appreciate your visit and look forward to helping you again next time!
SHELBY TOWNSHIP, MI
Peter V|2003 Buick LeSabre
Confirmed Service Customer
5/13/2025
Very good
5/13/2025
Thank you, Peter! We're glad to hear your experience was very good. We appreciate your feedback and look forward to assisting you again in the future!
FRASER, MI
Rubie B|2024 GMC Sierra 3500 HD
Confirmed Service Customer
5/7/2025
Michael is amazing. The cashier was amazing. I did a good job for picking VYLETEL when I purchased my Truck. They are all very professional, courteous and just really nice. Don’t see that much anymore!
5/7/2025
Thank you, Rubie! We’re so glad to hear that Michael, our cashier, and the rest of the team made your experience such a positive one. We truly appreciate your kind words and are proud to have earned your trust at Vyletel Buick GMC!
CENTER LINE, MI
Antonia J|2024 GMC Terrain
Confirmed Service Customer
5/8/2025
Friendly staff. The tune up was done quickly and my car was washed as well!
5/8/2025
Hi Antonia, thank you for the kind words! We're glad to hear the tune-up was quick and that you appreciated the car wash. We look forward to seeing you again at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Jenee J|2014 GMC Acadia
Confirmed Service Customer
5/11/2025
Excellent service! Was informed that I had a nail in my tire( the reason my psi sensor was on) replaced it and I was on my way within the hour!
5/11/2025
Hi Jenee, Thank you for the kind words! We're glad we could quickly identify the issue and get you back on the road within the hour. We appreciate you choosing Vyletel Buick GMC!
HIGHLAND PARK, MI
Gary M|2023 GMC Terrain
Confirmed Service Customer
5/12/2025
everybody was very nice!!!
5/12/2025
Thank you, Gary, for your wonderful feedback! We’re delighted to hear that our team provided a warm and courteous experience. We look forward to welcoming you back with the same high level of service!
MACOMB, MI
John W|2021 GMC Yukon XL
Confirmed Service Customer
5/14/2025
I was greeted promptly with a smile and a handshake by Mike when I arrived. The work was done in a very timely manner in fact earlier than estimated. The vehicle was returned to me cleaned and ready to go. Overall Avery pleasant experience.
5/14/2025
Thank you so much for the kind words, John! We’re thrilled to hear that Mike made such a positive first impression and that everything was completed ahead of schedule. We truly appreciate you sharing your visit with us and look forward to welcoming you back next time!
STERLING HEIGHTS, MI
Branden D|2025 GMC Sierra 1500
Confirmed Service Customer
5/15/2025
Happily suprised GM covers the first oil change/tire rotation, the service writer was very good as well.
5/15/2025
Thank you, Branden! We’re glad you were pleasantly surprised by the GM coverage on your first oil change and tire rotation. It’s great to know our service writer made a positive impression too! We appreciate your kind words and look forward to helping you again.
SHELBY TOWNSHIP, MI
Anthony M|2025 GMC Sierra 1500
Confirmed Sales Customer
5/15/2025
Purchasing a new vehicle from Brian was fast and easy. Being a first time buyer of a GMC product, I'm excited to use all of the features this truck has to offer. I've leased 6 Dodge Ram 1500 trucks over the past 20 years and will never buy or lease one again. My last 1500 Ram was the worst, with issues after issues, some never being resolved, and of course a $100 service fee each time. I hope this new truck will prove that I made the right decision.
BRIAN JONES
5/15/2025
Thanks so much for sharing your experience, Anthony! We’re thrilled Brian made your new GMC purchase smooth and easy. Sounds like you’re ready to enjoy all the great features your truck has to offer! We’re confident you made a fantastic choice and are here to support you every step of the way.
MACOMB, MI
Aloysius Z|2025 Buick Envision
Confirmed Sales Customer
5/13/2025
Car was ready and clean. Matt Martin my salesman was totally prepared and it was a smooth buying and delivery process.
MATTHEW MARTIN
5/13/2025
Thank you for the great feedback! We’re thrilled to hear that Matt made your buying experience smooth and hassle-free. We appreciate your business and are glad your car was ready and clean for you! Let us know if we can assist with anything else in the future.
STERLING HEIGHTS, MI
Charles C|2021 Buick Encore GX
Confirmed Service Customer
5/13/2025
My advisor Joe Ankrom was very pleasant and professional. I would recommend him to others.
5/14/2025
Thank you for sharing your experience, Charles! We’re thrilled to hear that Joe provided you with such a pleasant and professional experience. We’ll be sure to pass along your kind words to him. If you ever need anything else, don’t hesitate to reach out! We appreciate your recommendation.
WASHINGTON, MI
Mark O|2023 GMC Terrain
Confirmed Service Customer
5/13/2025
Great service
5/13/2025
Thank you for the 5-star rating, Mark! We’re happy to hear that you had a great experience with us. We look forward to serving you again soon!
STERLING HEIGHTS, MI
Jim K|2023 Buick Envision
Confirmed Service Customer
5/15/2025
Everyone at the dealership is very friendly. Michael was great to work with!
5/15/2025
Hi Jim, thank you for sharing your experience! We're happy to hear everyone at Vyletel Buick GMC was friendly and that Michael provided great service. We appreciate your support!
CLINTON TOWNSHIP, MI
Michael B|2024 GMC Hummer EV SUV
Confirmed Service Customer
5/17/2025
Addressed my issue quickly
5/17/2025
Thanks, Michael! We're glad we could quickly address your issue at Vyletel Buick GMC. We appreciate your feedback!
MACOMB, MI
John F|2023 GMC Acadia
Confirmed Service Customer
5/18/2025
Always a pleasure to work with the team
5/18/2025
Thank you, John! We're glad to hear you've had consistently great experiences with our team. We value your loyalty and look forward to serving you again at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Richard S|2024 GMC Sierra 1500
Confirmed Service Customer
5/19/2025
very fast and great service!
5/19/2025
Thank you, Richard! We’re glad to hear your service was fast and excellent. We appreciate your feedback and look forward to assisting you again!
SHELBY TOWNSHIP, MI
Frank D|2024 GMC Sierra 1500
Confirmed Service Customer
5/19/2025
Fast, friendly and professional
5/19/2025
Thank you, Frank! We’re glad to hear you experienced fast, friendly, and professional service. We appreciate your feedback and look forward to assisting you again!
CLINTON TOWNSHIP, MI
George C|2023 Buick Envision
Confirmed Service Customer
5/19/2025
I took my car in for detailed cleaning and i got it back looking brand new
5/19/2025
Thank you, George! We’re thrilled to hear your car came back looking brand new after the detailing. We appreciate you trusting us to care for your vehicle!
STERLING HEIGHTS, MI
Jakiba H|2022 GMC 1500 Sierra
Confirmed Service Customer
5/19/2025
The parts department ordered the wrong parts which was a inconvenience for me and a waste of my whole day. It wasn’t my service reps fault at all, he was going by what the parts manager informed him.
5/20/2025
Hi Jakiba, we apologize for the inconvenience the wrong parts caused and understand how frustrating that must have been. Thank you for recognizing that your service rep was doing their best with the information they had. We’re working to improve communication so this doesn’t happen again.
CLINTON TOWNSHIP, MI
David H|2024 GMC Terrain
Confirmed Service Customer
5/20/2025
Joe was very professional and knowledgeable.
5/20/2025
David, thank you for your feedback! We’re glad Joe was professional and knowledgeable during your visit. We appreciate you taking the time to share!
BIRMINGHAM, MI
Christopher M|2023 Buick Enclave
Confirmed Service Customer
5/20/2025
Routine oil change and tire replacement. Done as requested.
5/20/2025
Thank you, Christopher, for trusting us with your oil change and tire replacement. We’re glad everything was done just as you requested and appreciate you choosing us for your vehicle care!
SHELBY TOWNSHIP, MI
William W|2023 GMC Acadia
Confirmed Service Customer
5/21/2025
Tires rotated, quick turnaround (with appointment) and washed car. Matt, service rep. Provided me metrics on my brakes & tread wear as requested. Visited new car sales and very disappointed in new GM pricing for lease, almost double price of my current lease for 2025 Acadia!
5/21/2025
Thank you, William! We’re glad Matt provided the information you requested and that your service appointment went smoothly with a quick turnaround and car wash. We appreciate your feedback regarding the lease pricing and understand your concerns. If you’d like to discuss this further, please feel free to reach out—we’re here to help.
HARRISON TOWNSHIP, MI
Caroline M|2024 Buick Encore GX
Confirmed Service Customer
5/21/2025
Great all around!
5/21/2025
Hi Caroline, thanks for the awesome review! We're thrilled you had a great all-around experience with us. We appreciate your feedback and look forward to serving you again!
VILLAGE OF CLARKSTON, MI
Dominic T|2023 GMC Acadia
Confirmed Service Customer
5/21/2025
Professional
5/21/2025
Thank you, Dominic. We appreciate the kind word and are glad to know you had a professional experience with us!
CLINTON TOWNSHIP, MI
Jeffrey S|2025 GMC Acadia
Confirmed Sales Customer
5/21/2025
Everything was great. Matt was very helpful and friendly. Met all our needs.
MATTHEW WITMER
5/21/2025
Jeffrey, we’re so glad Matt could make your experience smooth and friendly while meeting all your needs. Thanks for sharing your positive feedback. We look forward to helping you again!
FERNDALE, MI
Kenneth S|2025 Buick Envision
Confirmed Sales Customer
5/21/2025
Our representative, Matt Witmer did an excellent job fulfilling all the tasks of our purchasing a new Envision. He responded to any questions we had immediately, he sent all document over email as quickly as he could, he spent the better part of an afternoon explaining the purchase paperwork and trained my wife and I on the features of our new Envision. It was a pleasure working with Matt and a great experience.
MATTHEW WITMER
5/21/2025
Thank you, Kenneth! We’re so glad to hear Matt made your Envision purchase such a smooth and enjoyable experience. He’ll be thrilled to know his efforts made a difference—enjoy every moment in your new vehicle!
TROY, MI
Tracy S|2024 GMC Terrain
Confirmed Service Customer
5/16/2025
Service folks were very helpful and pleasant.
5/16/2025
Thank you, Tracy! We’re so glad to hear our service team was helpful and pleasant during your visit. We appreciate you taking the time to share your experience and look forward to welcoming you back!
STERLING HEIGHTS, MI
Deborah D|2016 Buick Encore
Confirmed Service Customer
5/18/2025
Great service
5/18/2025
Thank you, Deborah! We're happy to hear you had a great experience. We appreciate you choosing Vyletel Buick GMC!
STERLING HEIGHTS, MI
Charles B|2025 Buick Encore GX
Confirmed Sales Customer
5/19/2025
I am happy with the interaction I had with Skip Tallerico. He took time to show me the difference between the different models of the Encore. Once my decision was made he handled all the transactions with insurance and state requirements. Thank you.
LOUIS TALLERICO
5/19/2025
Thank you, Charles! We’re so glad Skip took the time to guide you through the Encore models and made the entire process smooth and hassle-free. It’s great to hear you’re happy with your experience, and we truly appreciate you choosing us!
STERLING HEIGHTS, MI
Gregory S|2025 Buick Encore GX
Confirmed Sales Customer
5/19/2025
My salesman Domenic made my buying experience stress-free. I appreciate that he got me a good price and didn't try to pressure me into anything more than I could afford.
DOMENICO TORRES
5/19/2025
Thank you, Gregory! We’re glad Domenic made your buying experience smooth and stress-free. It’s great to hear he prioritized your needs and worked with you to find the right price. We appreciate your feedback and trust!
WARREN, MI
Thomas N|2024 GMC Terrain
Confirmed Service Customer
5/21/2025
Friendly helpful
5/21/2025
Thomas, thank you for the kind words! We're glad our team was friendly and helpful during your visit. Looking forward to assisting you again soon!
STERLING HEIGHTS, MI
Anthony M|2025 GMC Sierra 1500
Confirmed Sales Customer
5/21/2025
Couldn't be happier with the experience at Vyletel. Salesman Justin was helpful, professional, and extremely accommodating to find the exact vehicle I wanted. I would definitely recommend Justin and Vyletel to anyone looking for a vehicle. Thank you!
JUSTIN KOZIKOWSKI
5/21/2025
Thank you, Anthony! We're thrilled to hear you had such a great experience with Justin and that he was able to help you find the exact vehicle you wanted. We truly appreciate your recommendation and look forward to seeing you again at Vyletel Buick GMC!
GROSSE POINTE FARMS, MI
Roxanne R|2025 GMC Sierra 1500
Confirmed Sales Customer
5/22/2025
Domenic is the best salesman ever! Second lease from him and God willing I will see him in 2 years. Answers all questions with no question being stupid. Love my new truck!
DOMENICO TORRES
5/22/2025
Thank you so much, Roxanne! We’re thrilled to hear how happy you are with your new truck and your experience with Domenic. We truly appreciate your continued trust and loyalty!
NEW BALTIMORE, MI
Conrad T|2025 Buick Envision
Confirmed Sales Customer
5/22/2025
Always a good experience
LOUIS TALLERICO
5/22/2025
Thank you, Conrad! We're so glad to hear that you've consistently had a good experience with us. We appreciate your support and look forward to seeing you again!
STERLING HEIGHTS, MI
Barbara P|2023 Buick Envision
Confirmed Service Customer
5/22/2025
Short wait time
5/22/2025
Thank you, Barbara! We're glad to hear your visit was quick and efficient. We know your time is valuable, and it's great to know we delivered. Hope to see you again soon!
ROSEVILLE, MI
William S|2023 GMC Sierra 1500
Confirmed Service Customer
5/22/2025
Hhhh
5/22/2025
We’re grateful for your 5 stars, William! If there’s anything you need, don’t hesitate to reach out.
CLINTON TOWNSHIP, MI
Janice Z|2023 GMC Terrain
Confirmed Service Customer
5/23/2025
My salesman Scott was very helpful and got me a lease car within my budget. I would highly recommend to friends and family.
5/23/2025
Thank you, Janice! We’re glad Scott could help you find the perfect lease within your budget. We appreciate your recommendation and look forward to assisting your friends and family too!
CLINTON TWP, MI
Matthew C|2025 GMC Sierra 1500
Confirmed Sales Customer
5/23/2025
Matt Martin was very attentive, knowledgeable, and easy to work with. Albeit he should've split the difference with me on the $1k :)
MATTHEW MARTIN
5/23/2025
Thank you, Matthew! We’re so glad to hear Matt Martin made the experience smooth and informative, he truly aims to make the process as comfortable as possible. We appreciate your feedback and hope to work with you again in the future.
STERLING HEIGHTS, MI
Pamela B|2021 Buick Encore
Confirmed Service Customer
5/26/2025
I was greeted right away. The tire rotation, oil, change, etc. was done as I requested.
5/26/2025
Hi Pamela, thank you for your feedback! We’re glad you were greeted promptly and your tire rotation and oil change were done just as requested. We appreciate you choosing Vyletel Buick GMC and look forward to serving you again.
ROCHESTER HILLS, MI
Richard D|2014 Buick LaCrosse
Confirmed Service Customer
5/26/2025
Had 4 new tires put on my 2014 Buick Lacrosse (OEM Bridgestone). The process took even less time than expected. Evan Nelson did a great job in helping me select the right tire to go with and in ordering them, keeping me informed on status and in getting me there for installation at my convenience.
5/26/2025
Hi Richard, thank you for sharing your experience! We’re glad Evan Nelson provided great service helping you choose the right tires and keeping you informed throughout the process. It’s great to hear the installation was even quicker than expected. We appreciate you choosing us and look forward to assisting you again!
SHELBY TWP, MI
Daniel S|2018 GMC Yukon XL
Confirmed Service Customer
5/27/2025
Brought the vehicle in for an oil change and to look at a slow leak in the new tires I bought from you I also said one of the tire sensors was out No one called to let me know my vehicle was ready for pickup I went to pick it up and all 4 of the sensors were not working So I now get to come back for you to fix them
5/27/2025
Daniel, we're sorry that your recent visit for an oil change and tire concerns didn’t meet your expectations. We regret the frustration caused by the unresolved slow leak in your new tires and the issues with the tire sensors. Please reach out directly so we can discuss this further with you and find a solution. Thank you!
CLINTON TOWNSHIP, MI
Georgia C|2025 GMC Terrain
Confirmed Sales Customer
5/28/2025
Justin Kozikowski was absolutely fantastic to work with. He took the time to understand exactly what I was looking for in a vehicle and made sure I got every feature I wanted—all while staying under my budget. He was friendly, knowledgeable, and made the entire process smooth and stress-free. I truly felt like he had my best interests in mind throughout. I couldn’t be happier with my experience and highly recommend working with Justin if you're shopping at Vyletel.
JUSTIN KOZIKOWSKI
5/28/2025
Thank you, Georgia! We’re delighted to hear that Justin took the time to understand your needs and helped you find the perfect vehicle within your budget. Your recommendation means a lot, and we’re thrilled you’re so happy with your experience at Vyletel Buick GMC!
WARREN, MI
Alexander B|2024 Buick Envision
Confirmed Service Customer
5/28/2025
First oil change on my new buick Things went well Quick service and pleasant experience
5/28/2025
Thank you, Alexander! We’re happy to hear your first oil change on your new Buick went smoothly with quick and pleasant service. We appreciate you choosing us and look forward to supporting you throughout your vehicle’s journey!
STERLING HEIGHTS, MI
Bruce D|2024 GMC Terrain
Confirmed Service Customer
5/28/2025
Good communication about progress for the repair. Top notch!
5/28/2025
Thank you, Bruce! We’re thrilled to hear you appreciated the clear and timely communication throughout your repair. Providing top-notch service is our goal, and your feedback truly motivates our team!
ROYAL OAK, MI
Timothy U|2025 GMC 1500 Sierra
Confirmed Sales Customer
5/28/2025
It felt more like I was buying a car from a friend instead of a salesperson. I was in constant communication while a suitable vehicle was located and obtained for me. Domenic was awesome. This is my third vehicle purchase from Vyletel, and I imagine when it’s time, my fourth will be also.
DOMENICO TORRES
5/28/2025
Thank you, Timothy! It means so much to hear that Domenic made your experience feel friendly and personal. We’re honored to have helped you with your third vehicle purchase at Vyletel, and we can’t wait to assist you again when the time comes for your fourth. Your continued trust means everything to us!
CLINTON TWP, MI
Matthew C|2024 GMC Yukon XL 1500
Confirmed Service Customer
5/29/2025
Oil change was quick and easy!
5/29/2025
Hi Matthew, we’re glad to hear your oil change was quick and easy! Thanks for choosing us, and we look forward to serving you again!
ROCHESTER, MI
Linda O|2019 Buick Encore
Confirmed Service Customer
5/29/2025
Very satisfied with experience. Only issue was the car was suppose to be done in a week to one and an half. Took two weeks would have been nice to be advised it as not going to be completed on time.
5/29/2025
Thank you, Linda. We’re glad you were very satisfied with your experience overall. We apologize for the delay and lack of communication about the extended timeline. Your feedback is important and will help us improve. We appreciate you choosing Vyletel Buick GMC.
UTICA, MI
Tuyen N|2021 Buick Encore GX
Confirmed Service Customer
5/23/2025
Good
5/23/2025
Thank you, Tuyen! We appreciate the 5 stars and are glad you had a good experience at Vyletel Buick GMC.
MADISON HEIGHTS, MI
Samhar J|2025 Buick Enclave
Confirmed Service Customer
5/23/2025
Very good service and friendly
5/23/2025
Thank you, Samhar. We’re happy to hear you had a great experience with our friendly team at Vyletel Buick GMC. We appreciate your feedback!
STERLING HEIGHTS, MI
Karen B|2025 Buick Encore GX
Confirmed Sales Customer
5/24/2025
Karl Frost was my salesman and he was awesome!
KARL TROST
5/24/2025
Hi Karen, thank you for the great feedback! We're glad Karl Frost provided you with an awesome experience. We appreciate you choosing Vyletel Buick GMC!
STERLING HEIGHTS, MI
Rachelle P|2025 Buick Encore GX
Confirmed Sales Customer
5/25/2025
Domenic was very helpful, knowledgeable and patient. Thank you for helping me find the perfect vehicle for my needs.
DOMENICO TORRES
5/25/2025
Hi Rachelle, thank you for sharing your experience. I’m glad Domenic was helpful, knowledgeable, and patient in finding the perfect vehicle for you. We appreciate your trust in Vyletel Buick GMC.
NEW BALTIMORE, MI
Vincent G|2025 Buick Envision
Confirmed Sales Customer
5/26/2025
Kim was very helpful in explaining the documents we were to sign. She also showed us some of the functions of our new vehicle.
KIMBERLY YOUNG
5/26/2025
Hi Vincent, thank you for your feedback! We’re happy to hear Kim was helpful in explaining the documents and showing you the features of your new vehicle. We appreciate you choosing Vyletel Buick GMC and look forward to serving you again.
FRASER, MI
Cynthia K|2025 Buick Encore GX
Confirmed Service Customer
5/30/2025
Mark was friendly and helpful although the cashier could be more friendly
5/30/2025
Thank you for the feedback, Cynthia! We're glad to hear Mark made a positive impression and was helpful during your visit. We also appreciate you sharing your experience with the cashier. We hope to provide a warmer experience all around next time.
SHELBY TWP, MI
Mark T|2025 GMC Sierra 1500
Confirmed Service Customer
5/30/2025
Always top notch service. I even bring my Chevrolet to this dealership for great service
5/30/2025
Thank you, Mark! We truly appreciate your loyalty and the trust you place in our team, and even bringing your Chevrolet to us means a lot. We're glad to hear you consistently receive top-notch service, and we look forward to seeing you again soon!
CLINTON TOWNSHIP, MI
Mark H|2020 Buick Encore
Confirmed Service Customer
5/30/2025
All was good on the update and oil change and was told my car would be ready after the car wash but I paid and went to the car parked outside and car was not washed so was very disappointed!
5/30/2025
Mark, thank you for sharing your experience. We’re glad the update and oil change went well, but sorry to hear about the car wash. If you’d like to discuss further, please feel free to reach out to us.
WASHINGTON, MI
Nevin S|2020 Buick Envision
Confirmed Service Customer
6/3/2025
Everyone was very helpful and friendly. They even shuttled me home during the repair. I greatly appreciate the service and support!
6/3/2025
Thank you, Nevin! We’re so glad to hear our team was helpful and friendly throughout your visit. Providing shuttle service during repairs is just one way we strive to make things easier for you. We truly appreciate your kind words and look forward to helping you again!
STERLING HEIGHTS, MI
Timothy T|2021 Buick Encore
Confirmed Service Customer
6/3/2025
Always very professional. On time. Courteous. And good work
6/3/2025
Thank you, Timothy! We appreciate you recognizing our professionalism, punctuality, and courteous service. Delivering quality work on time is our priority, and your feedback means a lot to us!
WATERFORD, MI
Richard G|2025 Buick Envision
Confirmed Sales Customer
6/3/2025
Matt Martin is the best! Very personable, took time out to answer all questions and concerns and was very efficient turning around our lease paperwork. Not often you can walk into a dealership and get that kind of service! My only issue/complaint would be with General Motors directly. WHY have they stopped giving out the Owners Manual with a purchase/lease? As a GM customer I should not have to pay $85.00 through the provided service OR download and print out a 354 page owners manual to find out all the ins and outs of our new vehicle. The vehicles cost enough as it is so if GM is running low on money just add it into the cost of the vehicle.
MATTHEW MARTIN
6/3/2025
Thank you for the kind words, Richard! We're thrilled Matt Martin made your experience smooth and stress-free. We understand your frustration about the owner's manual. While that decision is made by GM, we truly appreciate your feedback and will be sure to share it. Thanks again for choosing us!
MACOMB, MI
Flavio B|2026 GMC Terrain
Confirmed Sales Customer
6/3/2025
The sales process was easy and convenient. All my questions were answered and I am very satisfied with my overall experience.
BRIAN JONES
6/3/2025
Thanks, Flavio! We’re glad the sales process was easy and convenient, and that all your questions were answered. Enjoy your new vehicle!
TROY, MI
David V|2025 GMC Sierra 1500
Confirmed Sales Customer
6/3/2025
Everything was made easy. Very helpful salesperson. Thank you Justin.
JUSTIN KOZIKOWSKI
6/3/2025
Thanks so much, David! Justin is happy to hear he made the process easy and helpful. We appreciate your kind words!
MACOMB, MI
Susan O|2024 GMC Terrain
Confirmed Service Customer
6/3/2025
Great experience. Short wait, friendly service rep. Thank you!
6/3/2025
Thank you, Susan! We’re thrilled to hear you had a great experience with minimal wait and friendly service. We appreciate you choosing us!
SHELBY TWP, MI
Kristi A|2024 GMC Terrain
Confirmed Service Customer
6/4/2025
On time, courteous attendants. Loved the car wash.
6/4/2025
Thank you, Kristi! We're glad everything ran on time and that the team took great care of you. Happy to hear you enjoyed the car wash too. We appreciate your visit!
TROY, MI
Austin D|2025 GMC Sierra 1500
Confirmed Sales Customer
6/3/2025
Everything about my experience was great. Matthew was very efficient and helpful. I went to the dealership knowing exactly what I wanted and what I expected for my vehicle trade in and he beat all my expectations. I would recommend Matthew to anyone who wanted an efficient and enjoyable vehicle purchase experience. I am very happy with my purchase!
MATTHEW MARTIN
6/3/2025
Thank you, Austin! We’re thrilled to hear Matthew exceeded your expectations and made your experience such a positive one. Enjoy your new vehicle, and thanks so much for the recommendation!
WARREN, MI
Mikhael F|2025 Buick Envision
Confirmed Sales Customer
6/3/2025
Matt Witmer was awesome. Very easy to communicate, worked multiple options for me, found the perfect car for me and was very efficient along the way. My time is limited and he made it a painless and amazing process.
MATTHEW WITMER
6/3/2025
Thank you, Mikhael! We’re thrilled to hear Matt Witmer made the process easy and efficient for you. It’s great he found the perfect car and respected your time. We appreciate you choosing Vyletel Buick GMC!
STERLING HEIGHTS, MI
Brttany P|2025 GMC 2500HD Sierra
Confirmed Sales Customer
6/4/2025
Dominic is a great salesman and very knowledgeable.
DOMENICO TORRES
6/4/2025
Thank you, Brittany! We're happy to hear Dominic provided you with a great experience and shared his knowledge throughout the process. We’ll be sure to pass along your kind words to him.
FORT GRATIOT, MI
Lydia B|2025 Buick Encore GX
Confirmed Sales Customer
6/5/2025
Extremely helpful and considerate and got exactly the car I wanted!
JUSTIN KOZIKOWSKI
6/5/2025
Thank you, Lydia! We’re thrilled to hear you found the perfect car and felt well taken care of throughout the process. We truly appreciate your kind words and are so glad we could help make it happen!
ROCK HILL, SC
Gregory B|2025 GMC Acadia
Confirmed Sales Customer
6/5/2025
Mr. Torres is a great salesman. Listens patiently to your wants and needs. Have purchased or leased nine vehicles from Dominic.
DOMENICO TORRES
6/5/2025
Hi Gregory, it’s fantastic to hear that Dominic Torres continues to provide patient and attentive service throughout your many vehicle purchases and leases. We appreciate your loyalty and kind words!
STERLING HEIGHTS, MI
Irving R|2019 Chevrolet Cruze
Confirmed Service Customer
6/5/2025
Nice waiting room.
6/5/2025
Hi Irving, thank you for the 5 stars! We’re glad you enjoyed the waiting room and had a positive experience at Vyletel Buick GMC.
TROY, MI
Franz H|2025 Buick Envision
Confirmed Service Customer
6/5/2025
Staff was courteous and professional, car was ready when promised.
6/5/2025
Hi Franz, we’re glad to hear our staff was courteous and professional, and that your car was ready on time. Thanks for sharing your positive experience!
STERLING HEIGHTS, MI
Paula L|2025 Buick Encore GX
Confirmed Sales Customer
6/5/2025
Dominic Torres was very knowledgeable, accommodating, friendly and easy to work with leasing my new car.
DOMENICO TORRES
6/5/2025
Hi Paula, we’re glad to hear Dominic Torres provided knowledgeable, friendly, and accommodating service during your lease. Thanks for sharing your positive experience with Vyletel Buick GMC!
STERLING HEIGHTS, MI
Sharon O|2022 Buick Envision
Confirmed Service Customer
6/4/2025
Michael Lazell, Service Advisor, went out of his way to assist me both professionally and personally during my appointment Very impressed and appreciative of his kindness
6/4/2025
Thank you so much, Sharon! We're thrilled to hear Michael Lazell went above and beyond for you, both professionally and personally. Your kind words mean a lot, and we’re so glad his efforts made such a great impression. We truly appreciate you sharing your experience!
STERLING HEIGHTS, MI
Kenneth D|2022 Buick Encore
Confirmed Service Customer
6/9/2025
Everyone did a fantastic job on my Encore, from the start with Joe, my service person, to the top notch detailing and superb technicians that performed all the services. Well done and thanks for treating me like family 🙂
6/9/2025
Thank you, Kenneth! We're so glad to hear your Encore was in great hands from start to finish. Joe and the entire team will be thrilled to know their hard work and care made you feel like family. We truly appreciate your trust and look forward to your next visit!
TROY, MI
Bob W|2019 GMC Acadia
Confirmed Service Customer
6/9/2025
Service provided by Evan and team was great. Unfortunately, the repair I was there for is clearly a safety issue by GM that should not have been a customer pay repair. Not being able to shut off your vehicle is clearly a safety issue that GM is aware of and refuses to address. What a joke that a vehicle with less than 40,000 miles on it exhibits this failure and GM sticks its head in the sand! I guess we should have driven it more so it would have failed sooner - GM Customer assistance was an even bigger joke, simply telling me to file a complaint with NHTSA.
6/9/2025
Thanks for the shoutout to Evan and the team, Bob! We’re glad you were happy with the service on our end. We completely understand your frustration with the situation and understand that safety concerns like this deserve more attention. We appreciate you sharing your experience. If there's anything more we can do, please reach out to us.
CLINTON TWP, MI
John F|2023 GMC Sierra 1500
Confirmed Service Customer
6/11/2025
Good job!
6/11/2025
Thank you, John! We appreciate the kind words and are glad you had a positive experience. We're here anytime you need us!
MACOMB, MI
Pamela P|2020 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
From my salesman to the Service rep, friendly, professional in taking care of any concerns.
6/11/2025
Thank you, Pamela! We're so glad to hear that both our sales and service teams provided you with friendly, professional care. Your satisfaction means a lot to us, and we’re always here if you need anything!
STERLING HEIGHTS, MI
Rachael G|2023 Chevrolet Traverse
Confirmed Service Customer
6/11/2025
Awesome all around! Came in with apt but they took me, was fast efficient and gave me lots of info about my SUV so I feel safe and secure.
6/11/2025
Thank you, Rachael! We're so glad to hear you had an awesome experience and that our team made you feel safe and informed about your SUV. We appreciate you choosing Vyletel Buick GMC and look forward to seeing you again!
CLINTON TWP, MI
Nancy M|2025 Buick Encore GX
Confirmed Sales Customer
6/8/2025
I walked in just curious about the lease trade-in with no real intent to participate. Justin’s approach was not pushy at all. He calmly & clearly explained & answered all my questions. The experience was completely comfortable!
JUSTIN KOZIKOWSKI
6/9/2025
Thank you, Nancy! We're so glad Justin's approachable and informative style made you feel at ease throughout your visit. It’s great to hear the experience felt relaxed and pressure-free. We truly appreciate you sharing that with us!
SHELBY TWP, MI
Patrick C|2017 Buick LaCrosse
Confirmed Service Customer
6/9/2025
Pricy, assuming it was worth it. Actually I mentioned that the fade seems harsh and the suggestion was an upcharge for more inspection. Going somewhere else for next oilchange, will probably get a look at shocks and ride included.
6/10/2025
Thank you for your feedback, Patrick. We understand your concerns and appreciate you sharing your experience with us. We aim to provide thorough service, but we hear you on the pricing and your expectations around the inspection. We’re sorry to hear we missed the mark for you this time. If you change your mind, we’d be happy to assist further in the future.
STERLING HEIGHTS, MI
Daniel T|2024 GMC Terrain
Confirmed Service Customer
6/11/2025
Friendly people who cater to all your needs
6/11/2025
We are so happy to hear you had such a great experience, Daniel. We appreciate your feedback!
STERLING HEIGHTS, MI
Judith C|2023 GMC Sierra 1500
Confirmed Service Customer
6/11/2025
Great experience. Everyone was spot on. Keep doing what you do.
6/11/2025
Thank you, Judith! We're so happy to hear you had a great experience and that the team took great care of you. Your kind words mean a lot, thanks for the encouragement!
WARREN, MI
Dale R|2016 GMC Terrain
Confirmed Service Customer
6/12/2025
A very good dealership.
6/12/2025
Thank you, Dale! We truly appreciate your kind words and support.
MACOMB, MI
Linda M|2024 Buick Encore GX
Confirmed Service Customer
6/12/2025
I was given professional courteous service. The work was done quickly and efficiently. I was well- pleased and will take my vehicle back to this dealership for any future service.
6/12/2025
Thank you, Linda! We’re glad you had a professional and efficient experience. We look forward to helping you again in the future!
STERLING HEIGHTS, MI
Likaa K|2023 Buick Envision
Confirmed Service Customer
6/13/2025
Great stuff and good service thanks
6/13/2025
Thank you, Likaa! We're happy to hear you had a great experience and truly appreciate your kind words. Looking forward to helping you again in the future!
STERLING HEIGHTS, MI
Tammy L|2020 GMC 1500 Sierra
Confirmed Service Customer
6/13/2025
Everyone was professional and friendly. I felt like I was a welcome customer.
6/13/2025
Thank you, Tammy! We love hearing that you felt genuinely welcomed. Our team works hard to create a warm and professional environment, and we're so glad that came through during your visit. Can't wait to see you again!
SHELBY TOWNSHIP, MI
Michael W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/12/2025
Super easy to work with and good communication.
6/12/2025
Thanks, Michael! We're glad everything went smoothly and communication was on point. We appreciate you! Feel free to reach out anytime, we’re here for you!
ROCHESTER HILLS, MI
Patrick N|2025 GMC Yukon
Confirmed Sales Customer
6/12/2025
Karl Trost exhibited remarkable professionalism, making my experience with the new car outstanding. He stayed late that evening to accommodate my travel schedule for the next morning, going through all the options and explaining how to utilize them on my new vehicle.
KARL TROST
6/12/2025
Thank you, Patrick! Karl’s dedication truly shines, and staying late to help shows his commitment to outstanding service. We’re glad he made your new car experience smooth and informative!
GOODRICH, MI
Steven G|2019 Buick LaCrosse
Confirmed Service Customer
6/12/2025
Good, quick service. Service Rep was friendly and knowledgeable, really seemed to care that I understood the results of the service.
6/12/2025
Hi Steven, Thank you for sharing your experience with us. We’re happy to hear our service team was friendly, knowledgeable, and made sure you understood everything. We appreciate your business and look forward to serving you again at Vyletel Buick GMC.
FRASER, MI
Flavio B|2026 GMC Terrain
Confirmed Service Customer
6/13/2025
The service advisor was very nice. I was able to drop off the car and get a ride to the office and the car was ready when promised.
6/13/2025
Thank you, Flavio. We're glad to hear everything went smoothly and that our team was able to get you where you needed to be while your car was in service. We appreciate your kind words and hope to assist you again in the future!
TROY, MI
Jaspal B|2023 GMC Acadia
Confirmed Service Customer
6/14/2025
Very professional
6/14/2025
Thanks, Jaspal! We’re happy to hear you had a very professional experience. Looking forward to helping you again!
STERLING HEIGHTS, MI
John K|2025 Buick Envision
Confirmed Sales Customer
6/15/2025
Great experience. Friendly staff
MATTHEW MARTIN
6/15/2025
Thank you, John! We’re happy to hear you had a great experience and found our staff friendly. We appreciate your feedback!
GRAND BLANC, MI
Maurice W|2025 Buick Encore GX
Confirmed Sales Customer
6/15/2025
I had an extremely pleasant experience during my interaction with sales rep Kimberly Youg
KIMBERLY YOUNG
6/16/2025
Thank you, Maurice! We're so glad Kimberly made your experience a great one. We’ll be sure to pass along your kind words!
STERLING HEIGHTS, MI
David D|2019 Buick LaCrosse
Confirmed Service Customer
6/17/2025
Performing a suspension check and oil change completed in a timely manner. One issue is a chip in one of the wheels that I am awaiting a call to schedule repair
6/17/2025
Thank you, David! We’re glad the suspension check and oil change were completed promptly. We apologize for the delay on the wheel repair and will be sure to follow up with you soon.
STERLING HEIGHTS, MI
Hal E|2025 GMC 2500HD Sierra
Confirmed Sales Customer
6/13/2025
Great
LOUIS TALLERICO
6/13/2025
Thank you, Hal! We appreciate the 5-star rating and your support!
SHELBY TWP, MI
Laura M|2021 Buick Enclave
Confirmed Service Customer
6/13/2025
They did a great job as usual. The glove compartment was not put back correctly but took it back & Even fixed it. All good.
6/14/2025
Thanks, Laura! We’re happy to hear everything was taken care of and appreciate you bringing the glove compartment issue to our attention. Glad it’s all good now!
STERLING HEIGHTS, MI
Cynthia P|2026 GMC Terrain
Confirmed Sales Customer
6/14/2025
Professional. Personable. Attentive. Dealership sales area clean.
MATTHEW MARTIN
6/14/2025
Thank you, Cynthia. We're glad you found the team professional, personable, and attentive, and that you noticed the clean sales area. We appreciate your kind words and hope to see you again soon.
STERLING HEIGHTS, MI
Sharon M|2021 GMC Acadia
Confirmed Service Customer
6/16/2025
Everything went well and I was in and out quickly. I love having the car washed when the job is completed.
6/16/2025
Thank you, Sharon! We’re so glad everything went smoothly and quickly for you, and we love that you enjoy the complimentary car wash! We look forward to seeing you next time.
WARREN, MI
Connie B|2024 GMC Terrain
Confirmed Service Customer
6/17/2025
Quick service. Everyone was very professional and kind
6/17/2025
Thank you, Connie! We’re glad you experienced quick, professional, and kind service with us. Thank you for your kind words and 5-star review!
SHELBY TWP, MI
Daniel J|2025 GMC HUMMER EV
Confirmed Sales Customer
6/17/2025
The sales staff always makes me feel welcome and they anticipate all my questions
KARL TROST
6/17/2025
Thank you, Daniel! We’re glad our sales team makes you feel welcome and is always ready to answer your questions. We appreciate your continued trust! And your great feedback!
STERLING HEIGHTS, MI
David B|2023 GMC Sierra 1500
Confirmed Service Customer
6/17/2025
Simply an oil change but the entire experience was comfortable and everyone was very friendly.
6/17/2025
Thanks for sharing, David! We're happy to hear your oil change was smooth and the team made you feel comfortable and welcomed.
CLINTON TOWNSHIP, MI
Darren O|2025 GMC Sierra 1500
Confirmed Sales Customer
6/18/2025
Domenic was a pleasure to work with, i’ll definitely come back to him for my next lease.
DOMENICO TORRES
6/18/2025
Thank you, Darren, We’re happy to hear Domenic made your experience a great one. We look forward to helping you again on your next lease! Thank you for your positive feedback!
UTICA, MI
Marianne E|2021 Chevrolet Trailblazer
Confirmed Service Customer
6/18/2025
Michael was beyond helpful.A totally great interaction.
6/18/2025
Thank you, Marianne, for sharing! We’re so happy Michael could provide such a great experience for you. We appreciate your kind words!
WARREN, MI
Alan B|2025 Buick Envision
Confirmed Sales Customer
6/17/2025
Loyal repeat customer. Skip is the best!
LOUIS TALLERICO
6/17/2025
Thank you, Alan. We truly appreciate your loyalty and are thrilled to hear Skip continues to provide excellent service. We'll be sure to share your kind words with him.
STERLING HEIGHTS, MI
Rosemarie P|2020 Buick Encore GX
Confirmed Service Customer
6/18/2025
Im handicap and all I can say is I will return and the service was outstanding.
6/18/2025
Hello Rosemarie, Great news! We're always here to make sure your visits are smooth and enjoyable. We look forward to welcoming you back again!
WARREN, MI
Patrick W|2025 GMC Acadia
Confirmed Sales Customer
6/18/2025
Our experience was great. Our dealer rep with Kim Young and she is super took care of my needs. Got me a car I wanted.
KIMBERLY YOUNG
6/18/2025
Hello Patrick, We're thrilled to hear you had a great experience at Vyletel Buick GMC. We're so glad Kim Young was able to help you find the perfect car. Don't hesitate to reach out if you need anything down the road in your new car.
ROYAL OAK, MI
Harrell B|2024 Buick Enclave
Confirmed Service Customer
6/18/2025
The owners and staff are superbly professional and compassionate. The work order was completed as promised with no dubious surprises in the process.
6/18/2025
Hello Harrell, We're truly grateful for your trust in Vyletel Buick GMC. It means a lot to hear that our team’s professionalism and compassion made a positive impression during your experience at our dealership.
ROCHESTER HILLS, MI
William H|2023 Buick Enclave
Confirmed Service Customer
6/19/2025
Good prompt service
6/19/2025
Thank you, William! We're glad you experienced prompt service and appreciate your feedback!
STERLING HEIGHTS, MI
Diane B|2021 Buick Encore
Confirmed Service Customer
6/20/2025
I wasn’t sure how long I would be there however it went by very fast and I was very satisfied.
6/20/2025
Thank you, Diane! We’re happy to hear your visit went quickly and you left satisfied. We appreciate your feedback!
STERLING HEIGHTS, MI
Jennifer W|2020 GMC Terrain
Confirmed Service Customer
6/20/2025
I didn't have an appointment so I did have to wait a little longer for an oil change, and I was told so upfront. The total time was one hour. I was also able to use my GM points to cover the cost of the service. I usually deal with Matt Hall when I'm there. He's efficient and honest.
6/20/2025
Thank you, Jennifer! We appreciate your understanding about the wait and are glad Matt Hall continues to provide efficient and honest service. It’s great you could use your GM points too!
MACOMB, MI
Patricia S|2018 Buick Encore
Confirmed Service Customer
6/20/2025
Friendly service, waiting room and drive in area clean. Was in and out with a oil change and checkup for my car. As always the cleaned the outside.
6/20/2025
Thank you, Patricia! We’re glad you enjoyed the friendly service and clean facilities. It’s great to hear you were in and out quickly, and that you appreciated the car wash!
STERLING HTS, MI
David B|2026 GMC Terrain
Confirmed Sales Customer
6/18/2025
Matt Martin was of fine service to me in the past and was again with this lease.
MATTHEW MARTIN
6/18/2025
Thank you, David! We’re happy to hear Matt Martin provided great service once again. We appreciate your continued trust and loyalty!
CLINTON TOWNSHIP, MI
Louis P|2024 GMC Sierra 1500
Confirmed Service Customer
6/19/2025
My write-up guy was awesome. Came into the waiting room and told me everything when my truck was done. They rock! My first write up guy actually helped me with my Infotainment issue right in the service aisle!
6/19/2025
Thank you, Louis! We’re glad your write-up guy went above and beyond to keep you informed and even helped with your infotainment issue on the spot. We appreciate you recognizing the team, they truly rock!
STERLING HEIGHTS, MI
Vito D|2011 Buick LACROSSE
Confirmed Service Customer
6/19/2025
I have been coming for over 20 years to Vyletel for new , used cars and maintenance and repairs. The techs used to be so helpful when arriving. Also when the car was completed after maintenance they would come go over results . This time I was called to pay and no explanation on the sheet. Ih there were numbers but nothing to explain what was good or bad or in between. GM help desk didnt know what I was trying to find out. Oh no not happy!
6/19/2025
Thank you for your honest feedback, Vito. We truly appreciate your loyalty over the past 20 years and are sorry to hear this recent experience didn’t meet your expectations. Clear communication is important, and we apologize for the lack of explanation regarding your service details. We’ll work on improving this to ensure you feel fully informed moving forward. If you would like to reach out to us directly, we can talk further. Thank you.
STERLING HEIGHTS, MI
Lisa N|2025 Buick Envision
Confirmed Sales Customer
6/20/2025
Justin stayed on top of finding me a car, reaching out and answering emails quickly.
JUSTIN KOZIKOWSKI
6/20/2025
Thank you, Lisa! We’re glad Justin kept you informed and made the car search smooth with his quick responses. Appreciate your feedback!
CLINTON TOWNSHIP, MI
Lawrence K|2025 Buick Encore GX
Confirmed Sales Customer
6/20/2025
very knowledgeable sales rep.
LOUIS TALLERICO
6/20/2025
Thanks, Lawrence! We’re glad to hear you found our sales rep knowledgeable. We appreciate your feedback!
CLINTON TOWNSHIP, MI
Elizabeth E|2020 Buick Encore GX
Confirmed Service Customer
6/21/2025
My car was ready in less than an hour.
6/22/2025
Thank you, Elizabeth! We’re glad we could get your car ready so quickly. If you ever need anything else, just let us know!
STERLING HEIGHTS, MI
Donald H|2018 GMC Terrain
Confirmed Service Customer
6/21/2025
The service was fast and excellent.
6/22/2025
Thank you, Donald! We’re happy to hear you received fast and excellent service. We appreciate your feedback!
MACOMB, MI
Kevin K|2022 GMC Canyon
Confirmed Service Customer
6/23/2025
Professional, everything was taken care of quickly and efficiently.
6/23/2025
Thanks, Kevin! We’re happy to hear everything was handled quickly and professionally. We appreciate your business!
BIRMINGHAM, MI
David R|2024 Buick Envista
Confirmed Service Customer
6/20/2025
Joe-Service Representative was professional, helpful and friendly! Thank you!
6/20/2025
Thank you, David! We’re glad Joe took great care of you, and we appreciate the kind words!
WASHINGTON, MI
Nancy O|2014 Buick Verano
Confirmed Service Customer
6/22/2025
Great service as usual. Friendly and courteous staff.
6/22/2025
Thank you, Nancy! We’re happy to hear you continue to receive great service from our friendly and courteous team. We appreciate your loyalty!
STERLING HEIGHTS, MI
Angelina J|2023 Buick Encore GX
Confirmed Service Customer
6/23/2025
Pleasant as always
6/23/2025
Thanks, Angelina! We’re happy to hear your experience was pleasant as always. We appreciate your continued support!
STERLING HEIGHTS, MI
Karl B|2023 GMC Yukon
Confirmed Service Customer
6/25/2025
On time, good communication
6/25/2025
Thanks, Karl! We're happy to hear everything was on time and communication was solid! It's always our goal to make things smooth and easy for you.
FRASER, MI
Donald S|2025 GMC Yukon
Confirmed Sales Customer
6/25/2025
Kim has made this experience the best her honesty and knowledge has made this a perfect experience thank you so much .
KIMBERLY YOUNG
6/25/2025
Thank you, Donald! We’re so glad to hear Kim made such a great impression. We appreciate you sharing your experience and are thrilled everything went so smoothly for you!
BURTCHVILLE, MI
Pamela M|2025 Buick Encore GX
Confirmed Sales Customer
6/25/2025
My sales agent skip was awesome. He had my vehicle ready and told me all about the features. The process was easy and quick.
LOUIS TALLERICO
6/25/2025
Thanks for sharing, Pamela! We’re happy to hear Skip took great care of you and made the process smooth and quick. Enjoy your new vehicle!
WARREN, MI
Salah J|2023 GMC Yukon
Confirmed Service Customer
6/25/2025
Great service and very professional! Joe was extremely knowledgeable—he checked everything thoroughly, including fluids, brakes, and tires, which really gives you peace of mind when leaving the dealership. The service here has always been excellent. They consistently offer great specials on oil changes, which include tire rotation, and their prices are better than anywhere else for the same high-quality service.
6/26/2025
Hi Salah, thank you for the fantastic feedback! We're so glad to hear Joe took great care of you and gave you that peace of mind. We truly appreciate your loyalty and are happy to keep delivering great service and value every time you visit.
STERLING HEIGHTS, MI
Virginia L|2007 Buick Lucerne
Confirmed Service Customer
6/26/2025
absolutely the best employees ever. Thanks for all your help.
6/26/2025
Hi Virginia, thank you so much for the kind words! We're lucky to have such a great team, and we're thrilled they made your experience a great one.
WARREN, MI
Bridget O|2019 Buick Encore
Confirmed Service Customer
6/29/2025
Matt Hall helped me make the appointment I requested. He was very polite and processed my service request efficiently. I was very pleased with the services performed on my vehicle.
6/29/2025
Thank you, Bridget. We're glad Matt Hall provided polite and efficient service and that you were pleased with the work done on your vehicle. We appreciate your kind words and look forward to seeing you next time.
STERLING HEIGHTS, MI
Maria L|2020 Buick Envision
Confirmed Service Customer
6/23/2025
Very prompt. Thank you
6/23/2025
Thank you, Maria. We’re happy to hear you received prompt service. We appreciate you sharing your experience!
STERLING HEIGHTS, MI
Gary S|2023 GMC Acadia
Confirmed Service Customer
6/25/2025
Vyletel is a good place to get your vehicle serviced
6/25/2025
Thank you, Gary! We’re glad to hear you consider Vyletel a good place for vehicle service. We appreciate your feedback!
STERLING HEIGHTS, MI
Mark W|2024 GMC Acadia
Confirmed Service Customer
6/25/2025
All good!
6/25/2025
Thanks, Mark! Glad to hear everything was good. We appreciate your feedback!
MACOMB, MI
John W|2021 GMC Yukon XL
Confirmed Service Customer
6/25/2025
As usual, I was greeted promptly with a smile and a handshake by my advisor Mike. The maintenance service was done in a timely manner with professionalism.
6/25/2025
Thank you, John! We’re happy to hear Mike greeted you warmly and provided timely, professional maintenance service as always. We’ll be sure to pass along your kind words to him!
STERLING HEIGHTS, MI
Michael O|2022 Buick Enclave
Confirmed Service Customer
6/26/2025
Went in for an oil change without an appointment and was taken care of promptly.
6/26/2025
Hi Michael, thank you for the great feedback! We're glad we could take care of your oil change promptly, even without an appointment.
STERLING HEIGHTS, MI
Barry N|2023 GMC Acadia
Confirmed Service Customer
6/26/2025
Matt did a great job!! Can't say enough good things about him.
6/26/2025
Hi Barry, Thank you for your kind words. We’re happy to hear Matt took great care of you. We’ll be sure to pass along your compliments!
TROY, MI
Jessica O|2024 Buick Envista
Confirmed Service Customer
6/27/2025
Everyone I spoke to was very nice and conversational. Also, the oil change finished quicker than I expected which was
6/27/2025
Thanks, Jessica! We're glad the team made you feel welcome and that your oil change was done quicker than expected, always a nice surprise!
MACOMB, MI
Francis W|2019 GMC Terrain
Confirmed Service Customer
6/27/2025
First class service...love the car wash. Felt like a new car after the service !!!
6/27/2025
Thanks, Francis! We're so glad you enjoyed the first-class service, and nothing beats that fresh, just-washed feeling. Happy driving!
GRAYLING, MI
Kathreen Y|2025 Buick Envista
Confirmed Sales Customer
6/28/2025
Love Matt, he is the best person to talk to. He explains everything and is not pushy about selling cars.
MATTHEW MARTIN
6/29/2025
Thank you, Kathreen. We’re happy to hear Matt made you feel comfortable and took the time to explain everything without any pressure. We appreciate your kind words!
STERLING HEIGHTS, MI
Robert D|2025 GMC Sierra 1500
Confirmed Service Customer
6/29/2025
Very prompt get my vehicle in for service.
6/29/2025
Thank you, Robert. We’re glad we could get your vehicle in for service promptly. We appreciate your feedback!
STERLING HEIGHTS, MI
Jason M|2025 Buick Envision
Confirmed Sales Customer
6/29/2025
The salesman Matt was very helpful and friendly.
MATTHEW MARTIN
6/29/2025
Thank you, Jason. We're glad to hear Matt was helpful and friendly during your visit. We appreciate you taking the time to share your experience!
WARREN, MI
Dennis L|2021 GMC 1500 Sierra
Confirmed Service Customer
7/1/2025
Work is always done when promised. Service write up people are very friendly and knowledgeable. Waiting area is always clean with plenty of seating.
7/1/2025
Thank you, Dennis! We’re happy to hear that our team consistently delivers on their promises and makes you feel welcome. We appreciate your kind words!
STERLING HEIGHTS, MI
Jeffrey S|2025 GMC Acadia
Confirmed Service Customer
7/1/2025
Could have used more updates during the process. I had to initiate the updates.
7/1/2025
Thank you for your feedback, Jeffrey. We appreciate you letting us know and will work on improving communication so you feel fully informed throughout the process. Your input helps us serve you better!
FERNDALE, MI
Deborah A|2025 Buick Enclave
Confirmed Service Customer
7/2/2025
Everyone is friendly and helpful. The oil change was done in a timely manner. Also had an issue with the back hatch and the service manager and my dealer took the time to look at it and come up with a solution and ordered the correct part.
7/2/2025
Thank you, Deborah! We’re so glad to hear that our team took great care of you and worked together to find a solution for your vehicle. It’s great to know your oil change was timely and that everyone was friendly and helpful throughout your visit. We appreciate your trust and look forward to assisting you again!
STERLING HEIGHTS, MI
Deandre H|2015 Buick Regal
Confirmed Service Customer
7/2/2025
I will give good marks as I spoke with Chris about the experience. The beginning was frustrating. Four guys were sitting at their desks, but no one was interested in assisting. It seemed like I was a bother for showing up. However, after a while of waiting, someone finally addressed me, and the service was good after that.
7/2/2025
Thank you for your honest feedback, Deandre. We truly appreciate you taking the time to share both the challenges and the positive aspects of your visit. We're glad to hear Chris was able to turn things around and provide you with good service, though we’re sorry the initial experience left you feeling overlooked. Your input helps us improve. We hope to have the chance to provide a smoother experience next time.
CENTER LINE, MI
Albert G|2020 GMC Acadia
Confirmed Service Customer
7/3/2025
very well
7/3/2025
Thanks, Albert! We're glad to hear everything went very well. We appreciate your visit and hope to see you again soon!
STERLING HEIGHTS, MI
John F|2023 Buick Envision
Confirmed Service Customer
7/3/2025
Fast and convenient for getting your vehicle serviced. The Staff is great and friendly. Love the free car was too.
7/3/2025
Thanks, John! We’re glad to hear your service was fast and convenient, and that our friendly staff made a great impression. We’re happy you enjoyed the free car wash too!
WASHINGTON, MI
Robert O|2025 Buick Envista
Confirmed Sales Customer
7/1/2025
Lou did a great job
LOUIS TALLERICO
7/1/2025
Thanks for the shoutout, Robert! We’re happy to hear Lou did a great job for you. We’ll be sure to pass along your kind words!
STERLING HEIGHTS, MI
Gianna G|2025 Buick Enclave
Confirmed Sales Customer
7/1/2025
Friendly, very knowledgeable, and a pleasure to work with.
MATTHEW MARTIN
7/2/2025
Thank you, Gianna! We're so glad you had a great experience, it was truly a pleasure working with you as well.
OXFORD, MI
Judee G|2015 GMC Acadia
Confirmed Service Customer
7/2/2025
Very thorough and informative regarding my truck
7/2/2025
Thank you, Judee! We're so glad to hear you had a thorough and informative experience with us. We're always here to help with anything your truck needs!
WARREN, MI
Thomas T|2025 GMC Terrain
Confirmed Sales Customer
7/2/2025
Matt was fantastic. So helpful and honest. We will be back to see Matt. Also, the dealership was very clean and full of nice people.
MATTHEW WITMER
7/2/2025
Thank you, Thomas! We're thrilled to hear Matt provided such helpful and honest service. It's great to know you felt comfortable at the dealership and had a positive experience with our team. We look forward to welcoming you back soon!
MACOMB, MI
Stacey S|2024 Buick Envision
Confirmed Service Customer
7/2/2025
I brought my car in for an oil change/tire rotation and asked them to check out a concern I had with the speedometer. My car was ready in record time and Joe Ankrom, who took care of my car, was very friendly AND patient with all of the questions I had.
7/2/2025
Thank you, Stacey! We’re so glad to hear Joe Ankrom took great care of you and your vehicle. It’s wonderful that your service was quick and that Joe was friendly and patient while answering your questions. We appreciate your visit and look forward to seeing you again!
STERLING HEIGHTS, MI
Patricia L|2025 Buick Encore GX
Confirmed Sales Customer
7/3/2025
My niece had stopped by with her new vehicle, and I really liked it so I asked her Where did she get it from? Vyletel , thought there was a strange name, she talked about her sales person who did a great job with her. She really liked him and he worked with her within her budget, and made it happen. So I said , to her do you think I could talk to him and she said yes go ahead. He’s a good sales person and he will take care of you. She emailed him, he then emailed her right back, and said sure he would love to talk to me. The rest was history, we work back-and-forth over email, and had a few phone conversations, I told him I was going through a difficult time with my dog. Let me just say this not only was he a great sales person. He also was sympathetic for what I was dealing with, and he got me one of the most beautiful cards for my dog. It actually brought tears to my eyes. I was so happy for the new vehicle and sad for other reasons. And yes, the new vehicle did bring some joy in my life. It was a no hassle sale, trust, and believe that when I got there, the Buick encore GX was clean. It was ready. All I had to do was sign some papers and that was it. I drove off a happy person. Yes, I forgot something. He was very courteous. He did offer me and my other Niece that had driven me there water. Period! it was a hot day. also, he was the only person that was smiling when we came in. I said to my niece I bet that’s Justin, he just got up when we came in the door and we walked towards him and I said are you Justin, he said yes come on in. I will refer others to him, I like how highly My Niece spoke of him, and it was directly true evidence of the person he is. He went out of his way to take care of me and I appreciate him for that. That’s the type of sales person you want that you would always come back too, because they’re gonna make sure that you’re OK. And he did that through email and over the phone. You can’t get any better than that. So even though I may have been all over the place with this letter, I was just all over the place thinking about how he was such a great sales person and one thing after the Other, kept coming to mind. So thank you, Justin for being awesome at what you do. I look forward to seeing you in the future, and I am giving your business cards out to people looking, everyone likes the vehicle, and hope they come to see you soon. Have an awesome day, Patricia.
JUSTIN KOZIKOWSKI
7/3/2025
Thank you, Patricia, for sharing such a wonderful experience. We’re happy Justin was able to make the buying process smooth and meaningful, especially during a challenging time for you. It’s great to hear how attentive and caring he was from start to finish. We appreciate your trust and kind words, and we’re grateful you’re recommending Justin to others. Enjoy your beautiful new Buick Encore GX, and we look forward to helping you again in the future.
ROYAL OAK, MI
Sarah K|2025 GMC Sierra 1500
Confirmed Sales Customer
7/4/2025
Matt is the best!
MATTHEW MARTIN
7/4/2025
Thank you, Sarah! We're glad to hear Matt made such a great impression. We'll be sure to pass along your kind words!
BLOOMFIELD HILLS, MI
Steven G|2025 GMC Yukon
Confirmed Sales Customer
7/4/2025
Todd Andrus and Chip Tallirico give the term individualized attention a new meaning! They are both fabulous!!!
LOUIS TALLERICO
7/5/2025
Thank you, Steven! We’re happy to hear Todd Andrus and Chip Tallirico provided such outstanding personalized attention. We’ll be sure to share your kind words with them!
BLOOMFIELD HILLS, MI
Dakota H|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
7/7/2025
Kim, as always, made the process easy. Vytel really helped me out to get into the hummer before the company benefits expired, which saved me a good amount of change. Thanks again!
KIMBERLY YOUNG
7/7/2025
Thank you, Dakota! We're so glad Kim and Vyletel were able to make everything smooth and help you take advantage of the timing. Congrats on the Hummer! Enjoy it, and thanks for choosing us again!
STERLING HEIGHTS, MI
Dorothee M|2020 Buick Encore GX
Confirmed Service Customer
7/8/2025
Personnel are very friendly and helpful. Always courteous and my appointment went quickly
7/8/2025
Thank you, Dorothee! We're so glad to hear your appointment went smoothly and that our team made you feel welcome. We appreciate your kind words and look forward to seeing you again!
CLINTON TOWNSHIP, MI
Matthew W|2011 GMC Yukon
Confirmed Service Customer
7/10/2025
Excellent experience! Matt Hall kept me informed on the work done and the cost of what ot would take to get my car back on the road. The technician Pete went above and beyond to get everything done in a timely manner. Thanks again and great work!
7/10/2025
Thank you for the fantastic feedback! We’re glad Matt Hall kept you informed and that Pete went above and beyond to get your car back on the road quickly. We appreciate your kind words and look forward to serving you again!
MADISON HEIGHTS, MI
David V|2025 GMC Sierra 1500
Confirmed Service Customer
7/10/2025
Great communication and friendly service.
7/10/2025
Thank you for the great feedback, David! We’re happy to hear you experienced excellent communication and friendly service. We appreciate your support and look forward to serving you again!
MACOMB, MI
Gary H|2023 GMC Acadia
Confirmed Service Customer
7/10/2025
Check engine light was on and Mike took great care of it. Diagnosed a bad sensor and had it replaced by the next morning. Treats his customers very well. Thank you Mike!
7/10/2025
Thank you for your kind words! We’re glad Mike took great care of your check engine light issue and got it resolved quickly. We appreciate your feedback and will be sure to pass along your thanks to Mike.
ROCHESTER, MI
Ralph C|2023 Buick Envision
Confirmed Service Customer
7/10/2025
I brought my vehicle in for basic service, oil change, tire rotation and 27 point inspection. Was informed would take about an hour to perform work and got car back roughly in that time frame. Was very pleased with my experience at Vyletel GMC Buick.
7/10/2025
Hello Ralph, thank you for sharing your experience. We’re glad your service was completed on time and that you were pleased with your visit to Vyletel GMC Buick. We look forward to helping you again!
STERLING HEIGHTS, MI
John M|2020 GMC Acadia
Confirmed Service Customer
7/6/2025
every thing on time and car was clean up when i it back
7/6/2025
Thank you, John! We're glad everything was on time and your car was returned clean. We appreciate your feedback!
WARREN, MI
Richard C|2025 Buick Encore GX
Confirmed Service Customer
7/8/2025
Fast friendly people
7/8/2025
Thank you, Richard! We're glad you had a fast and friendly experience with us, that’s exactly what we aim for! Looking forward to seeing you again.
CLINTON TOWNSHIP, MI
Jeff R|2019 GMC Terrain
Confirmed Service Customer
7/8/2025
I made a reservation to have my oil changed it was done quickly with no problems
7/8/2025
Thank you, Jeff. We're glad your oil change was completed quickly and without any issues. We appreciate you choosing us and look forward to your next visit!
SHELBY TOWNSHIP, MI
Jacob C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/9/2025
Vyletel always does a great job with the quality and speed of service.
7/9/2025
Thank you, Jacob! We’re thrilled to hear Vyletel consistently delivers quality service quickly. We appreciate you recognizing his hard work!
MACOMB, MI
Mary D|2024 Buick Encore GX
Confirmed Service Customer
7/9/2025
Fast and efficient
7/9/2025
Thanks for the great feedback, Mary! We’re happy to hear you had a fast and efficient experience. We appreciate your support!
STERLING HEIGHTS, MI
Paul R|2020 GMC 1500 Sierra
Confirmed Service Customer
7/10/2025
The service was completed in a timely manner and my vehicle was returned to me clean.
7/10/2025
Thank you, Paul! We’re glad to hear your service was timely and that your vehicle was returned clean. We appreciate your feedback!
MACOMB, MI
Richard K|2015 GMC Terrain
Confirmed Service Customer
7/10/2025
Sorry, made my appointment online using the app and when I got there, was informed they don’t check that. What is the sense of having online appointments when no one checks them. Otherwise, all other service was excellent
7/10/2025
Thank you for your feedback, Richard. We’re sorry for the confusion with your online appointment, that’s definitely not the experience we want you to have. We appreciate you letting us know, and we’re glad the rest of your service was excellent. We’ll work on improving this process to make things smoother in the future.
STERLING HEIGHTS, MI
Ronald G|2018 GMC Acadia
Confirmed Service Customer
7/14/2025
Was good thing that we got our oil changed. Mike takes good care of us when we bring our cars into Vyletel Buick & GMC. They treat you like family.
7/14/2025
Thank you, Ronald! We’re glad Mike and the Vyletel Buick & GMC team take great care of you and make you feel like family. We appreciate your trust and loyalty!
FRASER, MI
Yvonne L|2019 GMC Canyon
Confirmed Service Customer
7/14/2025
I’m always kept informed.
7/14/2025
Thank you, Yvonne. We’re happy to hear you feel well informed throughout your experience with us. We appreciate your trust and look forward to assisting you again!
WARREN, MI
Pamela W|2021 Buick Envision
Confirmed Service Customer
7/14/2025
The people are always friendly and helpful, and the waiting area is nice and clean.
7/14/2025
Thank you, Pamela! We’re glad you find our team friendly and helpful, and that you appreciate our clean and comfortable waiting area. We look forward to serving you again!
MADISON HEIGHTS, MI
Amanda M|2017 GMC Acadia
Confirmed Service Customer
7/14/2025
Brake switch was installed incorrectly(400.00) Now I need a new battery an another electrical component (1000.00)
7/15/2025
Hi Amanda, we’re sorry to hear about the issues you’re facing after your recent service. This is not the experience we want for our customers. Please contact our service manager directly so we can review your situation and work toward a solution.
AUBURN HILLS, MI
Tetiana Y|2021 Buick Encore GX
Confirmed Service Customer
7/15/2025
I had a great experience with the dealership. The staff was friendly, professional, and very helpful throughout the entire process. They answered all my questions clearly and made sure I felt comfortable every step of the way. The service was quick, and I never felt pressured into anything.
7/15/2025
Thank you, Tetiana! We're so happy to hear that our team made your experience friendly, professional, and stress-free. It means a lot to know you felt comfortable and well cared for throughout the process. We truly appreciate your kind words and look forward to serving you again!
CLINTON TWP, MI
Gary F|2023 GMC Acadia
Confirmed Service Customer
7/15/2025
Always a pleasure doing business at Vyletel Buick GMC!!!
7/15/2025
Thank you, Gary! We’re so happy to hear you always enjoy doing business with us at Vyletel Buick GMC. We truly appreciate your continued support and look forward to serving you again!
ROCHESTER, MI
Michael M|2019 GMC Acadia
Confirmed Service Customer
7/16/2025
Service was quick, clean and done as expected. Car wash was a bonus. Service agent was friendly and knowledgeable. You earned my business...
7/16/2025
Thank you, Michael! We're glad to hear everything was completed just as expected and that the car wash was a bonus. It's great knowing our team made a strong impression. We appreciate your business and look forward to having you back!
MACOMB, MI
Susan W|2020 Buick Encore GX
Confirmed Service Customer
7/16/2025
All staff was incredibly helpful, friendly, and efficient. I brought my car in for an oil change and tire rotation. Great experience.
7/16/2025
Thank you, Susan! We’re glad to hear our team was helpful, friendly, and efficient during your oil change and tire rotation. We appreciate you choosing us and look forward to your next visit!
STERLING HEIGHTS, MI
Richard M|2022 Buick Envision
Confirmed Service Customer
7/17/2025
I’ve been going there since 1988, they do a great job
7/17/2025
Hello Richard, Thank you for the feedback! We are thrilled to hear that you have received consistently great service since 1988! We truly appreciate your loyalty! Thank you for choosing Vyletel Buick GMC, and we look forward to serving you again!
TROY, MI
Anduen P|2025 GMC Sierra 1500
Confirmed Sales Customer
7/11/2025
The best
KIMBERLY YOUNG
7/11/2025
Thank you, Anduen! We truly appreciate the compliment, glad to hear you had a great experience!
MACOMB, MI
Michael P|2024 Buick Envision
Confirmed Service Customer
7/11/2025
Easy check in and work was completed ahead of schedule.
7/11/2025
Thank you, Michael! We're happy to hear the check-in was easy and your service was completed ahead of schedule. We appreciate your feedback!
STERLING HEIGHTS, MI
Gwendolyn A|2020 Buick Encore
Confirmed Service Customer
7/12/2025
Joe was friendly and helpful. My car was ready within a very reasonable time.
7/12/2025
Thank you, Gwendolyn. We're happy to hear Joe was friendly and helpful, and that your car was ready promptly. We appreciate your feedback and look forward to serving you again.
STERLING HEIGHTS, MI
Josephine M|2006 Buick Lucerne
Confirmed Service Customer
7/13/2025
I checked in early and left within the hour and got a wash.
7/13/2025
Thanks for sharing, Josephine! We’re glad your visit was quick and that you left with a clean vehicle. We appreciate you choosing us!
STERLING HEIGHTS, MI
James O|2025 Buick Encore GX
Confirmed Service Customer
7/17/2025
Took my car right in and finished doing everything in under an hour.
7/14/2025
Thank you, James! We’re glad we could get your car in and serviced quickly. We appreciate your feedback!
PORT SAINT LUCIE, FL
Michael F|2023 GMC Acadia
Confirmed Service Customer
7/17/2025
Timely and professional service.
7/17/2025
Hello Michael, We appreciate the feedback! It is wonderful to hear that you received timely and professional service during your recent visit to Vyletel Buick GMC! We truly value your business and hope to see you again soon!
SHELBY TOWNSHIP, MI
Eugene M|2025 GMC Terrain
Confirmed Sales Customer
7/17/2025
Skip provided great customer service.
LOUIS TALLERICO
7/17/2025
Hello Eugene, Thank you for the feedback! We're happy to hear that you received great customer service from our staff during your recent visit! We truly appreciate your business and hope to see you again soon at Vyletel Buick GMC!
WARREN, MI
Debra E|2022 Buick Encore
Confirmed Service Customer
7/17/2025
Very pleasant. Very efficient
7/17/2025
Hello Debra, Thank you for the feedback! It is wonderful to hear that you found our staff pleasant and efficient during your recent visit! We're glad you had a positive experience! We truly value your business and hope to see you again soon at Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Mike C|2024 GMC Sierra 1500
Confirmed Service Customer
7/21/2025
I schedule an appointment, I arrived on time, and services were performed as requested.
7/21/2025
Thank you, Mike! We’re glad your appointment went smoothly and the services were done just as you requested. We appreciate you choosing Vyletel Buick GMC!
GROSSE POINTE WOODS, MI
Timothy T|2021 Buick Encore
Confirmed Service Customer
7/18/2025
Courteous service rendered on time. What else do you need?
7/18/2025
Timothy, we couldn’t ask for a better summary; quick, courteous, and right on time! Thanks for the awesome feedback and for choosing us. We’ll be ready to deliver just as smoothly on your next visit!
WATERFORD, MI
Theodore P|2019 GMC Terrain
Confirmed Service Customer
7/21/2025
Easy and quick oil change
7/21/2025
Thank you, Theodore! We’re happy your oil change was easy and quick. We appreciate you choosing Vyletel Buick GMC!
STERLING HEIGHTS, MI
Sandy S|2024 Buick Encore GX
Confirmed Service Customer
7/22/2025
Friendly staff. Quick service.
7/22/2025
Hello Sandy, It is wonderful to hear that our staff provided you with friendly service during your recent visit! We're glad your service was completed quickly and thoroughly as well. We truly value your business and hope to see you again soon at Vyletel Buick GMC!
WASHINGTON, MI
Donald P|2026 GMC Terrain
Confirmed Sales Customer
7/22/2025
Very good experience
MATTHEW MARTIN
7/23/2025
Thank you for your 5-star review, Donald! We’re glad you had a very good experience. We appreciate your feedback and hope to see you again soon! Thank you for choosing us at Vyletel.
MACOMB, MI
Martha S|2025 Buick Envision
Confirmed Sales Customer
7/22/2025
Helpful explanations of all features
SCOTT JUST
7/23/2025
Thank you, Martha, for your kind words and 5-stars! We’re glad you found the explanations helpful. We appreciate your feedback and are here anytime you need us! Thank you for choosing Vyletel Buick GMC.
GROSSE POINTE WOODS, MI
Ronald G|2018 GMC Acadia
Confirmed Service Customer
7/24/2025
Excellent Dealership and Service Department. They Treat You like family.
7/25/2025
Thank you so much for the wonderful review! We’re proud to hear you feel treated like family here. We truly appreciate your kind words and look forward to serving you again!
FRASER, MI
Darrel S|2025 Buick Enclave
Confirmed Service Customer
7/26/2025
On June 9, I took my new 2025 leased Buick Enclave into the dealership for service on a warning message on the dashboard "Brake Assistance Warning". I was told that they had to order a new Master Brake Cylinder as they did not have one in stock. They had my car for 5 1/2 weeks because of several other issues that they had with getting the part. They also found out that they could not use the existing mounting plate when they finally received a working Brake Master Cylinder; the mounting plate is a one-time use part; apparently, they did not know that, so they had to order that part. I was also informed that when they received the master cylinder, they had a problem with the reservoir clip. I was told that they called at least 14 other dealerships, but the dealerships that had the part, would not send it to them, so they had to order that part. When I finally picked up my car, the service manager told me that the information regarding the reservoir was not the problem, and I was given that info incorrectly. They have agreed to send me a refund of one month's lease payment when they get reimbursed from GM for the warranty service. Also, they did provide me with a loaner car during this 5 1/2 weeks. I had only put 400 miles on the car when I took it into service. They had my car for a longer period than I had it. I have always had a very good relationship with Vyletel Buick, but this was a very disappointing experience.
7/29/2025
Thank you for sharing your experience, Darrel. We truly appreciate your patience and long-standing relationship with Vyletel Buick GMC. We understand how frustrating and disappointing it must have been to be without your new vehicle for such an extended period. While parts delays and supply issues can sometimes be unpredictable, we recognize how important clear and accurate communication is throughout the process. We’re glad a loaner vehicle was provided and that steps are being taken to issue a lease payment refund. If there's anything further you need or if you'd like to discuss any part of your experience in more detail, we're here and ready to help however we can.
MACOMB, MI
Renee S|2017 GMC Terrain
Confirmed Service Customer
7/21/2025
I contacted the repair department on 7/17/25 and spoke to Matt Hall. Explained the trouble I was having with my GMC 2017 Terrain. Matt was wonderful!!! He advised me to bring it in as early as I could on Friday 7/18/25. He felt the battery needed to replaced and I also needed an oil change. When I arrived on 7/18/25 at 7:00AM, Matt was there to greet me and take care of all my concerns. He educated my husband regarding why batteries do not last as long on new cars due to all the electronics. By 9:30AM Matt was calling me that my car was done and ready for pick up! GREAT JOB!! We also needed a new key fob for my husbands 2011 GMC Terrain. Dalton Lord in the parts department did an GREAT Job handling our issue and was able to locate a new key fob in stock. Dalton cut the new key and Matt Hall graciously recalculated the key to the 2011 Terrain. Both gentlemen were terrific! They were both pleasant, informative, just all around the best service a customer could receive. Thank You Both!!!
7/21/2025
Thank you, Renee! We’re thrilled Matt and Dalton provided such excellent service and made the process smooth for you both. We truly appreciate you trusting Vyletel Buick GMC with your vehicles!
STERLING HEIGHTS, MI
Bruce B|2017 GMC 1500 Sierra
Confirmed Service Customer
7/22/2025
Accurately diagnosed issue and timely completed repair.
7/22/2025
Hello Bruce, We're happy to hear that our team was able to accurately diagnose the issue and complete the repair in a timely manner! It's great you had such a positive experience! We truly value your business and hope to see you again soon at Vyletel Buick GMC!
WARREN, MI
Jenna G|2024 Buick Encore GX
Confirmed Service Customer
7/23/2025
got me in right away, always knowledgeable
7/23/2025
Thank you for the 5 stars, Jenna! We’re glad we could assist you promptly with knowledgeable service at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Roger S|2023 Buick Enclave
Confirmed Service Customer
7/25/2025
Quickly in and out
7/25/2025
Thanks for the great feedback! We’re glad to hear you had a quick and smooth experience. Looking forward to helping you again at Vyletel Buick!
STERLING HEIGHTS, MI
Josephine E|2021 Buick Encore
Confirmed Service Customer
7/25/2025
All good- good service, excellent communication.
7/27/2025
Thank you, Josephine, we are thrilled to earn your 5-star review! We’re glad to hear you had good service and excellent communication. We appreciate your feedback! Thank you for choosing Vyletel Buick GMC!
BERKLEY, MI
James R|2019 GMC Canyon
Confirmed Service Customer
7/26/2025
Joe was very polite and professional. My truck's service was done in a timely manner. However, the issue of my radio not working was not resolved. It still doesn't work right!
7/28/2025
Thank you for reaching out to Vyletel Buick GMC, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.
CLINTON TOWNSHIP, MI
Rubie B|2020 Chevrolet Equinox
Confirmed Service Customer
7/28/2025
Michael is so helpful, courteous and professional. Treats us like family!
7/28/2025
Thank you so much for your kind words, Rubie! Michael truly values treating every customer like family, and we’re thrilled to hear you felt that way. We appreciate your support!
CENTER LINE, MI
Ryan B|2025 GMC Sierra 1500
Confirmed Sales Customer
7/28/2025
The service that we received from Matt Martin & his team was above and beyond. He not only had a tight timeline to work with, he also had a tough order. He got my family and I in a new car within 9 hours and did not seem to sweat! We are very grateful not only for the work he put in for us, but his dedication to make us a priority with our tight timeline. Thank you Matt & the management team! - Lindsey & Ryan Brown
MATTHEW MARTIN
7/28/2025
Thank you, Lindsey & Ryan! We're so glad to hear Matt Martin and the team at Vyletel Buick GMC went above and beyond for you. It’s clear he worked hard to make everything happen smoothly and quickly! We truly appreciate your kind words and are grateful for the opportunity to help your family find the right vehicle. Enjoy your new car!
SAINT CLAIR SHORES, MI
Amanda M|2017 GMC Acadia
Confirmed Service Customer
7/28/2025
Awful service.. won’t be returning
7/29/2025
Hi Amanda, we're really sorry to hear that your experience didn’t meet your expectations. That’s not the impression we want to leave, and we’d appreciate the opportunity to learn more about what happened. If you're open to sharing, please feel free to reach out, we're always looking to improve.
AUBURN HILLS, MI
David S|2025 Buick Envision
Confirmed Service Customer
7/29/2025
Oil change was done quickly and I’m happy with the vehicle so far
7/30/2025
Thanks for sharing your positive experience, David! We're glad your oil change was quick and that you're happy with your vehicle so far. If you need anything else from Vyletel Buick GMC, just let us know!
MACOMB, MI
Michelle H|2025 Buick Encore GX
Confirmed Sales Customer
7/29/2025
Absolutely top notch service and knowledge of the vehicles and my choices within my budget from the moment I walked in the door until the moment I drove off. I will be a customer for life if this is their standard and will 100% refer all friends and family. Thank you! You have made this experience amazing and I am one happy girl!!! And the Bose speakers...don't even get me started lol....May need a hearing test after 2 years but well worth it! 10 Gold Stars!
MATTHEW MARTIN
7/30/2025
Thank you so much for the glowing 5-star review, Michelle! We're beyond thrilled to hear that your experience was top-notch from start to finish. It means everything to us that you felt supported, respected, and matched with the perfect vehicle for your needs and budget. And yes—those Bose speakers are definitely a vibe! We’re honored to have earned your loyalty and can’t wait to welcome your friends and family to Vyletel Buick GMC!
CHESTERFIELD, MI
Steven A|2025 Buick Enclave
Confirmed Service Customer
7/30/2025
Great customer service
7/30/2025
Thanks so much, Steven! We're glad you had a great customer service experience. We truly appreciate your support!
STERLING HEIGHTS, MI
Alan Y|2022 GMC 2500HD Sierra
Confirmed Service Customer
7/31/2025
Perfect
7/31/2025
Thank you for your feedback, Alan! We're happy to hear you had a perfect experience. Thank you for choosing Vyletel Buick GMC!
OAKLAND, MI
Colton V|2014 Buick LaCrosse
Confirmed Service Customer
7/30/2025
Friendly, knowledgeable staff and quick service time.
7/30/2025
Thank you for the fantastic 5-star review, Colton! We're so glad to hear that you found our team friendly, knowledgeable, and efficient. We appreciate your support and look forward to seeing you again at Vyletel Buick GMC!
MACOMB, MI
Jenna W|2026 Buick Encore GX
Confirmed Sales Customer
7/30/2025
Matt made the process very easy! He was great to work with!
MATTHEW WITMER
7/30/2025
Thank you so much for the 5-star review, Jenna! We're glad to hear Matt made the process smooth and easy for you. We’ll be sure to pass along your kind words—he’ll appreciate it! Enjoy your new vehicle from Vyletel Buick GMC!
FERNDALE, MI
Michael G|2023 Buick Envision
Confirmed Service Customer
7/31/2025
Service was fast and prompt. Communication was great. Excellent experience.
7/31/2025
Hello Michael, It is great to hear that your service was completed quickly and thoroughly during your recent visit! We're glad that you had an excellent experience and that you had great communication from our team! Thank you for choosing Vyletel Buick GMC, and we hope to see you again soon!
WHITE LAKE, MI
Reji K|2005 GMC Envoy
Confirmed Service Customer
7/31/2025
Easy process for drop off
8/1/2025
Thanks for the feedback, Reji! We're glad to hear the drop-off process was easy. If there's anything we can do to improve your next visit, we'd love to hear more, your input helps us keep getting better!
MACOMB, MI
Rosemary D|2024 Buick Envista
Confirmed Service Customer
8/1/2025
Extremely friendly and efficient service man at the desk when I checked in. Clean and friendly waiting area. Quick service ... in and out in 40 minutes for my oil change, tire rotation, and other check points. Highly recommend Vyletel Buick!
8/1/2025
Thank you for the fantastic 5-star review, Rosemary! We're so glad to hear you had a quick, smooth visit and that our team made you feel welcome and well taken care of. We truly appreciate your recommendation and look forward to seeing you again at Vyletel Buick!
GROSSE POINTE WOODS, MI
Renee S|2011 GMC Terrain
Confirmed Service Customer
8/1/2025
It is always a pleasure to get my car serviced at your dealership. The employees are always pleasant and willing to serve their customers to best of their ability. Great Job!
8/1/2025
Thank you so much, Renee! We're thrilled to hear that every visit to Vyletel Buick GMC has been a positive one. Our team takes pride in delivering top-notch service, and your kind words mean the world. We look forward to seeing you again next time!
STERLING HEIGHTS, MI
Diane Q|2025 Buick Encore GX
Confirmed Service Customer
8/1/2025
Very pleasant
8/1/2025
Thank you, Diane! We’re so glad to hear your visit was a pleasant one. We appreciate you choosing Vyletel Buick GMC and hope to see you again soon!
TROY, MI
Troylan R|2025 Buick Envision
Confirmed Sales Customer
8/2/2025
Karl took my phone call, and listened to my interest. He quickly identified the vehicle I was asking about. However, the interior I wanted was unfortunately unavailable on the lot. He contacted me within a couple of hours confirming the car would arrive at the dealership later that day. I came in the very next day signed my lease agreement. He set up all the features, and made sure I knew how to work everything. Easiest cat deal ever. Thank you Karl!!!!!
KARL TROST
8/3/2025
Hi Troylan, thank you for sharing your great experience! We’re thrilled Karl was so attentive and helpful throughout your entire car buying process. It’s wonderful to hear it was the easiest deal ever. We appreciate you choosing Vyletel Buick GMC!
SHELBY TWP, MI
Andrew C|2024 GMC Canyon
Confirmed Service Customer
8/5/2025
Your dealership is nice and clean, your personel is friendly and mostly important the service on my truck was performed top notch. I am very happy
8/5/2025
Thank you, Andrew! We're so glad to hear you were happy with the top-notch service on your truck and that our team and facility made a great impression. We truly appreciate your kind words and your support of Vyletel Buick GMC!
TROY, MI
Marilyn F|2024 GMC Terrain
Confirmed Service Customer
8/6/2025
Always great
8/6/2025
Thank you, Marilyn! We love hearing that your experiences are always great. We truly appreciate your continued support and for choosing Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Paula T|2023 GMC Yukon
Confirmed Service Customer
8/10/2025
Friendly, courteous, knowledgeable and communicates well. This is the only dealer I will take my car.
8/10/2025
Thank you, Paula! We’re honored to be your trusted choice for vehicle service. We appreciate your kind words about our team’s friendliness and communication at Vyletel Buick GMC.
BLOOMFIELD HILLS, MI
Mark L|2025 GMC Acadia
Confirmed Service Customer
8/11/2025
It was quick, but the service technician left some greasy smudges on the car.
8/11/2025
Mark, we’re glad to hear your service was completed quickly, but we appreciate you letting us know about the greasy smudges. We’ll be sure to share this with our team so extra care is taken in the future.
TROY, MI
Michael M|2025 GMC Sierra 1500
Confirmed Sales Customer
8/11/2025
Always a great and easy experience with you guys . Brian Jones is wonderful to work with !
BRIAN JONES
8/11/2025
Michael, we’re thrilled to hear every visit is a great and easy experience for you! Brian Jones will be so glad to know his efforts make such a positive impact.
WARREN, MI
Joyce A|2025 Buick Envista
Confirmed Sales Customer
8/11/2025
Very professional , answered all our questions thoroughly and walked us through the process taking time to answer any/all questions. Nice neat clean dealership!
JUSTIN KOZIKOWSKI
8/11/2025
Joyce, we’re so glad to hear you had a professional and thorough experience with us! It’s great to know all your questions were answered and that you enjoyed our clean, welcoming dealership.
CHESTERFIELD, MI
Douglas M|2024 GMC Sierra 1500
Confirmed Service Customer
8/11/2025
Very professional and speedy thank you
8/11/2025
Douglas, we’re glad to hear you received professional and speedy service at Vyletel Buick GMC! Thank you for sharing your experience with us.
HARRISON TOWNSHIP, MI
Mark A|2016 GMC Acadia
Confirmed Service Customer
8/11/2025
I dropped off my Acadia for service, everything I needed fixed was addressed and I got it back in a couple days.
8/11/2025
Mark, we’re happy to hear everything you needed for your Acadia was taken care of and returned to you so quickly! Thanks for trusting Vyletel Buick GMC with your service needs.
MACOMB, MI
Mark C|2023 GMC Acadia
Confirmed Service Customer
8/11/2025
Fast and priced well. My car looked great when the routine maintenance was done.
8/11/2025
Mark, we’re glad to hear your routine maintenance at Vyletel Buick GMC was quick, well-priced, and left your car looking great. Thank you for sharing your experience!
ST CLAIR SHORES, MI
Kirk S|2024 GMC Acadia
Confirmed Service Customer
8/1/2025
Car finished and waited a long time to be checked out.
8/1/2025
Thank you for the review, Kirk. We’re glad to hear your vehicle was taken care of, but we’re sorry for the delay during checkout. Your time is valuable, and we appreciate your patience. We’ll use your feedback to help improve the process moving forward.
SHELBY TOWNSHIP, MI
Kathleen J|2024 Buick Encore GX
Confirmed Service Customer
8/1/2025
Karl is wonderful!!
8/1/2025
Thank you for your feedback, Kathleen! We appreciate your support at Vyletel Buick GMC, and we're happy to hear that Karl provided excellent service. Thank you again!
WASHINGTON TWP, MI
Greg O|2022 Buick Envision
Confirmed Service Customer
8/1/2025
Easy check in. Happily it was not too busy and my service was performed quickly.
8/1/2025
Thank you for the great 5-star review, Greg! We're glad to hear your check-in was easy and your service was completed quickly. We appreciate your visit and hope to see you again soon at Vyletel Buick GMC!
CLINTON TWP, MI
Lyn M|2024 Buick Envision
Confirmed Service Customer
8/2/2025
always a pleasure working with you
8/3/2025
Hi Lyn, thank you for the 5-star review! We’re happy to hear it’s always a pleasure working with you. We appreciate your continued support at Vyletel Buick GMC!
SHELBY TOWNSHIP, MI
Diane F|2022 GMC Acadia
Confirmed Service Customer
8/2/2025
Tracy and Matt worked with me providing me with transportation and holding onto my new vehicle
8/3/2025
Hi Diane, thank you for the great feedback! We’re glad Tracy and Matt were able to assist you with transportation and holding your new vehicle. We look forward to serving you again at Vyletel Buick GMC!
WARREN, MI
Mirco P|2023 GMC Yukon
Confirmed Service Customer
8/5/2025
Great customer experience! Thank you !
8/5/2025
Thanks so much, Mirco! We’re thrilled to hear you had a great customer experience with us. We appreciate you choosing Vyletel Buick GMC, come see us again anytime!
LAKE ORION, MI
David M|2022 GMC 3500HD Sierra
Confirmed Service Customer
8/5/2025
Great!
8/5/2025
Thanks, David! We’re glad to hear everything was great. We appreciate you choosing Vyletel Buick GMC and hope to see you again soon!
STERLING HEIGHTS, MI
Dennis K|2025 Buick Envision
Confirmed Sales Customer
8/5/2025
touch up on door was lousy. Groulx automotive will fix.
MATTHEW MARTIN
8/5/2025
Thank you for your feedback. We're sorry to hear the touch-up didn’t meet expectations and appreciate you bringing it to our attention. If there's anything we can do to assist further, please don't hesitate to reach out.
MONROE, MI
Lisa W|2024 GMC Yukon XL 1500
Confirmed Service Customer
8/12/2025
Tracy is amazing- communication is great and follows up when she says she will and keep you in the loop. Car looks great too!
8/12/2025
Thank you for the kind words, Lisa! We're so glad to hear Tracy provided excellent communication and kept you informed throughout. Enjoy your great-looking car, and we appreciate your trust in Vyletel Buick GMC!
RAY, MI
Jim K|2014 Buick Enclave
Confirmed Service Customer
8/11/2025
Super friendly team!
8/12/2025
Thank you for the 5 stars, Jim! We're happy to hear you found the team at Vyletel Buick GMC to be super friendly. Thank you for your support!
CLINTON TOWNSHIP, MI
Therese R|2023 Buick Encore GX
Confirmed Service Customer
8/14/2025
Everyone was great!!
8/14/2025
Thank you, Therese! We're glad to hear you had a great experience with everyone on our team at Vyletel Buick GMC!
FRASER, MI
Susan F|2023 Buick Enclave
Confirmed Service Customer
8/14/2025
Maintenance was handled promptly and the car was clean when returned.
8/14/2025
Thank you for the great review, Susan! We're happy to hear your maintenance was completed promptly and that your car was returned clean. We appreciate your business at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Louie H|2026 Buick Enclave
Confirmed Sales Customer
8/15/2025
Happy with my car and highly a appraise Mr. Brian Johns. My sales againt..
BRIAN JONES
8/15/2025
Thank you for your kind words, Louie! We're thrilled to hear you’re happy with your car and that Brian Johns provided excellent service. We appreciate your support and look forward to assisting you again at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Darlene P|2014 Buick Regal
Confirmed Service Customer
8/15/2025
Good job
8/15/2025
Thanks so much, Darlene! We’re glad you had a great experience at Vyletel Buick GMC and appreciate your feedback!
SHELBY TWP., MI
Leonard H|2018 Buick Cascada
Confirmed Service Customer
8/15/2025
Courteous, prompt, professional experience, from start to finish!
8/15/2025
Thank you for your feedback, Leonard! We’re thrilled to hear your experience at Vyletel Buick GMC was courteous, prompt, and professional from start to finish. We appreciate you sharing your thoughts.
STERLING HEIGHTS, MI
Joseph R|2024 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
Great customer service. I had a bad experience with one of my recent dealership services, so I drove a little further for my first visit at your dealership. Joe provided a quick checkin with a very clear ETA of services. The check out was just as easy, couldn’t be happier with the services provided.
8/15/2025
Thank you for sharing your experience, Joseph! We’re thrilled to hear Joe provided clear communication and made both your check-in and check-out smooth. We’re glad you chose Vyletel Buick GMC and are happy you had a positive visit.
TROY, MI
Kristen K|2024 GMC Terrain
Confirmed Service Customer
8/17/2025
Quick, efficient, and quality service!
8/17/2025
Thank you for your feedback, Kristen! We’re thrilled to hear you received quick, efficient, and quality service at Vyletel Buick GMC.
CLINTON TOWNSHIP, MI
Julie C|2025 Buick Envision
Confirmed Sales Customer
8/18/2025
Karl was very helpful in selecting and purchasing our vehicle.
KARL TROST
8/18/2025
Thank you for the great feedback, Julie! We're glad to hear Karl was helpful in making your vehicle selection, and the purchase was a smooth experience. Enjoy your new vehicle from Vyletel Buick GMC, and don’t hesitate to reach out if you need anything!
MACOMB, MI
Amy B|2025 GMC Sierra 1500
Confirmed Sales Customer
8/12/2025
Matt Whitmer has been our salesman for our previous 3 vehicles and now this makes 4! He makes the whole process streamlined and convenient with our schedule. He always makes time for us and gets our family into the vehicle that best fits our ever changing needs. The dealership itself is always clean and everyone is friendly! Service department is great too!
MATTHEW WITMER
8/12/2025
Thank you so much for your continued loyalty and for taking the time to share your experience, Amy! We're thrilled to hear that Matt Whitmer has consistently provided you with exceptional service over the years. It's wonderful to know he’s made the car-buying process smooth and convenient for your family. We truly appreciate your kind words about our dealership and service department as well. We look forward to helping you again in the future at Vyletel Buick GMC!
NEW BALTIMORE, MI
Pamela K|2022 GMC Acadia
Confirmed Service Customer
8/16/2025
Making the appointment was easy and everything went very smooth, especially when I found out that I still had my third v-care for free! I truly appreciated that! The care was, as usual, smooth and quick and appreciated!
8/17/2025
Thank you for your feedback, Pamela! We’re thrilled to hear your appointment went smoothly and that you enjoyed the benefits of your third V-Care. We’re glad your visit was quick and hassle-free at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Bill F|2024 Buick Enclave
Confirmed Service Customer
8/16/2025
Friendly, professional, efficient
8/15/2025
Thank you for your feedback, Bill! We’re glad to hear our team at Vyletel Buick GMC provided friendly, professional, and efficient service.
STERLING HEIGHTS, MI
Ronald P|2026 Buick Encore GX
Confirmed Sales Customer
8/19/2025
Matt Witmer was very helpful . We thinkk he went overboard for us. We really appreciated all his help.
MATTHEW WITMER
8/19/2025
Hi Ronald, thank you for sharing your experience. We’re thrilled to hear that Matt Witmer went above and beyond to assist you and that you truly appreciated his help at Vyletel Buick GMC.
MACOMB, MI
James R|2025 Buick Envista
Confirmed Sales Customer
8/19/2025
Your willingness to work with us. Guided tour around the dealership and the vehicle.
LOUIS TALLERICO
8/19/2025
Hi James, thank you for sharing your experience. We’re glad to hear our team at Vyletel Buick GMC was willing to work with you and provided a helpful tour of the dealership and vehicle.
SHELBY TWP, MI
Scott C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/20/2025
Fast and courteous service. Evan is always great to work with.
8/20/2025
Thank you for the kind words, Scott! We're glad to hear Evan provided fast and courteous service. We'll be sure to pass along your praise to him. Looking forward to your next visit to Vyletel Buick GMC!
SHELBY TWP, MI
Sheryl S|2023 Buick Encore GX
Confirmed Service Customer
8/21/2025
Evan was quick and helpful.
8/21/2025
Thank you for the great review, Sheryl! We’re glad Evan was quick and helpful. We look forward to assisting you again at Vyletel Buick GMC!
LAKE ORION, MI
Kim O|2016 Buick Regal
Confirmed Service Customer
8/21/2025
pleasant and professional
8/21/2025
Thank you for the kind words, Kim! We're happy to hear you had a pleasant and professional experience. Looking forward to assisting you again at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Frederick W|2016 Buick Enclave
Confirmed Service Customer
8/21/2025
Service was performed in a timely manner
8/21/2025
Hi Frederick, thank you for your feedback! We’re glad to hear your service at Vyletel Buick GMC was completed in a timely manner and appreciate you sharing your experience.
STERLING HEIGHTS, MI
John B|2023 GMC Yukon XL 1500
Confirmed Service Customer
8/22/2025
Friendly service, took me early and finished early, vehicle was returned with exterior washed.
8/22/2025
Thank you for the fantastic review, John! We're glad we could get you in and out early, and that you appreciated the clean, washed vehicle. We look forward to serving you again at Vyletel Buick GMC!
TROY, MI
Gregory S|2022 Buick Encore
Confirmed Service Customer
8/22/2025
My car was serviced on time, quickly, and I was back on the road.
8/22/2025
Thank you for the great review, Gregory! We're happy to hear your car was serviced promptly and you were back on the road quickly. We appreciate your trust and look forward to helping you again at Vyletel Buick GMC!
MACOMB, MI
Marcus P|2025 GMC Sierra 1500
Confirmed Sales Customer
8/22/2025
Matt Martin did a great job
MATTHEW MARTIN
8/22/2025
Thanks for the shoutout, Marcus! We’re glad to hear Matt Martin did a great job for you. We appreciate your feedback for Vyletel Buick GMC!
MACOMB, MI
Phillip P|2021 GMC 1500 Sierra
Confirmed Service Customer
8/23/2025
We arrived early for the service appointment and were greeted and taken right in for the service. The service was done promptly and quickly.
8/25/2025
Thank you for sharing your experience, Phillip! We’re glad you were greeted promptly and that your service was completed quickly. We appreciate your feedback and look forward to serving you again at Vyletel Buick GMC!
DECKERVILLE, MI
Albert G|2020 GMC Acadia
Confirmed Service Customer
8/23/2025
took car of the issue, great.
8/25/2025
Thank you for your feedback, Albert! We’re glad we could take care of the issue for you. We appreciate your trust and look forward to assisting you again at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Michael M|2017 GMC Terrain
Confirmed Service Customer
8/25/2025
Mike Lazell was great kept me notified to exactly what was going on with my Terrain
8/25/2025
Thank you for your feedback, Michael! We’re glad Mike Lazell kept you informed throughout the service on your Terrain. We appreciate your trust and look forward to assisting you again at Yark Chevrolet!
CLINTON TOWNSHIP, MI
Adrian M|2026 GMC Sierra 1500
Confirmed Sales Customer
8/26/2025
Was a very pleasant experience, 1/2 hour in and out, definitely will reconsider this dealership again!
BRIAN JONES
8/26/2025
Thanks so much for the fantastic review, Adrian! We’re thrilled to hear your visit was quick and pleasant. We look forward to welcoming you back next time at Vyletel Buick GMC!
WASHINGTN TWP, MI
Gerald F|2023 GMC Acadia
Confirmed Service Customer
8/19/2025
I brought my car in for service and was totally satisfied. I was very impressed with service specialist Evan Nelson. He was very thorough in explaining my issue with me and helped me with their loaner vehicle, an EV, which I had never driven before. Thanks to Evan, Scott Just, and Vyletel Buick/GMC and their entire staff for taking good care of me and my vehicle.
8/19/2025
Thank you for the fantastic 5-star review, Gerald! We're delighted to hear Evan Nelson and the team at Vyletel Buick GMC provided thorough, helpful service and made your experience enjoyable—even introducing you to an EV loaner. We appreciate your kind words and look forward to serving you again!
STERLING HEIGHTS, MI
Daniel N|2023 Buick Envision
Confirmed Service Customer
8/20/2025
.
8/20/2025
Thank you for the 5 stars, Daniel! We appreciate your support at Vyletel Buick GMC!
TROY, MI
Michael W|2026 Buick Encore GX
Confirmed Sales Customer
8/22/2025
Excellent service. Skip was awesome!
LOUIS TALLERICO
8/22/2025
Thank you for the great review, Michael! We're thrilled to hear Skip provided excellent service. We appreciate your feedback for Vyletel Buick GMC!
MACOMB, MI
Christine A|2023 Buick Envision
Confirmed Service Customer
8/24/2025
Fast, accurate & friendly service
8/25/2025
Thank you for your great feedback, Christine! We’re glad you experienced fast, accurate, and friendly service. We appreciate your support at Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Patrick C|2024 Buick Enclave
Confirmed Service Customer
8/24/2025
Joe was very personable and professional, a little slow picking me up because of a phone number mixup
8/25/2025
Thank you for your feedback, Patrick! We’re glad Joe provided personable and professional service, and we appreciate your understanding regarding the pickup delay. We look forward to serving you again at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Madelyn B|2024 Buick Envision
Confirmed Service Customer
8/25/2025
Very good...polite, went smoothly, car came back serviced and clean.
8/25/2025
Thank you for your kind feedback, Madelyn! We’re glad the service was smooth, polite, and that your car came back clean and well-serviced. We appreciate your support at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Michael N|2023 GMC Acadia
Confirmed Service Customer
8/27/2025
Friendly and fast service.
8/27/2025
Hello Michael, Thank you for the feedback! It is wonderful to hear that you received fast and friendly service during your recent visit! We're so glad you had a positive experience! We truly value your business and hope to see you again soon at Vyletel Buick GMC!
WARREN, MI
Gerald M|2025 GMC Sierra 1500
Confirmed Service Customer
8/27/2025
Service was performed expeditiously and thoroughly
8/28/2025
Hi Gerald. It is great to hear everything was done quickly and to your satisfaction! We hope to welcome you back to Vyletel Buick GMC for your next vehicle service appointment.
SHELBY TOWNSHIP, MI
Paula L|2025 Buick Encore GX
Confirmed Service Customer
8/26/2025
Michael was very friendly, knowledgeable and kept me up to date while my vehicle was in service.
8/26/2025
Thank you for the 5-star review, Paula! We're glad to hear Michael provided friendly and knowledgeable service and kept you informed throughout the process. We appreciate your business and look forward to serving you again at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Dennis F|2017 GMC Acadia
Confirmed Service Customer
8/26/2025
Solid job. Under an hour.
8/26/2025
Thank you for the 5-star review, Dennis! We're glad we could get the job done quickly and efficiently. We appreciate your business at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Shelley B|2021 Buick Encore GX
Confirmed Service Customer
8/26/2025
Was in and out and everything went well. 🙂 Very happy with the service!
8/27/2025
Hello Shelley, Thank you for the feedback! It is great to hear that everything was completed quickly and thoroughly during your recent visit! We're glad you had a great service! We truly value your business and hope to see you again soon at Vyletel Buick GMC!
ROCHESTER HILLS, MI
Dominic T|2025 GMC Terrain
Confirmed Sales Customer
8/28/2025
My Sales man Domenic Torres was very knowledgeable and explained how the GMC Terrain operated very well. I was able to speak with him a few days after to ask more questions.
DOMENICO TORRES
8/28/2025
Dear valued customer, Thank you for the 5-star review! We're delighted to hear that Domenic provided knowledgeable guidance and took the time to ensure you fully understood how your GMC Terrain operates. It's great that he remained available to answer your questions even after the sale. We appreciate your feedback and look forward to assisting you again at Vyletel Buick GMC in the future!
CLINTON TOWNSHIP, MI
Paula V|2024 GMC Terrain
Confirmed Service Customer
9/3/2025
Every time I bring my vehicle into the service department of Vyletel GMC Buick I am treated as if I am their only customer. Every staff member that I deal with on my visit is very friendly and knowledgeable.
9/3/2025
Thank you for the kind words and your continued trust, Paula! We’re glad our team makes you feel valued at every visit. Looking forward to seeing you again at Vyletel Buick GMC.
CLINTON TOWNSHIP, MI
Adewale B|2022 GMC Terrain
Confirmed Service Customer
9/3/2025
Good and fast job, I don’t have to sit around before they got my car fixed.
9/3/2025
Hi Adewale. Thank you for the great feedback. We’re glad we could get you back on the road quickly without the wait. Fast, efficient service is what we aim for. See you next time at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Ronald G|2020 Buick Enclave
Confirmed Service Customer
9/3/2025
It was good
9/3/2025
Hi Ronald. Thank you for your feedback! We’re glad to hear it was a good experience and hope to see you again soon at Vyletel Buick GMC.
CLINTON TOWNSHIP, MI
Eric R|2016 Buick Verano
Confirmed Service Customer
9/3/2025
On time service completed
9/3/2025
Hi Eric, thank you for your feedback! I’m glad to hear your service was completed on time and that you had a positive experience at Vyletel Buick GMC.
STERLING HEIGHTS, MI
Allen S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/29/2025
Everything developed exactly as expected, no surprises. Very happy with our experience.
MATTHEW MARTIN
9/2/2025
Hi Allen, thank you for your review. We’re glad to hear everything went smoothly and that you’re very happy with your experience at Vyletel Buick GMC.
MEADOW LANDS, PA
Lauren D|2024 Buick Encore GX
Confirmed Service Customer
8/29/2025
Friendly staff, timely service, and clean environment.
9/2/2025
Hi Lauren, thank you for your kind words. We’re glad you had a positive experience with our team and enjoyed the service and environment at Vyletel Buick GMC.
SHELBY TOWNSHIP, MI
Kathleen S|2023 GMC Acadia
Confirmed Service Customer
8/30/2025
My sales person was great. Very thorough and oil change was completed in record time. 45 minutes!
9/2/2025
Hi Kathleen, thank you for your review. We’re thrilled to hear your salesperson provided great service and that your oil change was completed so quickly at Vyletel Buick GMC.
STERLING HTS, MI
Albert G|2020 GMC Acadia
Confirmed Service Customer
9/1/2025
found the problem and called with estimate
9/2/2025
Hello Albert, thank you for sharing your experience. We’re happy to hear our team at Vyletel Buick GMC found the issue and provided an estimate.
STERLING HEIGHTS, MI
Lisa R|2025 Buick Envision
Confirmed Sales Customer
9/2/2025
Matt explains everything in an understanding way
MATTHEW WITMER
9/2/2025
Hello Lisa, thank you for sharing your experience. We’re happy to hear Matt made everything easy to understand and provided excellent guidance at Vyletel Buick GMC.
STERLING HEIGHTS, MI
James T|2019 GMC 1500 Sierra
Confirmed Service Customer
9/3/2025
Good
9/3/2025
Thanks, James! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We hope to welcome you back to Vyletel Buick GMC for your next vehicle maintenance appointment.
STERLING HEIGHTS, MI
Gail G|2024 GMC Terrain
Confirmed Service Customer
9/3/2025
Everyone is friendly, and service was very timely
9/3/2025
Thank you so much for your kind words, Gail! We're thrilled to hear that you found our team friendly and our service timely. Providing a great experience is always our top priority, and it's wonderful to know we hit the mark. We look forward to seeing you again soon at Vyletel Buick GMC!
TROY, MI
Harrell B|2016 Chevrolet Equinox
Confirmed Service Customer
9/7/2025
My wife and I were treated royally. Our mechanical issues were addressed completely as promised.
9/7/2025
Hi Harrell, thank you for sharing your experience! We’re thrilled to hear that you and your wife felt well taken care of and that your mechanical issues were fully addressed. We appreciate your kind words and look forward to serving you again.
NEW HUDSON, MI
Christine D|2025 Buick Envista
Confirmed Sales Customer
9/8/2025
The best experience I have had at a dealership from start to finish! Brian Jones treated me with the utmost respect and courtesy from the moment I walked into the showroom until I drove my new car off the lot.
BRIAN JONES
9/8/2025
Christine, we’re thrilled to hear this was the best dealership experience you’ve had from start to finish! It’s wonderful to know Brian Jones made you feel respected and taken care of every step of the way. Thank you for choosing Vyletel Buick GMC, we hope you enjoy every mile in your new car!
VAN BUREN TWP., MI
Terry W|2025 Buick Encore GX
Confirmed Service Customer
9/7/2025
Polite fast efficent
9/7/2025
Hi Terry, thank you for the 5-star review! We’re glad to hear you received polite and efficient service. We appreciate your business at Vyletel Buick GMC.
STERLING HEIGHTS, MI
James P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/8/2025
My truck was done on a timely manner also the rep was very kind and they offer a lift home verify happy
9/9/2025
Hi James. Thank you for sharing your experience. We’re glad your truck was serviced promptly and that our team treated you with kindness. We truly appreciate your feedback and look forward to seeing you again at Vyletel Buick GMC!
LAPEER, MI
Daniel B|2026 Buick Encore GX
Confirmed Sales Customer
9/9/2025
Salesman was very helpful and answered all of our questions.
LOUIS TALLERICO
9/9/2025
Thank you for the 5-star review, Daniel. We’re glad to hear our salesman was helpful and addressed all your questions. We appreciate your feedback and look forward to seeing you again at Vyletel Buick GMC! Until then, enjoy your new vehicle.
STERLING HEIGHTS, MI
Mary G|2026 GMC Terrain
Confirmed Sales Customer
9/10/2025
Kim was great at explaining features of my new car!
KIMBERLY YOUNG
9/10/2025
Thank you for the 5-star review, Mary. We're so glad to hear that Kim helped explain the features of your new car. Enjoy your new ride, and don’t hesitate to reach out to our team at Vyletel Buick GMC if you have any questions down the road! See you again soon.
LEXINGTON, MI
Jackie N|2021 Buick Enclave
Confirmed Service Customer
9/11/2025
First I was not made aware that my oil change was never covered on my warranty. I signed for it because I was told anything under the warranty would fall off. I assumed the oil change was. I then picked up my car and not 1 hour after my check engine light came on. Im very disappointed and will never bring it here again. I'll stick to a farther drive but at jim causley.
9/11/2025
We’re concerned to hear about your experience and understand your frustration. Clear communication about warranty coverage is essential, and you should have been fully informed before any work was done. It’s also troubling that your check engine light came on so soon after service. Your feedback highlights areas we need to improve in both transparency and follow-up. We appreciate you bringing this to our attention and will be addressing it with our team to prevent situations like this in the future.
STERLING HEIGHTS, MI
Theresa F|2023 Buick Envision
Confirmed Service Customer
9/11/2025
I had a great experience at dealership.
9/11/2025
Thank you for sharing your positive experience, Theresa. We’re glad to hear you had a great visit to our dealership for your vehicle's maintenance appointment. We look forward to assisting you again at Vyletel Buick GMC in the future!
STERLING HEIGHTS, MI
Gary L|2024 Buick Envision
Confirmed Service Customer
9/11/2025
Really friendly. Oil change etc. done while I waited. Car was washed and clean. Overall great.
9/11/2025
Hi Gary, Thank you for your positive feedback. We’re glad to hear that you experienced friendly service and that your oil change was completed efficiently while you waited. It’s great to know your car was returned clean and ready to go. We appreciate your business and look forward to serving you again at Vyletel Buick GMC!
MACOMB, MI
Phil G|2023 Buick Enclave
Confirmed Service Customer
9/8/2025
Service and support was excellent
9/8/2025
Phil, thank you for sharing your feedback! We’re so glad to hear the service and support you received were excellent, and we look forward to helping you again in the future.
STERLING HEIGHTS, MI
Yvonne L|2019 GMC Canyon
Confirmed Service Customer
9/9/2025
Your service technician(Michael)was outstanding once again.He always has the customers best interest in mind.he treated me like I was in there with a brand new vehicle.
9/9/2025
Thanks so much for the kind words, Yvonne. We’re lucky to have Michael on our team. He truly goes above and beyond to treat every customer with respect. We’re glad he made your experience outstanding once again and look forward to seeing you back at Vyletel Buick GMC soon!
WARREN, MI
Gail B|2025 Buick Encore GX
Confirmed Service Customer
9/10/2025
Easy
9/10/2025
Thanks for the great feedback, Gail. We're glad to hear everything was easy, just the way it should be. We appreciate your business and hope to see you again at Vyletel Buick GMC for your next vehicle maintenance appointment!
SHELBY TOWNSHIP, MI
Jehad A|2021 Buick Encore
Confirmed Service Customer
9/10/2025
When I went there Mr Micheal lazell he he take care of me change the oil and tell me about changing a few things and I really appreciate that. That’s very kind and very nice from him and did a great job and thank you.
9/10/2025
Thank you, Jehad! We’re glad to hear that Michael Lazell provided such kind and helpful service while taking care of your vehicle. We’ll be sure to share your appreciation with him, and we’re happy you had a great experience at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Mark M|2021 GMC Acadia
Confirmed Service Customer
9/10/2025
Needed an oil change and got it done on short notice in the hour timeframe quoted. Joe in service is the most personable agent I have ever dealt with in my 10 years of having service done at Vyletel.
9/10/2025
Thank you, Mark! We’re thrilled to hear that Joe provided such personable service and that your oil change was completed promptly. We appreciate your loyalty and kind words about Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Dennis H|2021 GMC Canyon
Confirmed Service Customer
9/11/2025
Very helpful and professional
9/11/2025
Thank you for the kind words, Dennis. We’re glad to hear you found our team helpful and professional. We appreciate your feedback and look forward to serving you again at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Edward P|2023 GMC Yukon XL 1500
Confirmed Service Customer
9/12/2025
Timely, complete, friendly
9/12/2025
Thank you for your feedback, Edward! We’re glad your experience was timely, thorough, and friendly. We appreciate you choosing Vyletel Buick GMC!
SHELBY TOWNSHIP, MI
Branden D|2025 GMC Sierra 1500
Confirmed Service Customer
9/12/2025
Done very quick, and they have popcorn, lol.
9/12/2025
Thank you for your review, Branden! We’re happy your service was quick and that you enjoyed the popcorn. We look forward to seeing you again at Vyletel Buick GMC!
SHELBY TOWNSHIP, MI
Marcel V|2025 Buick Envision
Confirmed Sales Customer
9/11/2025
great
DOMENICO TORRES
9/11/2025
Thank you for your 5-star review, Marcel. We’re glad to hear you had a great experience at Vyletel Buick GMC and look forward to serving you again.
STERLING HEIGHTS, MI
Gregory L|2017 GMC Terrain
Confirmed Service Customer
9/13/2025
My advisor was fantastic at explaining the condition, repairs needed and costs. My vehicle was ready very quickly so that I really didn’t need a loaner. An excellent experience.
9/14/2025
Thank you for your feedback, Gregory! We’re glad your advisor provided clear explanations and that your vehicle was ready so quickly. We’re thrilled you had an excellent experience at Vyletel Buick GMC!
STERLING HEIGHTS, MI
David F|2021 Chevrolet Tahoe
Confirmed Service Customer
9/15/2025
Quick flawless maintenance and communication
9/15/2025
Thanks so much for the awesome feedback, David. We’re glad to hear your maintenance was quick and smooth, and that communication was on point. We look forward to helping you again at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Frederick W|2016 Buick Enclave
Confirmed Service Customer
9/15/2025
Very pleased with the service on my Enclave. My service adviser was very helpful
9/15/2025
Thank you, Frederick, for your positive feedback. We’re delighted to hear that you’re pleased with the service on your Enclave and that your service adviser was helpful. We appreciate your trust and look forward to serving you at Vyletel Buick GMC again in the future!
STERLING HEIGHTS, MI
Rana C|2014 GMC Acadia
Confirmed Service Customer
9/15/2025
This person that help me was very helpful and explained about what inspections they where going to perform on my vehicle.
9/16/2025
Hi Rana. Thank you for the great review! We're glad to hear that our team member took the time to explain everything clearly and made sure you felt informed throughout the inspection process. That’s exactly the kind of service we aim to provide. We appreciate your trust and look forward to assisting you again at Vyletel Buick GMC in the future.
WARREN, MI
Nancy T|2024 Buick Envision
Confirmed Service Customer
9/16/2025
Service advisor was professional and handled the process like a pro. Service performed quickly
9/16/2025
Thank you, Nancy, for the great review! We're glad to hear your service advisor took care of everything professionally and efficiently. It’s always our goal to make the process smooth and timely, and we’re happy to know we hit the mark. We appreciate your trust and look forward to serving you again at Vyletel Buick GMC.
TROY, MI
Larry S|2025 GMC Terrain
Confirmed Sales Customer
9/17/2025
Great salesman Carl
KARL TROST
9/17/2025
Thank you for the 5-star review, Larry. We’re glad to hear you had a great experience with Carl. He truly is a fantastic member of our team. We appreciate your feedback and hope you’re enjoying your new vehicle! See you again soon at Vyletel Buick GMC.
BLOOMFIED HILLS, MI
Dorothy W|2025 Buick Enclave
Confirmed Sales Customer
9/17/2025
Kim Young is such a pleasant and helpful young lady . She did everything possible to help us find a car that we are happy with Upon pickup she spent time to help us with all the new features
KIMBERLY YOUNG
9/17/2025
Thank you, Dorothy, for the kind words. We're so pleased to hear that Kim provided you with such a positive and helpful experience. It’s wonderful to know she went above and beyond to ensure you found the right vehicle and took the time to walk you through all the new features. We’ll be sure to share your compliments with her. Enjoy your new car, and thank you for choosing Vyletel Buick GMC! See you again soon.
CLINTON TOWNSHIP, MI
Stewart S|2019 Buick Encore
Confirmed Service Customer
9/14/2025
Service fast, friendly and good. Like the car wash too!
9/14/2025
We appreciate your review, Stewart! It’s great to hear you were happy with the quick and friendly service, and we’re glad you enjoyed the car wash at Vyletel Buick GMC.
STERLING HEIGHTS, MI
Robert C|2019 Buick Encore
Confirmed Service Customer
9/15/2025
Always Great Service!
9/15/2025
Thank you for the fantastic 5-star review, Robert. We’re thrilled to hear you consistently receive great service. We look forward to continuing to serve you at Vyletel Buick GMC!
ARMADA, MI
Salah J|2023 GMC Yukon
Confirmed Service Customer
9/15/2025
I just wanted to say how great the service was today. Joe, the service technician, did an excellent job,he had me in and out in no time. The team handled my oil change, tire rotation, and multi-point inspection quickly and professionally. Everything was clean, efficient, and the customer service was outstanding. Always a great experience here.
9/16/2025
Wow, thank you, Salah, for the fantastic review! We’re so happy to hear that Joe and our team took great care of you. It’s always our goal to provide fast, thorough service with a smile, and it sounds like everything from the oil change to the multi-point inspection went just right. We truly appreciate your continued trust and kind words. We’ll be sure to pass your shoutout along to Joe! Looking forward to seeing you again next time at Vyletel Buick GMC.
STERLING HEIGHTS, MI
David B|2014 Buick LaCrosse
Confirmed Service Customer
9/15/2025
On time and very professional
9/16/2025
Thank you for your feedback, David. We’re glad to hear your experience was timely and professional, exactly what we strive for. We appreciate your visit and look forward to serving you again in the future at Vyletel Buick GMC.
SHELBY TOWNSHIP, MI
Michael F|2023 GMC Acadia
Confirmed Service Customer
9/17/2025
Timely and professional service
9/17/2025
Thank you for the 5-star review, Michael! We're pleased to hear you received timely and professional service. We appreciate your business and look forward to assisting you again at Vyletel Buick GMC in the future.
SHELBY TOWNSHIP, MI
Samuel E|2025 Buick Envista
Confirmed Sales Customer
9/17/2025
Best salesman I worked with for cars and glad you got rid of the back room finance office. Very helpful and detailed breakdown of costs and options with vehicle
JUSTIN KOZIKOWSKI
9/17/2025
Thank you for your kind words, Saumel. We’re thrilled to hear that you had a great experience with our sales team at Byletel Buick GMC and appreciated the detailed breakdown of costs and options. We’re glad we could make the process smooth and helpful for you!
SHELBY TWP, MI
Ronald S|2023 GMC Terrain
Confirmed Service Customer
9/18/2025
Didn’t have to wait long ,just didn’t give me time to look over new ones every one was friendly and courteous thank you
9/18/2025
Thank you for sharing your experience, Ronald. We’re glad the wait time was short and that our team at Vyletel Buick GMC treated you with courtesy. We’ll work on giving more time for customers to look over new vehicles.
STERLING HEIGHTS, MI
Emily M|2025 GMC Terrain
Confirmed Sales Customer
9/24/2025
I love this dealership! So clean. Everyone is super helpful and professional
MATTHEW WITMER
9/24/2025
Thank you so much for the wonderful 5-star review, Emily! We’re thrilled to hear you love our dealership and appreciate our clean facilities and helpful, professional team. We look forward to serving you again soon at Vyletel Buick GMC. Until then, enjoy your new vehicle.
TROY, MI
Kelsey T|2021 Buick Enclave
Confirmed Service Customer
9/24/2025
Joe D in the service department was great at assisting me during my visit. I’d love to have his as my service advisor for all future visits.
9/24/2025
Hi Kelsey, Thank you for sharing your experience at Vyletel Buick GMC. We are thrilled to hear that Joe D provided such attentive and helpful service. It’s wonderful to know he made your visit smooth and enjoyable.
REDFORD, MI
Brian B|2023 GMC Sierra 1500
Confirmed Service Customer
9/24/2025
as always treated great
9/24/2025
Hi Brian, Thank you for your continued loyalty to Vyletel Buick GMC. We are thrilled to hear that you always feel well taken care of by our team. Your support means a lot to us and we look forward to seeing you again.
ROCHESTER HILLS, MI
Angelina J|2023 Buick Encore GX
Confirmed Service Customer
9/24/2025
Service at its best, always welcoming
9/24/2025
Hi Angelina, Thank you for sharing your experience with Vyletel Buick GMC. We are delighted to hear that our team continues to provide welcoming and top-quality service. Your kind words mean a lot to everyone here.
STERLING HEIGHTS, MI
Frank G|2025 GMC Yukon
Confirmed Sales Customer
9/25/2025
Easy, professional and personal.
MATTHEW MARTIN
9/25/2025
Hi Frank, thank you for your feedback! We’re glad to hear that your experience at Vyletel Buick GMC was easy, professional, and personal. It’s always our goal to make every visit smooth and enjoyable.
SHELBY TOWNSHIP, MI
Dennis K|2023 Buick Enclave
Confirmed Service Customer
9/25/2025
Satisfied
9/25/2025
Hi Dennis, thank you for your feedback! We’re glad to hear you’re satisfied with your experience at Vyletel Buick GMC. We look forward to assisting you again in the future.
CLINTON TOWNSHIP, MI
Chengyu G|2024 Buick Enclave
Confirmed Service Customer
9/25/2025
Job well done.
9/25/2025
Hi Chengyu, we appreciate you taking the time to share your experience! It’s great to know that everything was handled well, and we’re happy you were satisfied with our service at Vyletel Buick GMC.
TROY, MI
Tayon R|2023 GMC Terrain
Confirmed Service Customer
9/25/2025
There is no other place I would take my vehicles to.
9/25/2025
Hi Tayon, thank you for your kind words! We’re honored that you trust Vyletel Buick GMC with all of your vehicles and we look forward to continuing to provide you with top notch service.
CHESTERFIELD, MI
Gary S|2024 Buick Encore GX
Confirmed Service Customer
9/25/2025
Everything was fine
9/25/2025
Hi Gary, thank you for taking the time to share your experience! We’re glad to hear that everything went smoothly at Vyletel Buick GMC and we look forward to assisting you again in the future.
STERLING HEIGHTS, MI
Kenneth O|2023 GMC Acadia
Confirmed Service Customer
9/18/2025
Scott Just handled my Acadia sale with no issues... very personable! Joe Ankrom handled my oil change & tire rotation swiftly & thoroughly
9/18/2025
Thank you, Kenneth, for sharing your experience! We’re glad Scott made your Acadia sale smooth and personable, and that Joe handled your oil change and tire rotation swiftly and thoroughly. We appreciate your business and look forward to serving you again at Vyletel Buick GMC.
STERLING HEIGHTS, MI
Raymond M|2016 Buick Encore
Confirmed Service Customer
9/18/2025
Very professional.
9/18/2025
Thank you for the 5-star review, Raymond. We’re glad you found our service professional. We appreciate your support and look forward to serving you again at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Nicholas R|2019 GMC Acadia
Confirmed Service Customer
9/19/2025
Courteous and professional. All work was done efficiently and completely while I waited in the well equipped customer lounge.
9/21/2025
Thank you Nicholas for your review. We are glad to hear our team at Vyletel Buick GMC provided courteous and professional service. It’s great to know the work was completed efficiently while you were comfortable in our customer lounge.
STERLING HEIGHTS, MI
Thomas N|2024 GMC Terrain
Confirmed Service Customer
9/20/2025
Good experience
9/21/2025
Thank you Thomas for your review. We are glad to hear you had a good experience at Vyletel Buick GMC. Your 5-star rating means a lot to our team.
STERLING HEIGHTS, MI
Greg M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/24/2025
Had a great experience that's why I go there even though I have a Chevy they still treat me great.
9/24/2025
Hi Greg. Thank you for the fantastic 5-star review! We’re honored that you chose Vyletel Buick GMC, and we’re glad our team consistently provides you with great service. Your loyalty means a lot to us, and we look forward to continuing to exceed your expectations!
UTICA, MI
Anne S|2026 GMC Sierra 1500
Confirmed Sales Customer
9/24/2025
Dominic was awesome. A GMC Truck this year and a Buick last year.
DOMENICO TORRES
9/24/2025
Thank you for your continued trust and kind words, Anne. We’re glad to hear Dominic has been awesome in helping you with both your GMC truck this year and your Buick last year. We appreciate your loyalty and look forward to assisting you again in the future at Vyletel Buick GMC.
STERLING HTS, MI
Jennifer H|2025 Buick Envision
Confirmed Service Customer
9/26/2025
All of the representative were helpful, kind, and went above and beyond to help with my car's needs.
9/26/2025
Thank you, Jennifer, for the kind words! We're so glad to hear that our team went above and beyond to help with your car's needs. Providing helpful and kind service is what we strive for every day, and we truly appreciate your support. We look forward to seeing you again next time at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Timothy M|2021 GMC 1500 Sierra
Confirmed Service Customer
9/26/2025
The person who wrote me up(can’t remember his name but sits next to Evan) and Evan were both VERY professional, very helpful, and the whole transaction was very efficient. I even had to adjust my appointment time via email and that was handled really well and really timely! All in all, a great experience. I continue to speak very highly of Vyletel’s service and sales departments!
9/26/2025
Thank you so much for the wonderful feedback, Timothy. We’re thrilled to hear that both Evan and the team provided you with a professional, helpful, and efficient experience, from scheduling to service. We’ll be sure to share your kind words with everyone, especially the advisor who helped you alongside Evan. It means a lot to know you continue to speak so highly of our service and sales departments. We truly appreciate your support and look forward to seeing you again at Vyletel Buick GMC!
MACOMB, MI
Janet A|2021 GMC Acadia
Confirmed Service Customer
9/26/2025
Matt (service) was very kind and helpful.
9/26/2025
Thank you, Janet, for the kind words. We're so glad to hear that Matt was kind and helpful during your visit. We'll be sure to pass along your compliments. We look forward to seeing you again soon at Vyletel Buick GMC.
STERLING HEIGHTS, MI
Pamela S|2023 Buick Envision
Confirmed Service Customer
9/26/2025
Friendly, prompt and efficient
9/26/2025
Hi Pamela. Thank you for the 5-star review. We're glad to hear you found our team friendly, prompt, and efficient. We appreciate your support and look forward to serving you again at Vyletel Buick GMC.
TROY, MI
Gregory S|2019 Chevrolet Trax
Confirmed Service Customer
9/26/2025
My car was taken in early and was returned quickly.
9/26/2025
Thank you for the 5-star review, Gregory. We’re glad we could get your car in early and back to you quickly. We know your time is valuable, and we’re always happy to provide efficient, reliable service. See you next time at Vyletel Buick GMC!
MACOMB, MI
John S|2015 Buick Enclave
Confirmed Service Customer
9/28/2025
Consistently excellent…
9/28/2025
Hi John, Thank you for your feedback! We’re glad to hear that Vyletel Buick GMC consistently meets your expectations. Your kind words mean a lot to our team.
UTICA, MI
Daniel T|2024 GMC Terrain
Confirmed Service Customer
9/28/2025
Great friendly service and a poor service for handicapped vehicle access okay going into building but terrible coming out the angle is a poor design coming out in spite of all the great help from your employer
9/28/2025
Hi Daniel, Thank you for sharing your feedback. We’re glad to hear our team at Vyletel Buick GMC provided friendly and helpful service. We also appreciate your comments about the handicapped vehicle access and will share them with management to see how we can improve the design for a safer experience.
STERLING HEIGHTS, MI
Peggy D|2024 Buick Envista
Confirmed Service Customer
9/28/2025
Was greeted as soon as I got out 9f my car. Service agent was very friendly and the process was quick.
9/28/2025
Hi Peggy, Thank you for sharing your experience! We’re glad our team at Vyletel Buick GMC greeted you promptly and provided friendly, efficient service. It’s great to hear your visit was quick and smooth.
SHELBY TWP, MI
Andrew K|2025 Buick Envista
Confirmed Sales Customer
9/29/2025
The salesman was very professional and thorough with the entire transaction. Had a great experience.
SCOTT JUST
9/29/2025
Hi Andrew, thank you for sharing your experience! We’re thrilled to hear that our team at Vyletel Buick GMC provided professional and thorough service throughout your purchase. We appreciate your business and kind words.
SAINT CLAIR SHORES, MI
Margaret G|2015 Buick Verano
Confirmed Service Customer
10/1/2025
Took my car in at my appointed time, was friendly greeted, written up, taken home. Picked me up when car was finished. Had my oil changed and a deluxe clean up - car looked great.
10/1/2025
Thank you for the wonderful review, Margaret. We’re glad to hear everything went smoothly, from your on-time appointment and warm welcome to the convenient drop-off and pick-up service. It’s great to know you were happy with the oil change and deluxe clean-up. We love sending vehicles home looking their best! We truly appreciate your business and look forward to serving you again at Vyletel Buick GMC.
STERLING HEIGHTS, MI
Mary K|2026 Buick Encore GX
Confirmed Sales Customer
9/26/2025
Great team
DOMENICO TORRES
9/26/2025
Thanks a ton, Mary! We think our team is pretty great, too, but it’s even better when we get to help awesome customers like you! We hope to see you again soon at Vyletel Buick GMC.
EASTPOINTE, MI
Janet C|2019 GMC Terrain
Confirmed Service Customer
9/26/2025
I just got regular maintenance, but it was really fast.And friendly
9/26/2025
Thank you for the 5-star review, Janet. We're glad your maintenance visit was quick and that you experienced the friendly service we strive for. We appreciate your support and look forward to seeing you next time at Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Mary W|2020 GMC Canyon
Confirmed Service Customer
9/29/2025
Scheduling appointment was easy and was informed along the way when my truck would be ready
9/29/2025
Hi Mary, thank you for sharing your experience! We’re glad to hear that scheduling your appointment at Vyletel Buick GMC was easy and that you felt informed throughout the process. We appreciate your feedback and look forward to serving you again.
STERLING HEIGHTS, MI
Dane L|2026 GMC Yukon
Confirmed Sales Customer
9/29/2025
The experience was extremely easy and convenient. Salesman and dealership went above and beyond to make the changes I requested happen. Salesman continued to follow up until everything was set.
LOUIS TALLERICO
9/29/2025
Hi Dane, thank you for sharing your experience! We’re thrilled to hear that our team at Vyletel Buick GMC made the process easy and convenient for you. It’s great to know our staff went above and beyond to accommodate your requests and followed up to ensure everything was taken care of.
GROSSE POINTE PARK, MI
David H|2024 GMC Terrain
Confirmed Service Customer
10/1/2025
Very positive experience with body shop personnel. Kept us informed throughout the entire repair process. Would highly recommend.
10/1/2025
Thank you, David, for the wonderful 5-star review. We’re glad to hear our body shop team kept you informed and made your experience a positive one. Your recommendation means a lot to us, and we look forward to assisting you again in the future at Vyletel Buick GMC!
BIRMINGHAM, MI
Martha H|2023 Buick Encore GX
Confirmed Service Customer
10/6/2025
Staff member who signed me in for regular oil change was either having a bad day Or just an irritable person I asked to check a slow leak in a tire He Snapped back $29.95 “If”it’s able to be patched I told him never mind .. Just totally irritated that I was even there Now I will take my car to a tire dealership near me Notice that I will Never come back to this service department again No one needs to be treated like this
10/8/2025
Thank you for bringing this to our attention. We understand how important it is to be treated with courtesy and respect during your visit. Your experience has been shared with our service management team to ensure this behavior is addressed and that all customers receive the professional and welcoming service they deserve.
RICHMOND, MI
Millicent H|2024 Buick Envista
Confirmed Service Customer
10/6/2025
The service person informed me of the services that I needed in addition to my oil change.
10/6/2025
Thank you, Millicent, for the great review! We're glad to hear our service team kept you informed about your vehicle's needs during your visit. Providing clear, helpful communication is a top priority for us, and we appreciate your trust. We look forward to serving you again in the future at Vyletel Buick GMC!
PONTIAC, MI
Patrick M|2017 Buick Envision
Confirmed Service Customer
10/3/2025
The actual service on my car was great. However, the communication that my car was finished was disappointing. I sat for an oil change for 2 hours. The car was completed earlier and the paperwork was delivered to the desk, but she failed to inform me that it was done. She indicated that she called out my name; but that is false. Considering I was the only one left in the waiting area, you would think she would have come up to me and ask what I was waiting for.
10/7/2025
Thank you for your feedback. We’re glad to know the service on your vehicle met expectations, but we understand your frustration with the communication delay. You’re absolutely right, better attention and follow-up should have been provided, especially when you were the last customer waiting. Your comments will be shared with our service team to ensure improved communication and attentiveness moving forward.
STERLING HEIGHTS, MI
Timothy T|2021 Buick Encore
Confirmed Service Customer
10/7/2025
I was greeted courteously. Even though I arrived early, I was accommodated and out of there in 45 minutes for an oil change.
10/7/2025
Thank you for the wonderful review, Timothy! We’re glad to hear you were greeted courteously and that we could accommodate your early arrival. Providing quick and efficient service is important to us, and we’re happy we could get you back on the road promptly. We appreciate your business and look forward to serving you again at Vyletel Buick GMC!
WATERFORD, MI
Tameka C|2025 Buick Envista
Confirmed Sales Customer
10/7/2025
Great last minute on a Saturday delivery… Hands down best sell ever. Brain Jones ⭐️⭐️⭐️⭐️⭐️
BRIAN JONES
10/7/2025
Hi Tameka, thank you for sharing your experience. We’re thrilled Brain could make your last-minute Saturday delivery smooth and enjoyable. It’s wonderful to hear it was your best purchase ever at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Michael V|2024 Buick Enclave
Confirmed Service Customer
10/8/2025
Top notch. Great job
10/8/2025
Thank you for the fantastic feedback, Michael. We’re thrilled to hear you had a top-notch experience. We appreciate your support and look forward to serving you again at Vyletel Buick GMC!
WASHINGTON TWP, MI
Christopher L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Great service
10/8/2025
Thank you for your positive feedback, Christopher. We’re glad you had a great service experience and look forward to assisting you again next time at Vyletel Buick GMC.
MACOMB, MI
Fahmi S|2020 GMC Terrain
Confirmed Service Customer
10/8/2025
Good.
10/8/2025
Hi Fahmi. Thank you for your feedback! We’re glad you had a good experience and look forward to serving you again at Vyletel Buick GMC.
MACOMB, MI
Randall K|2023 Buick Enclave
Confirmed Service Customer
10/9/2025
Excellent
10/9/2025
Thank you for your excellent rating, Randall! We’re happy to know you had a great experience and look forward to serving you again at Vyletel Buick GMC.
GROSSE POINTE SHORES, MI
Lillian K|2020 Buick Encore GX
Confirmed Service Customer
10/7/2025
Courtesy ride made it possible
10/7/2025
Hi Lillian, thank you for sharing your experience. We’re glad the courtesy ride made everything easier for you. We appreciate you trusting Vyletel Buick GMC and look forward to serving you again!
TROY, MI
Mark R|2017 Buick Verano
Confirmed Service Customer
10/8/2025
Keep up the great work and service.
10/8/2025
Thank you, Mark, for your encouraging words! We’re committed to maintaining the high level of service you expect, and we appreciate your support. We look forward to continuing to serve you in the future at Vyletel Buick GMC!
MADISON HEIGHTS, MI
Richard D|2014 Buick LaCrosse
Confirmed Service Customer
10/8/2025
Excellent service experience as handled by Evan Nelson. Service completed in a timely manner and finished at expected time time the following day.
10/8/2025
Thank you, Richard, for sharing your excellent experience! We’re delighted to hear that Evan provided timely and efficient service, meeting your expectations perfectly. We appreciate your feedback and look forward to serving you again soon at Vyletel Buick GMC!
SHELBY TWP, MI
Ken R|2020 Buick Enclave
Confirmed Service Customer
10/8/2025
Michael L was great from the beginning. Keeping me up to date on everything being done
10/8/2025
Thanks so much, Ken, for the shoutout! We’re happy to hear Michael kept you informed every step of the way during your recent service visit. We’ll be sure to pass along your kind words. Looking forward to helping you again in the future at Vyletel Buick GMC!
MACOMB, MI
Bradley E|2026 Buick Encore GX
Confirmed Sales Customer
10/8/2025
Great and friendly staff, not too pushy when I was still looking around. And eager to help once I was ready
MATTHEW WITMER
10/8/2025
Thank you so much, Bradley, for your kind words! We’re glad our team made you feel comfortable while you explored your options and were ready to help when you needed it. We look forward to assisting you again at Vyletel Buick GMC anytime!
CLINTON TOWNSHIP, MI
Richard K|2015 GMC Terrain
Confirmed Service Customer
10/9/2025
Was greeted promptly and given estimate on services and offered transportation if not waiting. Only down side, every time I try to make appoints online, I am told they don’t check those. So, I called for appointment
10/9/2025
Hi Richard. Thank you for your feedback and for highlighting the prompt service and clear communication you experienced. We appreciate you sharing your thoughts about the online appointment process, and we’re continuously working to improve how we manage and coordinate appointments to better serve you. We look forward to assisting you again soon at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Robert D|2019 Chevrolet Colorado
Confirmed Service Customer
10/9/2025
Came in for oil change service desk was nice changed oil left and had to come back as check engine light was on and had to be reset. Got home noticed oil on frame by drivers wheel well frame so had to clean up and check for leaks. Was disappointed highly
10/9/2025
Thank you for reaching out to Vyletel Buick GMC, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.
ARMADA, MI
Charles M|2025 Buick Envision
Confirmed Service Customer
10/9/2025
Very nice and professional
10/9/2025
Hi Charles. Thanks so much for the kind words! We're glad you had a great experience with our team. Looking forward to helping you again soon at Vyletel Buick GMC!
STERLING HEIGHTS, MI
William H|2026 Buick Enclave
Confirmed Sales Customer
10/9/2025
Got new lease vehicle with no hassle and car we wanted. Spent any time we needed to explain features. Very helpful
SCOTT JUST
10/9/2025
Thank you for your positive feedback, William! We’re pleased to hear that your leasing experience was smooth and that you received the vehicle you wanted. Taking the time to thoroughly explain features is important to us, and we’re glad you found our team helpful. We look forward to assisting you again in the future at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Douglas K|2023 GMC Terrain
Confirmed Service Customer
10/10/2025
I’m very happy with my experience. The service rep was knowledgeable and courteous.
10/10/2025
Hi Douglas. Thank you for the wonderful 5-star review! We're glad to hear that our service representative provided knowledgeable and courteous assistance. Your satisfaction means a lot to us, and we look forward to serving you again at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Stephen S|2024 GMC Acadia
Confirmed Service Customer
10/10/2025
Potential reasons for non-functional rear tail lamp were shared by service rep prior to starring diagnosis and repair. Needed replacement lamp was in stock and installed. Total wait time was a little less than 1.5 hours. Very satisfied with this repair.
10/11/2025
Hi Stephen! We’re glad to hear our service team at Vyletel Buick GMC clearly explained the issue and got your tail lamp replaced quickly. It’s great to know you’re very satisfied with the repair. Thank you for sharing your experience!
TROY, MI
Thomas M|2025 Buick Envision
Confirmed Service Customer
10/13/2025
Quick service on my car.
10/16/2025
Thanks for the great review, Thomas! We’re glad we could get your car serviced quickly and efficiently. Looking forward to helping you again soon at Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Donald P|2018 GMC Yukon XL
Confirmed Service Customer
10/14/2025
Awesome
10/14/2025
Thanks so much for the awesome review, Donald! We’re happy you had a great experience and hope to see you again for your next service appointment at Vyletel Buick GMC!
TROY, MI
Edward P|2020 GMC Acadia
Confirmed Service Customer
10/14/2025
No problems. Good service.
10/14/2025
Thank you for your positive feedback, Edward! We’re glad to hear you had good service with no problems. We appreciate your support and look forward to serving you again at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Jasmine W|2015 Buick Verano
Confirmed Service Customer
10/14/2025
Mike kept in touch with me about the work that need done and what it would cost me.
10/14/2025
Hi Jasmine! Thank you for taking the time to share your experience. We’re glad our team could make your visit positive and enjoyable. We truly appreciate you choosing Vyletel Buick GMC and look forward to serving you again!
DETROIT, MI
Louis G|2026 GMC HUMMER EV SUV
Confirmed Sales Customer
10/9/2025
Justin takes car sales to the next level. Hones, trustworthy and just a great gutly. Thank you!
JUSTIN KOZIKOWSKI
10/10/2025
Thank you so much for the amazing review, Louis! We're thrilled to hear that Justin made such a strong impression. He truly goes above and beyond to make the car-buying experience smooth and enjoyable. We'll be sure to pass along your kind words to him. Thank you again for your trust and support. We're grateful to have had the opportunity to work with you! See you next time at Vyletel Buick GMC. Until then, enjoy your new vehicle.
CHESTERFIELD, MI
Tammi B|2023 GMC Terrain
Confirmed Service Customer
10/9/2025
Fast, friendly and professional. Price is reasonable and facility was clean. Satisfied with service overall.
10/10/2025
Hi Tammi. Thank you so much for the 5-star review! We're glad to hear you found our service fast, friendly, and professional, and that you were happy with the price and cleanliness of the facility. It means a lot to know you were satisfied overall. We truly appreciate your support and hope to see you again soon at Vyletel Buick GMC!
MACOMB, MI
Linda V|2020 Buick Encore
Confirmed Service Customer
10/10/2025
I was in & out in under an hour. My time is valuable to me, so I appreciate fast service.
10/10/2025
Thanks so much, Linda, for the great review! We totally get that your time is valuable, so we’re glad we could get you in and out quickly. Looking forward to helping you again soon at Vyletel Buick GMC!
SHELBY TOWNSHIP, MI
Lori W|2020 GMC Terrain
Confirmed Service Customer
10/10/2025
Fast service, good price with coupon
10/10/2025
Thank you for the 5-star review, Lori! We're glad you experienced fast service and were able to take advantage of a great price with the coupon. We appreciate your business and look forward to serving you again at Vyletel Buick GMC!
MACOMB, MI
Paul X|2020 GMC Terrain
Confirmed Service Customer
10/13/2025
Everything runs smooth there and I love it. Greeted politely, our vehicle is ready when they say it will be and a through explanation of what was done.
10/13/2025
Thank you so much, Paul, for your fantastic review! We’re delighted to hear that everything runs smoothly, from the polite greetings to having your vehicle ready on time. Providing thorough explanations is important to us, and we’re glad it made a difference in your experience. We truly appreciate your feedback and look forward to serving you again at Vyletel Buick GMC!
CHESTERFIELD, MI
Susan H|2025 Buick Encore GX
Confirmed Service Customer
10/13/2025
Friendly, accommodating, knowledgeable
10/13/2025
Hi Susan! Thank you for your kind words. We’re glad our team was friendly, accommodating, and knowledgeable throughout your visit. We truly appreciate you choosing Vyletel Buick GMC and look forward to seeing you again!
NEW BALTIMORE, MI
David R|2024 Buick Envista
Confirmed Service Customer
10/14/2025
Great Service and efficient. Thank you.
10/14/2025
Thank you, David, for the 5-star review! We’re glad to hear you received great and efficient service. We appreciate your feedback and look forward to assisting you again at Vyletel Buick GMC!
WASHINGTON, MI
Jerry R|2022 GMC 1500 Sierra
Confirmed Service Customer
10/15/2025
The service department is always consistent and provides excellent work.
10/15/2025
Hi Jerry. Thank you for your continued trust and kind words! We’re proud to consistently deliver excellent service and work for our customers. We look forward to keeping your vehicle running smoothly for years to come at Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Jennifer G|2025 Buick Envision
Confirmed Sales Customer
10/15/2025
Always receive excellent service
LOUIS TALLERICO
10/15/2025
Hi Jennifer! Thank you for your kind words and 5-star rating. We’re thrilled to hear you consistently receive excellent service at Vyletel Buick GMC. We truly appreciate your loyalty and support!
SHELBY TOWNSHIP, MI
Margaret S|2023 GMC Acadia
Confirmed Service Customer
10/15/2025
Always prompt and friendly
10/15/2025
Hi Margaret! Thank you for your kind words. We’re thrilled to hear our team at Vyletel Buick GMC is always prompt and friendly. We truly appreciate your loyalty and feedback!
SAINT CLAIR SHORES, MI
James P|2021 Buick Encore
Confirmed Service Customer
10/15/2025
They did what they said they would in the time they said they would do it in.
10/15/2025
Hi James! We’re glad to hear that Vyletel Buick GMC was able to meet your expectations and complete everything on schedule. Thank you for taking the time to share your experience!
STERLING HEIGHTS, MI
Michele D|2022 Buick Enclave
Confirmed Service Customer
10/16/2025
Team member was very friendly and attentive and had great communication as to the time frame that the service would be completed by.
10/16/2025
Thanks so much, Michele, for the awesome review! We’re thrilled to hear our team member kept you in the loop and made you feel well taken care of. Clear communication and friendly service are what we aim for every time. Can’t wait to help you again soon at Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Darlene P|2014 Buick Regal
Confirmed Service Customer
10/16/2025
Michael is always courteous and does his best to accommodate my health limitations. Hard to find those qualities anymore. Always does a great job
10/16/2025
Thank you, Darlene, for the thoughtful review. We're so pleased to hear that Michael continues to provide the care and consideration you deserve. His dedication to accommodating our customers' individual needs is a true reflection of the service we strive for. We sincerely appreciate your kind words and continued trust in our team at Vyletel Buick GMC! See you again next time.
SHELBY TWP., MI
Elizabeth E|2026 Buick Enclave
Confirmed Sales Customer
10/17/2025
This was our first experience with Matthew Witmer. He did an outstanding job of showing us all of the features of our new Buick Enclave. While he was showing us the vehicle, he noticed some dirt on the back of the vehicle. He went out of his way to clean it off so that our new car could be perfect. He has a warm, inviting personality and we quickly agreed that we will call on our friend, Matthew when it is time for our next vehicle. Outstanding!!!
MATTHEW WITMER
10/17/2025
Hi Elizabeth. Thank you so much for sharing your wonderful experience with Matthew! It’s fantastic to hear how he went above and beyond not just in showcasing your new Buick Enclave’s features, but also taking that extra step to make sure your car was spotless and perfect. Matthew’s warm and inviting nature truly shines through, and we’re honored to have earned your trust as a friend for all your future vehicle needs. Looking forward to seeing you again soon at Vyletel Buick GMC. Until then, enjoy every moment with your new Buick!
STERLING HEIGHTS, MI
Carol G|2020 Buick Envision
Confirmed Service Customer
10/15/2025
Everyone in Service was excellent. The cashier gal with the black glasses was so RUDE and short with everyone. Especially an older fragile gentleman who had a hard time walking. She said to him “is your name Carol, then just go sit down and I’ll call you”. I walked up and just told him to stay right here I have enough room to cash out. I was sitting right next to the door and heard a noise so I looked over and she turned and said”do you need something”. I said No . So she come back with then why are you watching me. She was not nice to anyone that approached that window.
10/16/2025
Thank you for reaching out to Vyletel Buick GMC, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.
SHELBY TWP., MI
John M|2020 GMC Acadia
Confirmed Service Customer
10/15/2025
every thing on time
10/15/2025
Hi John. Thanks for the great review! We're happy to hear everything was right on time. That’s what we strive for! Looking forward to your next visit to Vyletel Buick GMC.
WARREN, MI
Jonathan S|2025 GMC Terrain
Confirmed Service Customer
10/15/2025
Good service from Evan and Mike and mechanic who fixed my tire.
10/15/2025
Thank you for your positive feedback, Jonathan! We’re pleased to hear that Evan, Mike, and our mechanic provided you with good service. We appreciate your support and look forward to serving you again at Vyletel Buick GMC.
SAINT CLAIR SHORES, MI
Patrick F|2015 GMC Canyon
Confirmed Service Customer
10/15/2025
Great
10/15/2025
Hi Patrick. Thank you for the 5-star rating. We're so glad to hear that your most recent service appointment went well. We hope you will continue to choose Vyletel Buick GMC for any future automotive needs!
STERLING HEIGHTS, MI
Gary T|2023 Buick Enclave
Confirmed Service Customer
10/16/2025
They were very curteous and finished my service faster than promised.
10/16/2025
Thank you so much for the 5 stars, Gary! We're happy to hear you had a great experience and that our team was able to complete your service ahead of schedule. We appreciate your kind words and hope to see you again soon at Vyletel Buick GMC!
SHELBY TOWNSHIP, MI
Chris W|2020 Chevrolet Traverse
Confirmed Service Customer
10/17/2025
Easy peasy
10/17/2025
Easy peasy, indeed, Chris! We’re so happy to hear everything went smoothly for you. Thanks for the 5 stars. Looking forward to making your next experience at Vyletel Buick GMC just as effortless!
STERLING HTS, MI
Leroy L|2024 GMC Acadia
Confirmed Service Customer
10/19/2025
Excellent service team all working together.
10/19/2025
Hi Leroy, thank you for your feedback. We’re glad to hear that our service team at Vyletel Buick GMC worked so well together to provide excellent service. Your kind words are greatly appreciated.
TROY, MI
Felicia W|2018 Buick Envision
Confirmed Service Customer
10/20/2025
I usually have an awesome experience, but I literally had to come back three times for a tire sensor and when I requested a new tire sensor, they reset it and said if it happens again to come back so I ended up having another issue and having to come all the way back and it is pretty hard when you work full-time to make all these trips back-and-forth to the dealership I think when a customer just bought the part in the part went bad and they requesting a new part to save them on time And trips that they should just change out the parts instead of just reset setting it usually they’re awesome, but this time was a little disappointed!
10/30/2025
Thank you for taking the time to explain your experience, Felicia. We value your loyalty and understand your disappointment regarding the repeated visits for the tire sensor issue. Your feedback will help us improve our process and provide faster, more convenient solutions for returning customers.
CLINTON TOWNSHIP, MI
Thomas E|2025 Buick Encore GX
Confirmed Service Customer
10/17/2025
Everyone was very nice and helpful. They explained everything very well. The service was very quick.
10/19/2025
Hi Thomas, thank you for sharing your experience. We’re glad to hear that everyone at Vyletel Buick GMC was nice, helpful, and took the time to explain everything. It’s great to know your service was completed quickly as well!
CLINTON TOWNSHIP, MI
Kristen N|2026 GMC Yukon
Confirmed Sales Customer
10/18/2025
From the moment I walked in, I was greeted and helped right away — no waiting around, just friendly and professional service. I was shown multiple options for the vehicles I was considering, which really made me feel like they cared about finding the right fit for me. I had the pleasure of working with Matt W, and I can’t say enough good things about him. He was kind, patient, and incredibly helpful throughout the entire process. Matt took the time to answer all my questions, made sure I understood every step, and most importantly, worked out a deal that I honestly never thought would be possible.
MATTHEW WITMER
10/19/2025
Hi Kristen, thank you for sharing your experience. We’re so glad to hear that Matt W and the team at Vyletel Buick GMC made you feel welcomed and supported from the moment you walked in. It’s wonderful to know that Matt’s patience, kindness, and attention to detail helped you find the perfect vehicle and a deal that exceeded your expectations. Your feedback truly means a lot to all of us!
WARREN, MI
Cheryl M|2023 Buick Envision
Confirmed Service Customer
10/20/2025
Everything went as expected.
10/20/2025
Thank you for the great review, Cheryl. We're glad to hear everything went as expected. That's exactly the level of consistency and reliability we strive to deliver at Vyletel Buick GMC. If there's ever anything more we can do for you, we're always here to help. Thank you again for trusting us with your vehicle. See you next time!
ROCHESTER HILLS, MI
Micheal L|2021 GMC 1500 Sierra
Confirmed Service Customer
10/20/2025
I was in and out in no time. Great service!
10/20/2025
Hi Michael. We’re glad to hear you experienced prompt and efficient service. Efficiency is a priority for us! Thank you for your positive feedback, and we look forward to assisting you again whenever you need us at Vyletel Buick GMC.
MACOMB TOWNSHIP, MI
Rose S|2021 Buick Encore GX
Confirmed Service Customer
10/22/2025
Service was timely and professional
10/22/2025
Hi Rose. Thank you for your feedback! We’re pleased to hear that you experienced timely and professional service. Providing efficient and quality care is our top priority, and we appreciate your trust in our team at Vyletel Buick GMC. We look forward to serving you again.
CLINTON TOWNSHIP, MI
Sherry M|2024 GMC Terrain
Confirmed Service Customer
10/22/2025
Very accommodating. Service went smoothly and quick.
10/22/2025
Thanks for the great feedback, Sherry! We’re glad to hear our team was accommodating and that your service was quick and smooth. We look forward to making your next visit with our team at Vyletel Buick GMC just as seamless!
MADISON HEIGHTS, MI
Nancy G|2022 Buick Envision
Confirmed Service Customer
10/21/2025
Promptly checked in at my appt. Time. Service was completed as scheduled. Always nice to have a quick chat with our salesman Karl while there.
10/21/2025
Hi Nancy, Thank you for the great review! We're happy to hear your appointment ran right on schedule and that everything was completed as promised. That’s exactly the experience we strive for at Vyletel Buick GMC. We love that you take a moment to catch up with Karl while you’re here. He truly enjoys staying connected with his customers. We appreciate your continued trust in our team and look forward to seeing you next time!
TROY, MI
Sharon O|2022 Buick Envision
Confirmed Service Customer
10/21/2025
Joe in the service dept was exceptionally helpful with my lost key situation Helped me through the process and saw it through the to very end for me He was reassuring and very personable He even came into the waiting area to make sure if I had any further questions
10/21/2025
Thank you for sharing your experience, Sharon! We’re thrilled to hear that Joe went above and beyond to assist you with your lost key situation. His dedication to guiding you through every step and making sure you feel supported truly reflects the level of care we strive to provide at Vyletel Buick GMC. We’ll be sure to pass along your kind words. Joe will be delighted to know he made such a positive impact. We appreciate your trust and look forward to serving you again!
STERLING HEIGHTS, MI
Susan T|2024 GMC Terrain
Confirmed Service Customer
10/22/2025
Service was timely and great again
10/22/2025
Thank you for the 5-star review, Susan! We're happy to hear your service was timely and met your expectations once again at Vyletel Buick GMC. Consistency and quality are what we strive for, and it’s great to know we delivered both during your visit.
CHESTERFIELD, MI
Jason H|2024 Buick Encore GX
Confirmed Service Customer
10/22/2025
Both sales and service are excellent. I’ve had nothing but positive experiences since I switched to Vyletel.
10/22/2025
Thank you for the wonderful 5-star review, Jason! We're glad to hear that both our sales and service teams have consistently provided you with positive experiences since switching to Vyletel. Your continued trust and loyalty mean a lot to us, and we truly appreciate your support and look forward to serving you again!
BERKLEY, MI
Brian B|2026 GMC Terrain
Confirmed Sales Customer
10/23/2025
Scott just is a fantastic salesman goes above and beyond for me all the time
SCOTT JUST
10/23/2025
Thank you for sharing your experience, Brian! We’re happy Scott continues to exceed your expectations with his exceptional service at Vyletel Buick GMC.
NEW BALTIMORE, MI
John S|2015 Buick Enclave
Confirmed Service Customer
10/23/2025
Excellent service department, friendly, courteous and professional.
10/23/2025
Thank you for sharing your experience, John! We’re happy our service department made your visit pleasant and efficient at Vyletel Buick GMC.
UTICA, MI
Jessica D|2026 GMC Terrain
Confirmed Sales Customer
10/23/2025
Informative. Helpful. I have not ever had a bad experience while dealing with Vyletel.
LOUIS TALLERICO
10/23/2025
Hi Jessica. Thank you so much for the wonderful review! We’re so glad to hear that every experience you’ve had with us at Vyletel Buick GMC has been positive. Our team truly appreciates your continued trust and support. It means a lot to us! We look forward to serving you again soon.
CLINTON TOWNSHIP, MI
Lisa D|2017 GMC Terrain
Confirmed Service Customer
10/22/2025
good
10/22/2025
Thanks for the five stars, Lisa. We'll be here at Vyletel Buick GMC to keep your vehicle in tip-top shape and on the road for miles to come!
MACOMB, MI
Lisa D|2021 GMC Terrain
Confirmed Service Customer
10/23/2025
Very friendly staff. Joe assisted me with tire selection and my next appointment.
10/23/2025
Thank you for sharing your experience, Lisa! We’re happy Joe and our staff made everything friendly and efficient during your visit to Vyletel Buick GMC.
WASHINGTON, MI
Reji K|2005 GMC Envoy
Confirmed Service Customer
10/24/2025
Quick drop off and next day gave me a callback of the issue.
10/24/2025
We appreciate your feedback, Reji! It’s great to hear our team provided prompt communication and handled your service smoothly at Vyletel Buick GMC.
MACOMB, MI
Daniel S|2018 GMC Yukon XL
Confirmed Service Customer
10/24/2025
I have taken my vehicle for the last time to Vyletel. I have had tire leak issues and bad stem valve sensors continuously with zero satisfaction. I am lucky if the oil change goes well. From a vehicle stand point the transmission had to be replaced with less than 100k miles, and now I need to be aware of some oil on the rear main seal, ( i'm sure that is NOT caused by the install of a new trans.) on top of that it is a drop the vehicle off and wait min 10day for an evaluation,
10/30/2025
Thank you for sharing your feedback, Daniel. We take your concerns seriously and will review this situation with our service team to better understand the ongoing issues and your recent experience. Please reach out so we can discuss your vehicle’s history and work toward a resolution.
CLINTON TOWNSHIP, MI
Jennifer A|2025 Buick Envision
Confirmed Sales Customer
10/24/2025
Salesperson was amazing
KARL TROST
10/24/2025
Thank you for the 5 stars, Jennifer! We're happy to hear your salesperson was amazing. We appreciate you choosing Vyletel Buick GMC!
MACOMB, MI
Mary E|2022 GMC Terrain
Confirmed Service Customer
10/24/2025
I have been having my car serviced in your service department ever since I bought my first terrain there you have a pleasant waiting room, clean service department, and courteous employees
10/24/2025
Hi Mary, thank you for sharing your experience! We’re so happy to hear that you have felt well taken care of from the very first Terrain you purchased. It means a lot to know you appreciate our waiting area, clean service department, and courteous team. We look forward to continuing to provide you with great service for years to come.
MACOMB, MI
Janet A|2021 GMC Acadia
Confirmed Service Customer
10/25/2025
Evan was very informative about what may be needed to fix car.
10/25/2025
Hi Janet, thank you for sharing your experience! We’re glad to hear that Evan took the time to explain what might be needed to get your car back in top shape. It’s great to know his guidance made the process easier for you at Vyletel Buick GMC.
STERLING HEIGHTS, MI
Michael E|2026 GMC Terrain
Confirmed Sales Customer
10/27/2025
Matt Wittmer was very helpful in assisting us on questions we had on vehicle options. We picked up the new vehicle we decided on and Matt walk through the functions and set up phones and other settings. H made sure we knew how to get from the home screen to make changes if needed. Matt also noticed the Air was low in 2 of the tires and took the vehicle into service to have the Air pressure set on all 4 tires to the correct level.
MATTHEW WITMER
10/27/2025
Thank you, Michael, for sharing your experience! We’re thrilled to hear that Matt made your vehicle purchase smooth and informative, walking you through all the features and ensuring everything was set up just right. Going the extra mile to check your tire pressure is exactly the kind of attentive service we love providing at Vyletel Buick GMC. Enjoy your new vehicle, and we’re here anytime you need a hand or a tire check!
STERLING HEIGHTS, MI
Joan A|2023 GMC Acadia
Confirmed Service Customer
10/23/2025
Asked advisor how do I redeem bonus points on GM CC. He said will do all paperwork now on his computer before I see casher. Best comment I’ve heard in a long time…… I was amazed how knowledgeable advisor was about applying bonus points to pay for services on my vehicle. Today I was getting oil change & tire rotation. Final bill $3, for taxes. Pretty neat, makes all future oil changes inexpensive.
10/23/2025
Hi Joan, thank you so much for sharing your experience! We’re thrilled to hear that our advisor was able to make using your GM bonus points easy and straightforward. It’s great that your oil change and tire rotation went smoothly and that you walked away with such a low final bill. We really appreciate you choosing Vyletel Buick GMC and look forward to helping you with your future service visits!
STERLING HEIGHTS, MI
Mary H|2019 GMC Terrain
Confirmed Service Customer
10/24/2025
The service advisor was very courteous and knowledgeable.
10/24/2025
Thank you for sharing your experience, Mary! We’re happy our team delivered professional and helpful service at Vyletel Buick GMC.
MACOMB, MI
Caroline R|2026 Buick Encore GX
Confirmed Sales Customer
10/24/2025
Another positive experience!
LOUIS TALLERICO
10/24/2025
Thank you for the 5-star review, Caroline! We’re glad you had a great experience with us at Vyletel Buick GMC.
WARREN, MI
Andy M|2024 Buick Enclave
Confirmed Service Customer
10/24/2025
Got an oil change on a leased car. Nothing more to say.
10/24/2025
Thank you for sharing your experience, Andy! We’re happy your oil change was handled efficiently and without any issues at Vyletel Buick GMC.
NEW BALTIMORE, MI
Emily S|2023 Buick Encore GX
Confirmed Service Customer
10/26/2025
Everyone was super friendly! My service man that helped me out, Joe, was awesome! He even came into the showroom while I was waiting to show me how my engine filter looked and explained to me how it works and that it was still ok until the next oil change.
10/26/2025
Hi Emily, thank you for sharing your experience! We’re so glad to hear that Joe took the time to walk you through everything and make sure you felt comfortable with your service. It’s great knowing his friendly and informative approach made such a positive impression. We appreciate you choosing Vyletel Buick GMC!
ROCHESTER, MI
Richard S|2020 Buick Enclave
Confirmed Service Customer
10/27/2025
Repair to the left front of my facia, fender and hood on my 2020 Enclave was done great! Looks as good as new. Tracy was very helpful and very pleasant. I have had other work on my other vehicle and it always comes back great! Thank you bodyshop employees for a job well done.
10/27/2025
Hey Richard. Thank you for the awesome review! We’re thrilled your 2020 Enclave is looking as good as new. Tracy and the rest of our bodyshop team at Vyletel Buick GMC will be excited to hear your kind words. They love making vehicles shine, and seeing happy customers makes it all worth it. We can’t wait to help keep your vehicles looking their best for years to come! See you next time!
STERLING HEIGHTS, MI
Maria M|2026 GMC Terrain
Confirmed Sales Customer
10/28/2025
Domenic was very thorough in finding a car that met my needs and specifications.
DOMENICO TORRES
10/28/2025
Hi Maria. Thank you for the wonderful 5-star review! We’re thrilled to hear that Domenic was able to help you find a car that perfectly met your needs and specifications. We truly appreciate your feedback and are grateful for the opportunity to assist you at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Mitchell S|2026 GMC Terrain
Confirmed Sales Customer
10/28/2025
Dealership personnel courteous and efficient. Paperwork was complete and salesperson was knowledgeable about the vehicles and promotions. Also very friendly and personable.
MATTHEW MARTIN
10/28/2025
Thank you, Mitchell, for the fantastic 5-star review! We’re delighted to hear our team provided courteous and efficient service, and that your salesperson was both knowledgeable and personable. We take pride in making every visit a positive experience, and your kind words mean a lot to us. We look forward to serving you again at Vyletel Buick GMC!
CLARKSTON, MI
Theodore P|2021 Chevrolet Blazer
Confirmed Service Customer
10/29/2025
The service is great and extremely fast. Service Tech was very friendly and did a great job. I was disappointed in your ad. You advertise a price on a new battery installed, but when then you charge $100 to install it. I feel your web ads are very misleading and can’t be trusted.
10/29/2025
Thank you for your feedback and kind words about our service team, Theodore. We’re glad to hear your technician provided great, friendly service. We also appreciate your comments about the pricing advertisement and will review it to ensure better clarity in the future.
STERLING HEIGHTS, MI
Pamela P|2020 Chevrolet Equinox
Confirmed Service Customer
10/29/2025
Great service
10/29/2025
We’re glad to hear you had a great experience, Pamela! Our team at Vyletel Buick GMC works hard to provide top-notch service, and it’s wonderful to know it made a difference. We look forward to serving you again soon!
STERLING HEIGHTS, MI
William W|2026 Buick Encore GX
Confirmed Sales Customer
10/29/2025
After a total loss accident, We needed a replacement vehicle. My sales contact for years, Matt Martin, was able to locate an exact duplicate and worked hard to make sure I received any/all incentives and the best price possible. Process was seamless and our household was back to normal, from a vehicle perspective.
MATTHEW MARTIN
10/31/2025
We’re so glad to hear that Matt was able to make a challenging situation easier for you, William! Finding an exact replacement and ensuring you received the best possible deal is exactly the kind of service we strive to provide at Vyletel Buick GMC. It’s wonderful to know the process was seamless and that your household is back to normal. Thank you for trusting us, and we look forward to assisting you in the future. Enjoy your new vehicle.
STERLING HEIGHTS, MI
Dennis D|2017 Buick Enclave
Confirmed Service Customer
10/29/2025
Michael is right on
10/29/2025
Thanks so much, Dennis! Michael will be happy to hear that he made your experience a great one. We hope you continue to choose Vyletel Buick GMC for all your future automotive needs!
STERLING HEIGHTS, MI
Bruce S|2025 Buick Envision
Confirmed Service Customer
10/27/2025
In and Out quick.
10/27/2025
Hi Bruce, we’re happy to hear your visit was fast and easy! Thanks for the 5-star rating and for trusting Vyletel Buick GMC with your vehicle.
SHELBY TOWNSHIP, MI
Joseph J|2023 Buick Enclave
Confirmed Service Customer
10/27/2025
Every one very friendly
10/28/2025
Hey Joseph. Thank you for the 5 stars! We’re so glad to hear our team at Vyletel Buick GMC made you feel welcome. Friendly service is what we’re all about! Your kind words mean a lot, and we can’t wait to see you again next time.
STERLING HEIGHTS, MI
Kimberly Y|2025 GMC Acadia
Confirmed Service Customer
10/28/2025
Vyletel is the best!
10/28/2025
Thank you for the fantastic review, Kimberly! We’re so glad to hear that our team at Vyletel Buick GMC made such a positive impression. Your support means a lot to us, and we’re excited to continue providing the best experience possible. See you for your next service appointment!
WARREN, MI
John W|2025 GMC Sierra 1500
Confirmed Sales Customer
10/30/2025
Brian is an awesome salesman. He answered so many questions that I had and priced out a lot of different vehicles and options to find the perfect fit for me.
BRIAN JONES
10/30/2025
Thank you, John, for the awesome review! Sounds like Brian put his superhero salesperson skills to work answering questions, crunching numbers, and finding the perfect ride just for you. We’re thrilled he made the process so smooth and fun. Enjoy your new vehicle, and thanks for choosing Vyletel Buick GMC. See you next time!
TROY, MI
Ronald G|2018 GMC Acadia
Confirmed Service Customer
10/30/2025
I had a wheel alignmentg and new tires installed at Vyletel Buick on my GMC Acadia. It felt like driving a new car when I drove off. Thanks Team Vyletel. - Ron
10/30/2025
That’s the kind of ride we love to hear about, Ron! Nothing beats that new-car feel after fresh tires and an alignment. Thanks for trusting our team at Vyletel Buick GMC with your Acadia. Enjoy the smooth drive until we see you next time!
FRASER, MI
Megan M|2026 GMC Terrain
Confirmed Sales Customer
10/31/2025
I worked with Matt and he was absolutely wonderful! I didn’t feel rushed, I didn't feel pressured to buy (sometimes I feel like salespeople can do that). Excellent experience and I’m so happy with my purchase!
MATTHEW MARTIN
10/31/2025
Thank you for sharing your experience, Megan! We’re delighted that Matt made the process easy and enjoyable without any pressure. Congratulations on your new car from Vyletel Buick GMC!
STERLING HEIGHTS, MI
William C|2022 GMC Terrain
Confirmed Service Customer
11/3/2025
service on time,employ heplful and courteous.i'v been dealing with them since 2008 with my Envoy .
11/3/2025
William, thank you for the 5-star review and your loyalty since 2008! We’re glad to hear our team continues to provide timely, helpful, and courteous service at Vyletel Buick GMC.
MACOMB, MI
Madeline W|2026 GMC Yukon
Confirmed Sales Customer
11/3/2025
It was wonderful, everyone was great and
DOMENICO TORRES
11/3/2025
Thank you for the 5-star review, Madeline! We’re so glad to hear you had a wonderful experience and that our team made it great at Vyletel Buick GMC.
GROSSE POINTE PARK, MI
Joseph A|2019 Chevrolet Cruze
Confirmed Service Customer
11/3/2025
Best dealer in town!!
11/3/2025
We appreciate your kind words and 5 stars, Joseph! It means a lot to know we’re your top choice at Vyletel Buick GMC.
HARRISON TWP, MI
John L|2021 GMC Acadia
Confirmed Service Customer
11/3/2025
Excellent Communication about repairs. Michael in service is excellent.
11/3/2025
Thank you for sharing your feedback, John! We’re happy Michael and the team provided clear communication and excellent service at Vyletel Buick GMC.
SHELBY TWP, MI
Drew L|2026 Buick Envista
Confirmed Sales Customer
11/4/2025
10/10
JUSTIN KOZIKOWSKI
11/4/2025
10/10? We’ll take it! We’re thrilled you had such a great experience, Drew, and can’t wait to make your next visit to Vyletel Buick GMC even better! Enjoy your new ride!
CLAWSON, MI
Sandra L|2023 Buick Envision
Confirmed Service Customer
11/4/2025
Appointment handled easily and promptly. 45 minutes in and out. Service representative Evan always pleasant to work with.
11/4/2025
We’re glad to hear your appointment was handled quickly and smoothly, Sandra! Evan will be thrilled to know his service made such a positive impression. We appreciate your feedback and look forward to assisting you again in the future at Vyletel Buick GMC.
SHELBY TOWNSHIP, MI
Charles M|2023 Buick Envision
Confirmed Service Customer
11/4/2025
It was a horrible experience. I wanted to use my GM Reward Points and this turned into a problem. I didn't have with me what I needed to use them. So I had to go home and get the information. Since I scheduled an appointment, It would have helped if I was asked if I planned to use Reward Points. I drove off folowing the service and realized the display on my dashboard had changed and I couldn't get the display back the way I had it. I drove back to the Dealership and waited a lengthy period while the write up agent talked with some customer about dogs. I later also discovered other changes were made to my controls that weren't necessary. I came in for an oil change, not to have my dashboard display changed. Next time I need an oil change, I'm going to Jiffy Lube.
11/4/2025
Thank you for reaching out to Vyletel Buick GMC, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.
SHELBY TWP, MI
Mike C|2024 GMC Sierra 1500
Confirmed Service Customer
11/4/2025
Maintenance was performed as promised and on time.
11/5/2025
We’re glad to hear your maintenance was completed on time and as promised, Mike! Keeping your vehicle running smoothly is what we aim for, and we look forward to welcoming you back again for your next visit to Vyletel Buick GMC.
GROSSE POINTE WOODS, MI
Jannatul F|2025 Buick Enclave
Confirmed Sales Customer
11/5/2025
Overall very satisfied with the service
KIMBERLY YOUNG
11/5/2025
“Very satisfied” is music to our ears, Jannatul! We’re glad our team at Vyletel Buick GMC could deliver service that hits the mark and makes your experience smooth. We look forward to keeping that streak going next time you visit.
TROY, MI
Felicia J|2017 Chevrolet Equinox
Confirmed Service Customer
10/31/2025
Appointment was perfect. Advisor Micheal Lazell explained work performed to assure car will run properly and safely. Maintenance scheduled reviewed for the next year.
11/1/2025
Hi Felicia, we’re glad to hear your appointment went so well. It’s great that Michael took the time to explain the work and make sure your car is running safely. We’re also happy the maintenance plan for the year was reviewed. Thank you for trusting Vyletel Buick GMC with your vehicle.
CHESTERFIELD, MI
Mark L|2025 GMC Acadia
Confirmed Service Customer
11/4/2025
Prompt, fast service.
11/4/2025
Thanks for the 4-star review, Mark! We’re glad our team could get you in and out quickly. Speedy service is what we aim for at Vyletel Buick GMC. We’ll keep working to make your next visit a perfect 5-star experience! See you again soon.
TROY, MI
Donald P|2018 GMC Yukon XL
Confirmed Service Customer
11/4/2025
The best
11/4/2025
Wow, “The best”! Thank you for the awesome 5-star review, Donald. We’re thrilled to hear you had such a great experience and appreciate your support. It motivates our team at Vyletel Buick GMC to keep delivering top-notch service every day! We can't wait to see you for your next service appointment.
TROY, MI
Rubie B|2020 Chevrolet Equinox
Confirmed Service Customer
11/5/2025
As always Michael took really good care of us. He is truly an amazing person.
11/5/2025
Hi Rubie. Thank you for the wonderful 5-star review! We’re so glad to hear that Michael continues to provide such excellent care. We’ll be sure to share your kind words with him. He truly appreciates hearing feedback like this. We look forward to serving you again next time at Vyletel Buick GMC!
CENTER LINE, MI
Gerard M|2025 Buick Envista
Confirmed Sales Customer
11/5/2025
Brian Jones was a professional. A smooth experience it was.
BRIAN JONES
11/5/2025
Thank you for the 5-star review, Gerard! We’re thrilled to hear Brian made your experience “smooth”. Sounds like a Jedi-level dealership visit! We’ll be sure to pass along your kind words to him and look forward to seeing you again at Vyletel Buick GMC. Enjoy your new Envista!
CLINTON TOWNSHIP, MI
Violet H|2023 Buick Envision
Confirmed Service Customer
11/6/2025
Everyone was very nice.
11/6/2025
Great service starts with great people, and we’re glad our team at Vyletel Buick GMC made a positive impression! Thanks for the 5 stars, Violet! We look forward to seeing you again whenever you need us!
MADISON HEIGHTS, MI
Danielle C|2019 Buick Encore
Confirmed Service Customer
11/6/2025
Everything was taken care of quickly and efficiently. Took about 4 days for the parts to come, then the shop only had my car 1 day & it was ready for me.
11/6/2025
Quick turnaround and quality results, that’s exactly what we strive for, Danielle. We’re happy to hear your repair went efficiently and on schedule. Thanks for the 5-star review and your trust in our team at Vyletel Buick GMC! We're always here for you.
SHELBY TWP, MI
Michael F|2025 GMC Acadia
Confirmed Sales Customer
11/5/2025
Outstanding service!
MATTHEW WITMER
11/5/2025
Outstanding service deserves an outstanding review. Thank you, Michael! We’re thrilled to hear that your experience met your expectations and look forward to serving you again at Vyletel Buick GMC.
SHELBY TOWNSHIP, MI
Amy H|2026 GMC Sierra 1500
Confirmed Sales Customer
11/5/2025
My husband and I at least cars from Dominic Torres for over 20 years now. He is the reason we come to your dealership and his service is second to none.
DOMENICO TORRES
11/5/2025
Hey Amy. Wow, over 20 years of loyalty! We’re thrilled to hear Dominic has made such a lasting impression. His dedication and service truly set the standard, and we’re so glad he’s been a part of your car-buying journey all these years. Thank you for trusting Vyletel Buick GMC and for being such valued customers! We're always here when you need us.
BERKLEY, MI
Barbara B|2026 Buick Encore GX
Confirmed Sales Customer
11/6/2025
Justin was very helpful and attentive during my shopping experience there! He gave me a tour of the dealership and explained my new car's features and how to use them in detail.
JUSTIN KOZIKOWSKI
11/6/2025
Justin will be thrilled to hear this, Barbara! At Vyletel Buick GMC, we love making sure every customer feels confident and informed about their new vehicle, and it sounds like he went above and beyond to do just that. Thank you for the 5-star review. Enjoy every feature of your new car! See you again soon.
STERLING HEIGHTS, MI
James S|2020 Buick Envision
Confirmed Service Customer
11/6/2025
I really appreciated Matt's sensitive and polite handling of my service appointment.
11/6/2025
Hey James, We’re so glad to hear that Matt handled your service appointment with care and professionalism. It’s always our goal to make every visit smooth and comfortable, and we’re happy he made a positive impression! We can't wait to welcome you back to Vyletel Buick GMC for your next service appointment.
SHELBY TOWNSHIP, MI
David K|2025 GMC Sierra 1500
Confirmed Sales Customer
11/6/2025
Matt Whitmore did a Excellent Job ! Very Professional
MATTHEW WITMER
11/6/2025
Thank you, David, for the 5-star review! We’re thrilled to hear Matt delivered excellence and professionalism. We’ll be sure to pass along your kind words. See you again next time at Vyletel Buick GMC.
STERLING HEIGHTS, MI
Gjon I|2018 Chevrolet Tahoe
Confirmed Service Customer
11/7/2025
Favorite dealership to get service done
11/7/2025
Hi Gjon. We love hearing that! Being your favorite place for service definitely makes our day. Thanks for the awesome review. We’ll be ready to roll out the red carpet on your next visit to Vyletel Buick GMC!
CLINTON TWP, MI
John W|2021 GMC Yukon XL
Confirmed Service Customer
11/7/2025
As always, I was greeted by my service advisor Mike promptly with a smile and a handshake making me feel welcome. The service was completed in under the estimated timeframe and my vehicle was returned to me washed and ready to go.
11/7/2025
That’s exactly the kind of experience we love to hear about, John! Mike will be so glad to know his friendly welcome and efficient service made your visit a great one. We appreciate your continued trust and look forward to seeing you again next time at Vyletel Buick GMC.
STERLING HEIGHTS, MI
Deborah K|2018 GMC Yukon
Confirmed Service Customer
11/6/2025
Great professional service staff, very knowledgeable.
11/6/2025
Hi Deborah, we’re glad to hear our service staff provided professional and knowledgeable support. Your feedback means a lot, and we appreciate you taking the time to share your experience with Vyletel Buick!
SHELBY TOWNSHIP, MI
Rodney R|2025 GMC Sierra 1500
Confirmed Service Customer
11/7/2025
My service was fast even though I didn't have an appointment.
11/7/2025
Hey Rodney. We’re so glad we could get you taken care of quickly, even without an appointment! Our team at Vyletel Buick GMC always tries to make things as convenient as possible. We appreciate you sharing your experience and look forward to helping you again.
SHELBY TWP, MI
Gail M|2020 Buick Enclave
Confirmed Service Customer
11/8/2025
Made the appointment, went to the dealership, they took my car back right away and within a half of an hour, they my vehicle was ready.
11/9/2025
Hi Gail, I’m happy to hear your visit to Vyletel Buick GMC was quick and easy. It’s always great when service is handled smoothly and on time. Thank you for taking the time to share your experience!
STERLING HEIGHTS, MI
Perry B|2023 GMC Terrain
Confirmed Service Customer
11/10/2025
I’ve always had an excellent experience with Vyletel on both sales and service.
11/10/2025
We love hearing that every experience with Vyletel sales or service has been excellent, Perry! Your loyalty means a lot, and we can’t wait to keep making your visits just as great.
MACOMB, MI
Jackie B|2026 GMC Sierra 1500
Confirmed Sales Customer
11/12/2025
Matt is the best. He makes everything go smoothly and cares about his customers. Thanks again Matt, love the Sierra.
MATTHEW MARTIN
11/12/2025
Matt will be thrilled to hear this, Jackie! We’re so glad he made everything smooth and enjoyable, and that you’re loving your Sierra. Thanks for sharing the kind words. We’ll be sure to pass them along!
HAZEL PARK, MI
Deborah A|2025 Buick Enclave
Confirmed Service Customer
11/12/2025
Everyone was very friendly and helpful. The waiting area was clean and welcoming.
11/12/2025
Sounds like your visit was a win from start to finish, Deborah! We’re thrilled our team at Vyletel Buick GMC made you feel welcome and that the waiting area hit the mark. Can’t wait to see you back for another great experience!
STERLING HEIGHTS, MI
Diane W|2024 Buick Encore GX
Confirmed Service Customer
11/12/2025
Service dept was ready for me at my appointment time. They said the routine service would take an hour. I was told my car was ready 53 minutes later. Early!
11/12/2025
Hi Diane. Thank you for sharing your experience! We’re thrilled to hear our service team was ready for you on time and even got your car ready ahead of schedule. Punctual and efficient service is what we strive for, and we’re glad it made your visit smooth and convenient. We appreciate you choosing Vyletel Buick GMC!
SHELBY TOWNSHIP, MI
Nanci M|2025 GMC Acadia
Confirmed Sales Customer
11/12/2025
It doesn’t get any better than working with Matt Witmer! A wonderful experience from start to finish. I would not hesitate to refer anyone to him.
MATTHEW WITMER
11/12/2025
Thank you for the fantastic review, Nanci! We’re thrilled to hear that working with Matt made your experience such a great one from start to finish. He truly goes the extra mile for his customers, and it means a lot to know you’d recommend him to others. We’ll be sure to share your kind words with him. He’ll be all smiles! See you again soon at Vyletel Buick GMC.
WARREN, MI
Curtis D|2026 Buick Encore GX
Confirmed Sales Customer
11/7/2025
They met and exceeded my expectations
DOMENICO TORRES
11/7/2025
That’s music to our ears, Curtis! Exceeding expectations is exactly what we aim for at Vyletel Buick GMC, and we’re thrilled to know the team delivered. Thanks for choosing us. We can’t wait to do it again on your next visit!
ROYAL OAK, MI
Jean C|2024 Buick Encore GX
Confirmed Service Customer
11/7/2025
Everything about my latest appointment to get my oil change and the check of all systems went very smoothly from the making of the appointment to the work being completed in a professional manner. Thank you. God Bless, Jean Crafton
11/7/2025
Thank you so much, Jean, for your kind words and 5-star review! We’re delighted to hear that your service visit went smoothly from start to finish and that our team at Vyletel Buick GMC provided the professional care you deserve. We truly appreciate your trust and support. Thank you again, and we will see you again next time!
STERLING HEIGHTS, MI
Randall R|2024 GMC Terrain
Confirmed Service Customer
11/9/2025
Great service as always!
11/9/2025
Hi Randall, I’m glad to hear you continue to have a great experience with our team at Vyletel Buick GMC. Your continued support means a lot, and we appreciate the 5-star rating!
STERLING HEIGHTS, MI
Darlene B|2026 GMC Terrain
Confirmed Sales Customer
11/10/2025
Matt was very helpful in the process of purchasing my new car. The sunroof was malfunctioning and he had the repair made swiftly.
MATTHEW MARTIN
11/10/2025
Hi Darlene! We’re so glad to hear Matt was able to help make your purchase smooth and take care of the sunroof issue quickly. It’s great to know our team could get everything sorted for you without any hassle. Congratulations on your new car, and thank you for sharing your experience at Vyletel Buick GMC!
CENTER LINE, MI
Shelley J|2024 Buick Encore GX
Confirmed Service Customer
11/13/2025
I accidentally cancelled my appointment. Your service team still squeezed me in & I was out in an hour! Awesome work!
11/13/2025
Thank you for the 5-star survey, Shelley!. We’re glad our service team was able to fit you in and complete your service so quickly at Vyletel Buick GMC. We appreciate your kind words!
WASHINGTON, MI
Albert G|2020 GMC Acadia
Confirmed Service Customer
11/14/2025
same as above
11/14/2025
Thank you for the 5-star rating, Albert! We appreciate your support at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Charles C|2021 Buick Encore GX
Confirmed Service Customer
11/14/2025
I bought 4 tires and it took 4 hours for them to put them on! They. I was told it would take 2 hours and I waited for 2 1/2 hours before I left
11/14/2025
Thank you for reaching out to Vyletel Buick GMC, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.
WASHINGTON, MI
Carolyn S|2024 Buick Encore GX
Confirmed Service Customer
11/17/2025
Met by Joe when I pulled in for my scheduled appointment. Used my coupons. Only did required service. Comfortable waiting area. Had a visit from my salesperson.we discussed end of lease possibilities for 2026. Service was quick and I was on my way.
11/17/2025
Thank you for the 5-star review, Carolyn! It's great to hear Joe took good care of you and everything was handled efficiently at Vyletel Buick GMC.
ROYAL OAK, MI
Fredrick P|2025 GMC Terrain
Confirmed Service Customer
11/13/2025
Great
11/13/2025
Fredrick, we're happy everything went great during your visit. Thank you for choosing Vyletel Buick GMC!
ATTICA, MI
Darren O|2025 GMC Sierra 1500
Confirmed Service Customer
11/13/2025
Went very smoothly. Only suggestion is to have better quality coffee in the waiting room with bigger cups.
11/13/2025
We appreciate your kind words and feedback, Darren! It’s great to hear your visit went well, and we’ll definitely look into improving the coffee options in our waiting area.
UTICA, MI
David R|2024 Buick Encore GX
Confirmed Service Customer
11/13/2025
Great experience and appreciated the professional by Service Representative Joe. Thank you! 👍
11/14/2025
Thank you for the 5-star review, David! We’re glad Joe provided such a professional and positive experience at Vyletel Buick GMC.
WASHINGTON, MI
Patricia J|2016 Buick Regal
Confirmed Service Customer
11/14/2025
Great. No problem. New battery
11/15/2025
Hi Patricia, I’m glad to hear everything went smoothly and your new battery is all set. It’s always nice when service is quick and hassle-free. Thank you for choosing Vyletel Buick GMC.
STERLING HEIGHTS, MI
Greg P|2014 Buick LaCrosse
Confirmed Service Customer
11/15/2025
Very professional staff. Will return.
11/15/2025
Hi Greg, It’s great to hear you had a positive experience with our team at Vyletel Buick GMC. Knowing you plan to return really means a lot to us. We’ll be ready to help whenever you need us next.
STERLING HEIGHTS, MI
Richard P|2026 GMC Acadia
Confirmed Sales Customer
11/15/2025
Domenic was amazing. He was able to find the exact Acadia we wanted and made the buying experience seamless.
DOMENICO TORRES
11/15/2025
Hi Richard, I’m so happy Domenic could help you get the exact Acadia you wanted. It sounds like he made the whole experience simple and enjoyable from start to finish. Wishing you many great drives in your new vehicle!
BLOOMFIELD HILLS, MI
Johnny H|2021 GMC Acadia
Confirmed Service Customer
11/19/2025
It was a quick easy visit for an oil change
11/19/2025
Thank you for the 5 stars, Johnny! We’re thrilled your oil change was quick and easy. Smooth visits like that are our specialty. Don’t be a stranger. Come back and visit us at Vyletel Buick GMC anytime for another speedy pit stop!
STERLING HEIGHTS, MI
Gerald B|2023 Buick Envision
Confirmed Service Customer
11/19/2025
Found everything to be clean people were prompt courteous, and made it and enjoyable visit or an oil change
11/19/2025
Hey Gerald! Thank you for the 5-star review. We’re thrilled to hear your oil change visit was clean, prompt, courteous, and even enjoyable! Who knew an oil change could be fun, right? We can’t wait to see you back at Vyletel Buick GMC for your next pit stop!
UTICA, MI
Alan Y|2022 GMC 2500HD Sierra
Confirmed Service Customer
11/19/2025
Great Service as
11/19/2025
Thank you for the 5-star review, Alan! We’re glad to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again at Vyletel Buick GMC!
OAKLAND, MI
Katherine M|2020 Buick Envision
Confirmed Service Customer
11/20/2025
It was faster wait than I was told. Matt was busy when I got there so another service manager got things going for Matt. Matt answered all my questions & took good care of my needs.
11/20/2025
Hi Katherine. Thank you for the fantastic 5-star review! We’re glad your wait was shorter than expected and that Matt and our team took great care of you. We love keeping things moving smoothly while making sure all your questions are answered. We look forward to seeing you again for your next visit to Vyletel Buick GMC!
STERLING HEIGHTS, MI
Staci L|2025 Buick Envision
Confirmed Service Customer
11/20/2025
Great customer service, easy scheduling, handled car with care and completed the service as requested.
11/20/2025
Thank you, Staci, for the wonderful 5-star review! We’re so glad to hear that scheduling was a breeze and that our team took great care of your vehicle. Providing thoughtful service and making every visit smooth is what we strive for at Vyletel Buick GMC, so your feedback truly means a lot. We appreciate you choosing us and look forward to welcoming you back next time!
WARREN, MI
Lindsey M|2023 Buick Encore GX
Confirmed Service Customer
11/20/2025
I stayed because I thought the service wasn’t going to be too long and I had no way to go home. The guy said it would take 2 hours and it ended up taking over 3 hours. It was definitely a long wait and I kept checking the updates and there were none. I would’ve liked to know why it was so long. Even if it was just going through everything and really making sure everything is good. I’m happy that the report showed everything was great on my car.
11/20/2025
Thanks for the review, Lindsey! It’s good to know your vehicle checked out well, and your note about wanting clearer updates during long waits is important.
MACOMB, MI
Roy S|2024 GMC Terrain
Confirmed Service Customer
11/24/2025
My salesman, Matt Witmer, made an appointment for me for an oil change and I followed up the next day. Only had to wait 25 minutes for completion. Waited in your clean and comfortable waiting room. Also appreciated having my Terrain run thru the wash rack. I was very much satisfied with my service but it would be better if you had more service mechanics to expedite getting into your service system.
11/24/2025
Thank you for your detailed 5-star review, Roy! We’re thrilled to hear that Matt and our team provided a smooth and efficient experience, from the quick oil change to the clean waiting area and wash service. We appreciate your suggestion about adding more service mechanics and will keep it in mind as we continue improving. We look forward to keeping your Terrain running its best on your next visit to Vyletel Buick GMC!
WARREN, MI
Gregory M|2024 GMC Terrain
Confirmed Service Customer
11/24/2025
Service was performed quicker than forecasted time. The waiting room was comfortable, quite and relaxing.
11/24/2025
Thank you for your feedback, Gregory! We’re glad to hear your service was completed faster than expected and that you found our waiting area comfortable and relaxing. We appreciate you taking the time to share your experience and look forward to serving you again at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Dennis D|2023 Buick Enclave
Confirmed Service Customer
11/17/2025
Very fast service, from drop off to finish the service was around 1 hour tops. Appreciate the rinse down after the service too! Thanks
11/17/2025
Hi Dennis. We love a speedy service success! Thrilled we could get you in and out in about an hour and give your vehicle a fresh rinse to top it off. Thanks for sharing your experience, and we look forward to keeping your ride running smoothly at Vyletel Buick GMC!
SHELBY TOWNSHIP, MI
Roger S|2023 Buick Enclave
Confirmed Service Customer
11/19/2025
Quick and easy
11/19/2025
We love hearing that! Quick and easy is exactly how we like to do things at Vyletel Buick GMC. Glad we hit the mark for you! See you for your next service.
STERLING HEIGHTS, MI
Louis P|2024 GMC Sierra 1500
Confirmed Service Customer
11/19/2025
Love the service department here. Hate the sales department.
11/19/2025
Hi Louis. Thank you for highlighting the exceptional experience you’ve had with our service department. We’re proud to deliver the kind of care and expertise that keeps you coming back. Your honest feedback about the sales department is valuable as we continuously work to enhance every part of our dealership. We’re focused on making every interaction just as outstanding as the service you trust and look forward to exceeding expectations across the board next time you visit Vyletel Buick GMC. Your voice helps guide us forward!
STERLING HEIGHTS, MI
Bridget O|2019 Buick Encore
Confirmed Service Customer
12/2/2025
I was greeted with courtesy, services explained and the wait was minimal.
12/4/2025
Hi Bridget. Thank you for the wonderful review! We’re delighted to hear you were greeted warmly, had everything clearly explained, and experienced minimal wait time. Your feedback means a lot, and we’re thrilled we could make your visit smooth and enjoyable! See you again next time at Vyletel Buick GMC.
STERLING HEIGHTS, MI
Maryann D|2020 Buick Envision
Confirmed Service Customer
11/21/2025
Fast, reasonably priced service .
11/21/2025
Thank you for the 5-star review, Maryann! We’re glad to hear our service was both fast and reasonably priced. Delivering quality work efficiently is exactly what we aim for at Vyletel Buick GMC. Your feedback means a lot, and we look forward to keeping your vehicle running smoothly for years to come!
STERLING HEIGHTS, MI
Barbara D|2016 Buick LaCrosse
Confirmed Service Customer
11/22/2025
Everything went well. Evan was great at providing updates and information. Plus, Mechanic/Tech Tom was good at informing me as to a few things. Also, for the FIRST time the Brakes were adjusted for Pedal travel which was a BIG surprise.
11/24/2025
Thank you for sharing your experience, Barbara! We’re so glad to hear that Evan and Tom provided helpful updates and information throughout your visit. It’s great to know that the brake adjustment made a noticeable difference for you. We always strive to go the extra mile for our customers at Vyletel Buick GMC. We truly appreciate your feedback and look forward to serving you again!
SHELBY TWP, MI
John M|2026 GMC Terrain
Confirmed Sales Customer
11/24/2025
sales person was very helpful in showing me the new stuff on my new car and explaining the new items also making the purchase very easy
MATTHEW MARTIN
11/24/2025
Thank you for the 5-star review, John! We’re delighted to hear that our salesperson made your car-buying experience seamless while taking the time to walk you through all the new features. We strive to make every purchase both informative and effortless, and we’re glad that came through during your visit. Enjoy your new car, and we'll see you next time you need us at Vyletel Buick GMC!
WARREN, MI
Alphonse D|2026 GMC HUM EV Pickup-E
Confirmed Service Customer
11/24/2025
Amazing service from start to finish. Todd Andrus really goes above and beyond to insure his clients are taken care of promptly with amazing hospitality.
11/24/2025
Thank you for the 5 stars, Alphonse! We’re thrilled to hear that Todd went above and beyond to make your experience amazing from start to finish. He’ll be thrilled to know his hospitality made such a great impression. We look forward to keeping you well taken care of on every visit to Vyletel Buick GMC!
BLOOMFIELD HILLS, MI
Pauline S|2025 GMC Terrain
Confirmed Service Customer
11/24/2025
This was an amazing experience from the time I made my appointment with Evan Nelson until I drove out of the dealership. I was greeted by a nice gentleman and he directed me to Evan Nelson to take my information. Evan was very nice and professional. While I was waiting I went into the showroom and met with my salesman Matt Martin. Matt was very warm and welcoming. The whole time I was at the dealership to get an oil change was only 35 minutes. Great job GMC.
11/24/2025
Thank you for the fantastic 5-star review, Pauline! We’re thrilled to hear that your visit from scheduling with Evan to meeting Matt in the showroom was seamless and enjoyable. Completing your oil change in just 35 minutes is exactly the kind of efficient, friendly service we strive for. We appreciate your feedback and look forward to your next visit to Vyletel Buick GMC!
MADISON HEIGHTS, MI
Benjamin F|2021 Buick Envision
Confirmed Service Customer
11/26/2025
Maintenance work was completed quickly and status was given often as it progressed.
11/26/2025
Thank you for the 5-star review, Benjamin! We’re glad to hear your maintenance was handled quickly and that you were kept in the loop every step of the way. Staying on top of things and keeping you informed is exactly how we like to roll at Vyletel Buick GMC. We appreciate you choosing us and can't wait to see you next time!
MADISON HEIGHTS, MI
Gwendolyn A|2020 Buick Encore
Confirmed Service Customer
11/26/2025
Great service
11/26/2025
Thank you for the 5-star review, Gwendolyn! We’re glad you had a great service experience and appreciate your feedback. We look forward to serving you again at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Denise K|2026 Buick Encore GX
Confirmed Sales Customer
11/26/2025
Very attentive, got me a great deal on a new Encore, showed me all the options, etc. very personable salesmen Justin and Scott.
SCOTT JUST
11/26/2025
Thank you for the fantastic 5-star review, Denise! We’re thrilled to hear that Justin and Scott provided attentive, personable service and helped you find a great deal on your new Encore. We appreciate your feedback and look forward to serving you again in the future at Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Tom H|2016 Buick Enclave
Confirmed Service Customer
12/1/2025
Good service and coupons to keep the price down
12/2/2025
Thanks for the great review, Tom! We’re glad you enjoyed our service and that the coupons helped keep things wallet-friendly. Who says great service can’t come with a little extra savings? See you next time at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Brittany P|2026 GMC Sierra 1500
Confirmed Sales Customer
11/26/2025
Scott was amazing as always. No pressure got us into a vehicle we wanted and in our price range
SCOTT JUST
11/26/2025
Thank you for the fantastic 5-star review, Brittany! We’re thrilled to hear Scott made your experience a positive one. Helping you find the perfect vehicle without any pressure and right within your budget is exactly how we like to do things at Vyletel Buick GMC. We’ll be sure to pass along your kind words to Scott! See you again next time.
MADISON HEIGHTS, MI
David R|2024 Buick Encore GX
Confirmed Service Customer
11/26/2025
My vehicle was dropped off Friday late afternoon and the issue was resolved and returned to us Monday early morning. Thank you!
11/26/2025
Thank you for your review, David! We’re glad we could get your vehicle taken care of quickly and have it back to you on time. We appreciate your trust in our team at Vyletel Buick GMC and are always here to help keep you on the road!
WASHINGTON, MI
Daniel M|2026 GMC Terrain
Confirmed Sales Customer
11/27/2025
Matt Witmer was great to work with! Definitely will work with him again in the future.
MATTHEW WITMER
11/27/2025
Thank you for the review, Daniel! It’s nice to hear Matt delivered the kind of experience that earns your future business at Vyletel Buick GMC!
TROY, MI
Leonard H|2018 Buick Cascada
Confirmed Service Customer
11/28/2025
Matthew and the service team were excellent throughout the service experience.
11/30/2025
Hello Leonard, Thank you for taking the time to share your experience at Vyletel Buick GMC. We’re glad Matthew and the service team were able to make your visit smooth and positive. We look forward to seeing you again for your next service.
STERLING HEIGHTS, MI
Therese R|2023 Buick Encore GX
Confirmed Service Customer
11/28/2025
Mike was great
11/30/2025
Hi Therese, We’re happy to hear that Mike took great care of you at Vyletel Buick GMC. It’s always wonderful to know our team is making a positive impression. We appreciate you sharing your experience with us.
FRASER, MI
Matthew H|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/2/2025
Great fast friendly service
12/2/2025
Thanks, Matthew, for the 5-star review! We’re thrilled to hear that our team at Vyletel Buick GMC delivered fast and friendly service. Speed and smiles are our thing! Can’t wait to see you again soon!
MACOMB, MI
Paul V|2026 GMC Canyon
Confirmed Sales Customer
12/2/2025
Amazing Experience as always!
MATTHEW MARTIN
12/2/2025
Thank you, Paul, for the 5-star review! We’re thrilled to hear you had another amazing experience with us at Vyletel Buick GMC. Your continued trust means a lot, and we look forward to delivering the same great service every time you visit!
CHESTERFIELD, MI
Robert D|2025 Buick Envision
Confirmed Service Customer
12/3/2025
good
12/3/2025
Thank you for the 5-star review, Robert! We’re glad to hear you had a positive experience and truly appreciate your feedback. We look forward to serving you again at Vyletel Buick GMC!
SAINT CLAIR SHORES, MI
Anthony C|2025 GMC HUMMER EV SUV
Confirmed Sales Customer
12/2/2025
Picked up locking lug nuts
MATTHEW MARTIN
12/2/2025
Thank you for your review, Anthony! We’re glad we could help you pick up your locking lug nuts. We appreciate your feedback and look forward to assisting you again in the future at Vyletel Buick GMC!
SHELBY TWP, MI
Suzanne H|2024 Buick Encore GX
Confirmed Service Customer
12/2/2025
Service was quick and everyone was so nice!
12/2/2025
Thank you, Suzanne, for your kind words! We’re thrilled to hear our team at Vyletel Buick GMC provided quick service and made your visit enjoyable. We appreciate your feedback and look forward to serving you again!
STERLING HEIGHTS, MI
Thomas O|2026 GMC Terrain
Confirmed Sales Customer
12/2/2025
The sales person, Matt Witmer, was very easy to work with. Matt took the time to work with me and answered all my questions. Matt knew what vehicle I was interested in and did his best to locate a Terrain Elevation for me. Matt, along with some help from his boss, provided me with a price on the vehicle that I felt very comfortable with. Because of the great staff and excellent service department, I will continue to bring my business back to Vyletel Buick.
MATTHEW WITMER
12/3/2025
Thank you so much for your kind words, Thomas! We’re thrilled to hear that Matt and our team provided such a helpful and comfortable experience for you. We’ll be sure to share your praise with him and the rest of the staff. We truly appreciate your continued trust in Vyletel Buick GMC and look forward to serving you again in the future!
TROY, MI
Mark W|2005 GMC Envoy
Confirmed Service Customer
12/3/2025
I brought my son’s 2005 GMC Envoy to Michael Lazell at Vyletel Service Center for an oil change and steering problems, and also brake issues. I cannot recommend this Service Advisor enough! He did an excellent job repairing my son's 2005 GMC Envoy. Not only did he clearly explain the necessary repairs, but he also took the time to thoroughly explain why the repairs were needed, ensuring I understood the entire process. His communication skills and technical expertise were outstanding, making a potentially confusing experience easy to understand and trust. It's rare to find a Service Center you can trust this much. My Son’s Envoy is running perfectly. I highly recommend Vyletel for anyone looking for an honest and reliable auto shop.
12/3/2025
Thank you so much for taking the time to share your experience, Mark! We’re thrilled to hear that Michael could provide clear communication and expert care for your son’s Envoy. It means a lot to know we could make the process smooth and trustworthy for you. We’ll be sure to pass along your kind words to Michael and the rest of the team. We truly appreciate your recommendation and look forward to serving you and your family in the future at Vyletel Buick GMC!
SHELBY TWP, MI
Robin M|2024 Buick Encore GX
Confirmed Service Customer
12/3/2025
Best dealership ever
12/4/2025
Wow, thank you, Robin! We’re thrilled to hear we made such a great impression. Your kind words mean a lot to our team at Vyletel Buick GMC, and we’ll keep working hard to live up to the “best dealership ever” title!
WARREN, MI
Shannon H|2025 GMC Terrain
Confirmed Service Customer
12/3/2025
I was not expecting such a quick turn around! I’ve taken my vehicle to other dealerships in the past and the wait was an hour AT LEAST. I made plans to pick up at the end of the day because I had errands, but I received the notification for pick before I was able to head out for the day!
12/3/2025
Wow! We’re thrilled we beat your expectations, Shannon! Quick turnaround is what we aim for, and it’s awesome to hear you didn’t have to wait around like at other dealerships. Thanks for the 5-star review, and we’ll be ready to impress you again next time at Vyletel Buick GMC!
STERLING HEIGHTS, MI
Suellen H|2012 Buick LaCrosse Sedan
Confirmed Service Customer
12/3/2025
Michael took very good care of my vehicle. He had everything I wanted checked and everything was still in good condition. So just needed an oil change. Really like dealing with Michael.
12/3/2025
Thank you for the wonderful review, Suellen! We’re so glad Michael could make sure everything on your vehicle was in top shape and that your visit was smooth and easy. We’ll make sure to pass along your kind words. He’ll be thrilled to hear it! Looking forward to keeping your car running great on your next visit to Vyletel Buick GMC.
MACOMB, MI
Sherry I|2026 GMC Yukon
Confirmed Sales Customer
12/4/2025
Exceptional sales team and management.
MATTHEW MARTIN
12/4/2025
Thank you for the fantastic review, Sherry! We’re thrilled to hear that our sales team and management made such a positive impression. We’ll be sure to share your kind words with the team at Vyletel Buick GMC. They’ll be thrilled!
MACOMB, MI
John F|2025 GMC Acadia
Confirmed Service Customer
12/4/2025
Friendly courteous understanding
12/4/2025
Thank you for your feedback, John! We’re glad to hear that our team at Vyletel Buick GMC was friendly, courteous, and understanding. We’d love to know how we can make your next experience a 5-star one!
STERLING HEIGHTS, MI
Colton V|2014 Buick LaCrosse
Confirmed Service Customer
12/4/2025
Great service with professionals
12/4/2025
Hello Colton. We’re happy to hear you received excellent service at Vyletel Buick GMC. It’s great knowing our team made your visit smooth and professional. We appreciate your feedback and hope to see you again soon.
MACOMB, MI
Gary C|2019 Buick Enclave
Confirmed Service Customer
12/5/2025
Fast and well done, usually I just drop off my vehicle then pick it up later. This time I had to wait. It. Was finished in an hour. Good job!
12/5/2025
Thank you for the 5-star review, Gary! We’re glad we could get your service done with a quick, one-hour turnaround. We appreciate your kind words and look forward to keeping you rolling smoothly at Vyletel Buick GMC.
STERLING HEIGHTS, MI
Tina M|2025 Buick Encore GX
Confirmed Service Customer
12/6/2025
Very efficient. Took care of me in a timely manner.
12/6/2025
Hi Tina, we really appreciate you taking the time to leave a review! It’s great to hear that your visit to Vyletel Buick GMC was handled efficiently and that everything went smoothly. We’re happy to have been able to help and look forward to seeing you again.
STERLING HEIGHTS, MI
Anthony M|2025 GMC Sierra 1500
Confirmed Service Customer
12/4/2025
Smooth sailing. Joe in service was great.
12/4/2025
Thanks for the stellar review, Anthony! We’re thrilled Joe kept your service experience “smooth sailing” from start to finish. We’ll be sure to pass along your praise. He’s clearly our captain of great service! See you next time at Vyletel Buick GMC.
MACOMB, MI
Lou C|2019 GMC 1500 Sierra
Confirmed Service Customer
12/4/2025
Service person always nice and helpful. Explains any work performed and went over the multi point inspection.
12/4/2025
Thank you, Lou, for your kind words! We’re thrilled to hear that our service team at Vyletel Buick GMC was helpful, friendly, and thorough in explaining the work performed and reviewing the multi-point inspection. We’ll be sure to pass along your praise. See you next time!
FRASER, MI
Dorothee M|2020 Buick Encore GX
Confirmed Service Customer
12/5/2025
Very greatful they fixed my problem in 24 hours. Pretty expensive for the piece of plastic aka automatic gear shifter
12/5/2025
Thank you, Dorothee, for the 5-star review! We’re really glad we were able to diagnose and fix the issue for you within 24 hours. Getting you back on the road quickly is always our goal. We completely understand your feelings about the cost of the part; some components don’t look like much, even though they’re surprisingly complex on the inside. We truly appreciate your trust in our team at Vyletel Buick GMC and are always here to answer questions or walk through any repair details with you. Thanks again for choosing us!
CLINTON TOWNSHIP, MI
Dennis B|2023 Buick Envision
Confirmed Service Customer
12/7/2025
Prompt and courteous. Oil change in less than 30 minutes.
12/7/2025
Hi Dennis, We’re glad your oil change was quick and that you felt well taken care of. Thanks for stopping by Vyletel Buick GMC. We appreciate you taking the time to let us know how things went.
STERLING HEIGHTS, MI
Marcel V|2025 Buick Envision
Confirmed Service Customer
12/8/2025
fast
12/8/2025
Thank you for the 4-star review, Marcel! We’re glad to hear that our service was fast. If there’s anything we can do to make your next visit to Vyletel Buick GMC a 5-star experience, we’d love to hear it!
STERLING HEIGHTS, MI
Connie B|2024 Buick Enclave
Confirmed Service Customer
12/8/2025
Matt is always very nice to work with, he keeps you informed about the work being preformed.
12/9/2025
Thank you for the wonderful feedback, Connie! We’re glad to hear Matt made your experience a positive one. Keeping you informed is important to us, and we’re happy to know that Matt’s efforts are appreciated. We look forward to working with you again at Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Mark O|2020 Buick Encore
Confirmed Service Customer
12/8/2025
Needed service on car, only had to wait 1day for the car, for the issues to be fixed
12/9/2025
Hi Mark. Thank you for the great review! We’re glad we could get your car fixed quickly and get you back on the road in just one day. We always strive to provide fast, reliable service. Thank you for trusting Vyletel Buick GMC with your vehicle!
STERLING HEIGHTS, MI
Ryan B|2025 GMC Sierra 1500
Confirmed Service Customer
12/8/2025
Friendly, expeditious and seemless
12/9/2025
Thanks for the awesome review, Ryan! We’re so glad you experienced friendly, fast, and seamless service. That’s exactly what we aim for every time at Vyletel Buick GMC!
SAINT CLAIR SHORES, MI
Elizabeth E|2026 Buick Enclave
Confirmed Service Customer
12/8/2025
Great job! My vehicle was fixed and repaired sooner than I expected. I am very happy with the service.
12/9/2025
Hi Elizabeth. We really appreciate your feedback! It’s great to know we could get your vehicle fixed sooner than expected and provide a service that left you happy. Thanks for trusting Vyletel Buick GMC! See you next time!
STERLING HEIGHTS, MI
Mark P|2021 GMC 1500 Sierra
Confirmed Service Customer
12/10/2025
Matt in service department was very helpful. Had my rear window put in fast without any problems.
12/10/2025
Thank you for the 5-star review, Mark! We’re glad to hear Matt made your visit smooth and that your rear window was taken care of quickly. We’ll be sure to pass along your kind words. He’ll be thrilled! We look forward to helping you again whenever you need us at Vyletel Buick GMC.
MACOMB, MI
Tammy L|2020 GMC 1500 Sierra
Confirmed Service Customer
12/10/2025
Very fast and friendly service.
12/10/2025
Thanks so much for the 5-star review, Tammy! We’re glad our fast and friendly service hit the mark. We love keeping things speedy and welcoming. Can’t wait to do it again next time at Vyletel Buick GMC!
SHELBY TOWNSHIP, MI
Hyun Ki K|2026 GMC Terrain
Confirmed Sales Customer
12/10/2025
Everything was great. Especially Justin helped me a lot! Great!!!
JUSTIN KOZIKOWSKI
12/10/2025
Thank you, Hyun, for the wonderful 5-star review! We’re pleased to hear that everything went great and that Justin was especially helpful during your visit. We truly appreciate your feedback and look forward to serving you again in the future at Vyletel Buick GMC!
TROY, MI
Kathy L|2022 GMC Terrain
Confirmed Service Customer
12/11/2025
Made an appointment - servie was done on time and I left.
12/11/2025
Hi Kathy. Thank you for the 5-star review! We love hearing when our service is so smooth it practically runs itself from appointment to done and out the door. Quick, on-time, and hassle-free is exactly how we like it! See you again next time at Vyletel Buick GMC!
TROY, MI
Greg M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/12/2025
Great experience.
12/12/2025
Hi Greg. Thank you for the great review! We’re glad to hear you had a positive experience and look forward to serving you again in the future at Vyletel Buick GMC!
UTICA, MI
Mark D|2015 GMC 2500HD Sierra
Confirmed Service Customer
12/13/2025
It was the most awful experience we've ever had with your service department. I even called Chris, the manager in service and he never even called back. I did send an email to Todd so if you get that maybe you can read it. I'm not retyping the holes thing here. But definitely not happy
12/15/2025
Thank you for reaching out to Vyletel Buick GMC, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.
CHESTERFIELD, MI
Ernest G|2026 GMC Sierra 1500
Confirmed Sales Customer
12/10/2025
The customer service was phenomenal.
LOUIS TALLERICO
12/10/2025
Hi Ernest. Thank you for the phenomenal 5-star review! We’re thrilled to hear our customer service hit the mark. Our team at Vyletel Buick GMC works hard to make every experience feel a little extraordinary. Your kind words definitely made our day! See you again next time!
CLINTON TOWNSHIP, MI
John F|2023 GMC Sierra 1500
Confirmed Service Customer
12/10/2025
Evan was excellent
12/10/2025
Thank you for the 5-star review, John! We’re thrilled to hear Evan provided excellent service. We’ll be sure to pass along your kind words, and we look forward to serving you again at Vyletel Buick GMC!
MACOMB, MI
Marjorie R|2019 Buick Regal
Confirmed Service Customer
12/10/2025
Michael L was very professional and helpful as always.
12/10/2025
Thank you for the 5-star review, Marjorie! We’re glad to hear that Michael consistently provides professional and helpful service. We’ll be sure to pass along your kind words, and we look forward to assisting you again in the future at Vyletel Buick GMC!
WARREN, MI
Scott C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/10/2025
I brought my 2024 GMC Sierra 2500HD AT4 Diesel for a problem with my tailgate. This was the 3rd time I brought in for damage to my tailgate. There was or is a recall for this issue. The dealership had my truck for a 6 weeks. I finally get it home after GM agreed again to repair my tailgate and fix the issue. I get home and hook my truck up to my trailer and the lights on the trailer don't work at all, dash says it's not hooked up. I bring it back to Vyletel. They fix it the next day. I pick it up go straight to my trailer to hook it up and now my running don't work! All this time I also hooked up my other GM truck and the trailer lights work just fine.
12/11/2025
Thank you for reaching out to Vyletel Buick GMC, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.
SHELBY TWP, MI
Conrad T|2025 Buick Envision
Confirmed Service Customer
12/11/2025
Nice people, quick service, great dealership!
12/11/2025
Thank you for the great review, Conrad! We’re glad you had a quick and positive experience with our team at Vyletel Buick GMC. Your kind words mean a lot, and we look forward to seeing you again in the future!
STERLING HEIGHTS, MI
Michael T|2018 GMC 1500 Sierra
Confirmed Service Customer
12/11/2025
I got my Oil & Filter Changed. Standard stuff.
12/11/2025
Thank you for the 4-star review, Michael! We’re glad to hear your oil and filter change went smoothly. If there’s anything we can do to turn that “standard stuff” into an exceptional experience next time, we’d love to hear it. We appreciate you choosing Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Stephen O|2026 GMC Sierra 1500
Confirmed Sales Customer
12/14/2025
Excellent service and sales. Domenic Torres provided a top notch experience during My recent purchase. Thank You Domenic!
DOMENICO TORRES
12/14/2025
Hello Stephen, We are thrilled to hear Domenic Torres provided such a positive experience during your recent purchase. It is wonderful to know you were satisfied with both the service and sales at Vyletel Buick GMC.
WASHINGTON, MI
Aimee J|2026 GMC Terrain
Confirmed Sales Customer
12/14/2025
Very friendly nice staff!
DOMENICO TORRES
12/14/2025
Hello Aimee, We are glad to hear our team made your visit to Vyletel Buick GMC pleasant. It is great to know you felt welcomed and well taken care of.
STERLING HEIGHTS, MI
Vito D|2011 Buick LACROSSE
Confirmed Service Customer
12/14/2025
I have seen improvement with the customer care, but not like it used to be. I don't know what happened along the way. I'm not in as much since I don't drive my car more as a retired person, but I miss the pleasantness of the workers before. Plus it was Dec 11 and not even a Christmas wreath in their department. I thought Evan was very attentive to my questions and did come and tell me the update on my car maintenance.
12/15/2025
Thank you for reaching out to Vyletel Buick GMC, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.
STERLING HEIGHTS, MI
Justin M|2019 Chevrolet Trax
Confirmed Service Customer
12/16/2025
Excellent customer service. Will be returning for future service's.
12/16/2025
Thank you for the 5-star review, Justin! It’s great to hear you received excellent customer service and plan to return to Vyletel Buick GMC!
MACOMB, MI
Debra L|2023 Buick Envision
Confirmed Service Customer
12/16/2025
Service department personnel were great!!
12/16/2025
Thank you for the 5-star review, Debra! It’s great to hear our service department team made such a positive impression. We appreciate your support at Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Nicholas C|2026 GMC Yukon
Confirmed Sales Customer
12/16/2025
Great!
LOUIS TALLERICO
12/16/2025
Thank you for the 5 stars, Nicholas! We're glad to hear you had a great experience at Vyletel Buick GMC!
BIRMINGHAM, MI
Barry G|2021 Buick Envision
Confirmed Service Customer
12/16/2025
got right in and was treated well by empl
12/16/2025
Thank you for the 5-star review, Barry! It’s great to hear you were taken right in and treated well by our team at Vyletel Buick GMC.
STERLING HEIGHTS, MI
Barbara Z|2019 Buick Envision
Confirmed Service Customer
12/16/2025
I came in without an appointment because I needed a new battery. I was also due for an oil change and tire rotation so inquired about doing it all. I promptly had my issues taken care of and was back on the road in no time at all.
12/16/2025
We appreciate you sharing your experience, Barbara! It’s wonderful to know the service was prompt and handled all your needs in one visit at Vyletel Buick GMC.
CLINTON TOWNSHIP, MI
Brian F|2024 Chevrolet Blazer
Confirmed Service Customer
12/17/2025
Great service,in and out as promised!
12/17/2025
We appreciate the kind words, Brian! It’s always our goal to deliver efficient, on-time service at Vyletel Buick GMC.
STERLING HEIGHTS, MI
Benjamin C|2026 GMC Terrain
Confirmed Sales Customer
12/17/2025
Justin was great to work with and made the process very easy and painless.
JUSTIN KOZIKOWSKI
12/18/2025
We appreciate your feedback, Benjamin! It’s always good to know the buying experience felt easy and straightforward at Vyletel Buick GMC.
CLINTON TOWNSHIP, MI
Phillip P|2023 Buick Enclave
Confirmed Service Customer
12/18/2025
I arrived on time and was greeted promptly. I asked the service representative about the headlights on the vehicle being lowered because we are constantly being flashed by approaching vehicles. He told me there was nothing that could be done. The vehicle was done as promised.
12/18/2025
Thank you for taking the time to share your experience, Phillip. We’re glad your service was completed on time and as promised. We also appreciate your feedback regarding the headlights and understand how important that issue is. We’ll be sure to review this with our team to see if there are any options or solutions we can provide in the future. We value your business and look forward to serving you again at Vyletel Buick GMC.
DECKERVILLE, MI
Felicia J|2017 Chevrolet Equinox
Confirmed Service Customer
12/18/2025
Mike Lazell the GM advisor always educates on safety maintenance for the vehicle. Will schedule brakes and rotors replacement this spring. The three oil change bundle price also helps save money.
12/18/2025
Thank you for the 5-star review, Felicia! We’re glad to hear Mike is providing helpful guidance on vehicle safety and maintenance. It’s great that the oil change bundle is saving you money, too. We look forward to seeing you at Vyletel Buick GMC this spring for your brakes and rotors!
CHESTERFIELD, MI
Alexander B|2024 Buick Envision
Confirmed Service Customer
12/19/2025
Friendly and professional
12/19/2025
Thank you for the 5-star review, Alexander! It’s great to hear that Michael provided friendly, professional service and made your visit a positive experience at Vyletel Buick GMC.
STERLING HEIGHTS, MI
Mike D|2022 Buick Envision
Confirmed Service Customer
12/19/2025
Excellent service as usual!
12/19/2025
Thank you for the continued support and 5-star rating, Mike! It’s always great to hear you consistently receive excellent service, and we truly appreciate your loyalty at Vyletel Buick GMC.
CLINTON TOWNSHIP, MI
Jerry C|2023 Buick Encore GX
Confirmed Service Customer
12/19/2025
excellent, quick and professional service
12/19/2025
Thank you for the 5-star review, Jerry! We’re thrilled to hear our team delivered excellent, quick, and professional service. Fast, friendly, and flawless. That’s how we like it! We can’t wait to help you again at Vyletel Buick GMC!
TROY, MI
Tayon R|2026 GMC Terrain
Confirmed Sales Customer
12/19/2025
This is the 4th vehicle I have purchased from Vyletel. They really know how to treat their customers. I very much highly recommend this dealership for sales and service.
KARL TROST
12/19/2025
Hi Tayon. Thank you so much for the 5-star review and for your continued trust in Vyletel Buick GMC! We’re honored to have helped you with your 4th vehicle and truly appreciate your loyalty. Knowing that you’d highly recommend us for both sales and service means a great deal to our entire team. We look forward to continuing to take great care of you for many years to come!
CHESTERFIELD, MI
Donald R|2026 Buick Encore GX
Confirmed Sales Customer
12/19/2025
Saleslady Kim Young was outstanding. All staff interactions were very positive. Clean facility.
KIMBERLY YOUNG
12/20/2025
Hi Donald, thank you for sharing your experience at Vyletel Buick GMC. We are thrilled to hear Kim Young provided outstanding service and that your interactions with our team were positive. We also appreciate your kind words about our facility and look forward to seeing you again.
TROY, MI
Yvonne L|2019 GMC Canyon
Confirmed Service Customer
12/17/2025
Michael {in service)is as good as it gets.He explains everything to the tee.That alone will keep me coming back to buy at your dealership.
12/18/2025
Thank you for the 5-star review, Yvonne! It’s great to hear Michael’s clear explanations, and service keeps you confident in returning to Vyletel Buick GMC.
WARREN, MI
James P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/18/2025
Great service always
12/18/2025
Thanks for taking the time to leave a 5-star review, James! It’s wonderful to know your experiences have been consistently positive at Vyletel Buick GMC.
LAPEER, MI
Jesse R|2026 Buick Enclave
Confirmed Sales Customer
12/18/2025
Matt Martin was awesome to do business with. Very prompt, professional and went above and beyond with my purchase experience. This was my second vehicle purchase with Matt, hopefully many more in the future.
MATTHEW MARTIN
12/18/2025
Thank you for the 5-star review, Jesse! It’s great to hear Matt made your second purchase just as smooth and memorable as the first at Vyletel Buick GMC.
STERLING HEIGHTS, MI
Mark F|2026 Buick Encore GX
Confirmed Sales Customer
12/19/2025
Great all around experience, Brian Jones is a great salesperson who makes everything as easy as possible. I highly recommend Vyletel and Brian!
BRIAN JONES
12/19/2025
Thank you so much for the 5-star review, Mark! We’re thrilled to hear you had a great experience and that Brian made the process easy and enjoyable. We’ll be sure to pass along your kind words to him. Your recommendation means a lot, and we look forward to serving you again at Vyletel Buick GMC!
MACOMB, MI
Diann S|2016 Buick Enclave
Confirmed Service Customer
12/19/2025
Just went in for an oil change. Friendly staff and was in and out in a reasonable time.
12/19/2025
Thank you for the 5-star review, Diann! We’re glad to hear our staff made your oil change quick and friendly. We appreciate your feedback and look forward to seeing you again for your next visit to Vyletel Buick GMC!
CLINTON TOWNSHIP, MI
Carol G|2025 Buick Envision
Confirmed Service Customer
12/20/2025
First Oil change was free on our new car. Vyletel Buick/GMC treats you like family. Thank you for your dedication to your customers.
12/20/2025
Hi Carol, thank you for sharing your experience at Vyletel Buick GMC. We are glad you felt welcomed and well taken care of during your first service. Treating our customers like family is very important to us, and we appreciate your kind words. We look forward to seeing you again.
FRASER, MI
Najim A|2019 GMC 1500 Sierra
Confirmed Service Customer
12/20/2025
Everything was smooth from the beginning to the end
12/20/2025
Hi Najim, thank you for your kind words about your experience at Vyletel Buick GMC. We are glad to hear everything went smoothly from start to finish. It means a lot to our team and we look forward to assisting you again in the future.
ROCHESTER HILLS, MI
Maria H|2022 Buick Envision
Confirmed Service Customer
12/21/2025
It was smooth oil change visit. It was fast
12/21/2025
Hi Maria, thank you for sharing your experience with Vyletel Buick GMC. I’m glad to hear your oil change visit was smooth and fast. We appreciate your feedback and look forward to serving you again.
STERLING HEIGHTS, MI
Salvatore B|2021 GMC Canyon
Confirmed Service Customer
12/21/2025
Good
12/21/2025
Hi Salvatore, thank you for your five-star review of Vyletel Buick GMC. We’re glad to hear you had a good experience and appreciate your feedback.
MACOMB, MI
Joseph C|2019 GMC 1500 Sierra
Confirmed Service Customer
12/22/2025
Seamlessly outstanding!
12/22/2025
Thank you for the great feedback, Joseph! It’s wonderful to hear your experience was seamlessly outstanding at Vyletel Buick GMC.
MACOMB TOWNSHIP, MI
Jorge A|2025 Buick Encore GX
Confirmed Service Customer
12/23/2025
Very fast, very easy availability to schedule oil change. Joe was a great service person!
12/24/2025
We appreciate you taking the time to share your experience, Jorge! It’s wonderful to know Joe made your visit fast and simple at Vyletel Buick GMC!
ROCHESTER, MI
Catherine D|2024 GMC Acadia
Confirmed Service Customer
12/24/2025
Great. Except no car wash with oil change anymore?
12/24/2025
Thank you for the 5-star review, Catherine! It’s great to hear your service visit went well, and we appreciate the feedback regarding the car wash.
UTICA, MI
Brian S|2020 Buick Envision
Confirmed Service Customer
12/26/2025
knowledgeable staff and timely turn around
12/26/2025
Thanks for choosing Vyletel Buick GMC, Brian! It’s great to know the turnaround time and service met your expectations.
STERLING HEIGHTS, MI
Penny R|2023 GMC Terrain
Confirmed Service Customer
12/26/2025
Polite and courteous.
12/26/2025
Thank you for the five-star review, Penny! It’s great to hear you found the service polite and courteous at Vyletel Buick GMC.
MACOMB, MI
Thomas B|2013 Buick Encore
Confirmed Service Customer
12/29/2025
Good service
12/29/2025
Thanks for choosing Vyletel Buick GMC, Thomas. It’s great to know your visit went well!
MACOMB, MI
Gary M|2025 Buick Envista
Confirmed Service Customer
12/31/2025
Exactly at time of appointment. Job was completed quickly. Very friendly staff.
12/31/2025
We’re happy to hear everything stayed right on schedule, Gary. Getting you in on time and completing the work quickly is always the goal, and we’re glad our friendly team delivered that experience at Vyletel Buick GMC, INC. Thank you for visiting and trusting us with your service.
STERLING HEIGHTS, MI
Ryan K|2026 GMC Sierra 1500
Confirmed Sales Customer
12/31/2025
Justin was great to work with! He was very responsive and made everything seamless.
JUSTIN KOZIKOWSKI
12/31/2025
Ryan, thank you for sharing your experience with us. We’re glad to hear Justin made the process seamless and stayed responsive throughout your visit to Vyletel Buick GMC, INC. Thank you for visiting the dealership and trusting our team with your purchase. Enjoy every mile in your new Sierra 1500.
WASHINGTON, MI
Scott C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/31/2025
My truck was at the dealership for recall and warranty service for 45 days. During that time I wasn't offered a loaner vehicle at all. I picked-up my truck even though I was still experiencing issues with the trailer running lights not working. Even though the dealership knew that I needed a truck to tow my trailer, they still didn't offer me a loaner and let me take my truck to use to tow my trailer with without working running lights.
12/31/2025
Thank you for reaching out to Vyletel Buick GMC, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.
SHELBY TWP, MI
Sally F|2024 Buick Encore GX
Confirmed Service Customer
12/31/2025
Always efficient and friendly
12/31/2025
Hello Sally, thank you for visiting Vyletel Buick GMC, INC. and for sharing your service experience. We are glad to hear everything was efficient and friendly, and that Matthew took great care of you. We truly appreciate your continued trust in our team.
MACOMB, MI
Chengyu G|2024 Buick Enclave
Confirmed Service Customer
12/31/2025
A broken tire was replaced on the same day even though the dealer did not have the tire at the time and they have to order one. They also provided shuttle service to send me home and pick up me in a snow day.
12/31/2025
Hi Chengyu, thank you for sharing your experience with Vyletel Buick GMC. We’re glad your tire was replaced the same day even though it had to be ordered. It’s great that the shuttle service made it easier for you on a snowy day. Your feedback means a lot, and we’re happy we could provide support when you needed it.
TROY, MI
Rina R|2018 GMC Acadia
Confirmed Service Customer
12/31/2025
Matt always provides excellent customer service.
12/31/2025
Hi Rina, thank you for sharing your experience with Vyletel Buick GMC. It’s great to hear that Matt continues to deliver outstanding customer service. We appreciate you recognizing his efforts.
CLINTON TWP., MI
Shannon M|2023 Buick Envision
Confirmed Service Customer
1/1/2026
I dropped my car off for an oil change on a Tuesday night, for a Wednesday appointment and they completed the appointment timely, called me and I picked it up.
1/1/2026
Hi Shannon, thank you for sharing your experience with Vyletel Buick GMC. We’re glad your oil change was completed on time and that the team kept you informed. It’s great to hear the process was smooth and convenient for you.
ROYAL OAK, MI
Ashley L|2026 Buick Enclave
Confirmed Sales Customer
1/2/2026
Kim Young was amazing. Helpful, patient, understanding and honest. I could not be happier with my experience, her knowledge and her ability to take care of everything with me and not send me to other employees to complete the transaction.
KIMBERLY YOUNG
1/2/2026
Thank you, Ashley! We’re happy to hear Kim made your experience smooth, comfortable, and positive from start to finish. We appreciate you choosing Vyletel Buick GMC and sharing your experience.
STERLING HEIGHTS, MI
Michael H|2026 Buick Enclave
Confirmed Sales Customer
1/6/2026
I have been doing business with Brian Jones for a few years. My wife and her best friend bought matching 2026 Enclave Avenir and Brian delivered them both at the same time.
BRIAN JONES
1/6/2026
Hi Michael, it’s fantastic to hear how long your relationship with Brian has lasted and how smoothly everything came together this time. Coordinating matching 2026 Enclave Avenirs and delivering them together is no small task, and we’re glad it made the experience special. Thank you for visiting Vyletel Buick GMC, INC. and for sharing such a great story with us.
MACOMB, MI
Patrick F|2026 Buick Envista
Confirmed Sales Customer
1/6/2026
Great experience
BRIAN JONES
1/6/2026
Thank you, Patrick! We’re happy to hear everything went well during your visit and that Brian helped make it a great experience. We truly appreciate you choosing Vyletel Buick GMC and hope to see you again down the road.
STERLING HEIGHTS, MI
Sharon M|2021 GMC Acadia
Confirmed Service Customer
12/22/2025
I was in and out quickly.
12/22/2025
Thank you for your feedback, Sharon! We're glad you were in and out quickly at Vyletel Buick GMC!
WARREN, MI
Donald P|2018 GMC Yukon XL
Confirmed Service Customer
12/22/2025
Best dealership
12/22/2025
We appreciate you taking the time to share your feedback, Donald! It’s great to know your service visit met your expectations at Vyletel Buick GMC.
TROY, MI
Denise W|2026 Buick Encore GX
Confirmed Sales Customer
12/31/2025
Scott Just did a great job of taking care of all my vehicle leasing needs. It was a very positive experience.
SCOTT JUST
12/31/2025
Hi Denise, thank you for sharing your experience with Vyletel Buick GMC. We’re glad to hear Scott provided excellent service and made your vehicle leasing process smooth. We are always happy to hear that our customers had a great that your experience with us.
MACOMB, MI
Jerry R|2022 GMC 1500 Sierra
Confirmed Service Customer
1/1/2026
The website for service of my truck showed I was due for a 67,500 mile inspection. I also am having trouble with my grid lines when I put my truck in reverse. When I checked in, I inquired about the inspection and the technician explained because I bring my vehicle in every 5000 miles for oil changes. Those inspections are done at each oil change so I was covered already. I appreciated that because it saved me a few bucks. However, the issue with my grid lines had to be corrected with a software update, which took 90 minutes. At first, it did not seem like it helped but as I’ve been driving the truck now all is good. I really appreciate the service team. Keep up the good work!
1/1/2026
Hi Jerry, thank you for sharing your experience with Vyletel Buick GMC. We’re glad the team was able to explain your inspection coverage and save you some money. It’s great to hear the software update resolved your grid line issue and that everything is working well now. We appreciate your kind words and look forward to providing the same level of care on your next visit.
CLINTON TOWNSHIP, MI
Cynthia W|2024 Buick Enclave
Confirmed Service Customer
1/5/2026
Efficient
1/5/2026
Thank you for the 5-star rating, Cynthia! We’re glad to hear your service visit was efficient and timely, and we appreciate you choosing Vyletel Buick GMC!
WASHINGTON TOWNSHIP, MI
Paul M|2025 Buick Enclave
Confirmed Sales Customer
1/5/2026
Staff was polite and friendly
MATTHEW MARTIN
1/5/2026
Hi Paul, Thank you for sharing your experience with Vyletel Buick GMC. We are glad to hear our staff was polite and friendly during your visit. Your feedback is appreciated, and we look forward to serving you again.
MACOMB, MI
Jean C|2026 Buick Encore GX
Confirmed Sales Customer
1/5/2026
Everything and Everybody that was involved in the purchasing of my 2026 Buick Encore was Excellent Plus". That is why Jim and I have been dealing with Vyletel for so many years. I have to add that Mike Fleury and Kim Young are Our all-time favorites. God bless you all and Thank you for the continuing excellent service. J. Crafton
KIMBERLY YOUNG
1/5/2026
Hi Jean, Thank you for sharing such a heartfelt review of Vyletel Buick GMC. We are thrilled to hear your experience purchasing your 2026 Buick Encore was excellent and that Mike Fleury and Kim Young continue to make a lasting impression. Your loyalty means a great deal to us, and we’re grateful for your kind words and trust over the years.
STERLING HEIGHTS, MI
Hyungmin P|2023 GMC Acadia
Confirmed Service Customer
1/7/2026
Fast
1/7/2026
Hi Hyungmin, thank you for the five-star rating! We’re glad to hear your service visit was fast and efficient. Evan Nelson and the team at Vyletel Buick GMC appreciate you visiting us and trusting us with your Acadia.
NOVI, MI
Gregory S|2023 Chevrolet Traverse
Confirmed Service Customer
1/7/2026
It's always prompt, courteous, and quick service at Vyletel. We were in and out with our oil change very quickly.
1/7/2026
Gregory, we truly appreciate your continued trust in our service team. Knowing your oil change visit was quick and smooth means a lot to everyone at Vyletel Buick GMC, INC. Thank you for visiting us and for taking the time to leave this review.
MACOMB, MI
Dennis S|2024 GMC Terrain
Confirmed Service Customer
1/7/2026
Good job always
1/7/2026
Hi Dennis, thank you for sharing your experience at Vyletel Buick GMC. It’s great to hear that the team consistently does a good job. We appreciate you taking the time to let us know.
CLINTON TOWNSHIP, MI
James M|2026 Buick Encore GX
Confirmed Sales Customer
1/8/2026
In general, I had a very good experience with Mr. Tallerico (Skip). However, I did have a problem when I got home and discovered that the contract had us for 12,000 miles instead of the desired 10,000. We notified the dealership. Skip assured us that the contract, including our payments were based on 10,000 miles. The stated 12,000 miles was a mistake. He had us come in to get a new copy of the contract with the mileage revised to 10,000 by appreciate him correcting the problem as did.
LOUIS TALLERICO
1/8/2026
James, thank you for sharing your experience with us. We’re glad to hear you had a very good overall experience with Skip, and we truly appreciate you bringing the mileage discrepancy to our attention. We’re happy our team was able to correct the mistake quickly and make sure everything reflected the original 10,000-mile agreement. Thank you for allowing us to make it right and for choosing Vyletel Buick GMC.
STERLING HEIGHTS, MI
Chance S|2024 GMC Sierra 1500
Confirmed Service Customer
1/8/2026
it was good
1/8/2026
Hi Chance, thank you for your feedback. We are glad to hear your visit to Vyletel Buick GMC went well. We look forward to seeing you again.
ROSEVILLE, MI
Nahreen P|2014 GMC Acadia
Confirmed Service Customer
1/10/2026
They are one of the best dealers and their service is excellent.
1/11/2026
Hi Nahreen, thank you for your feedback! We're thrilled to hear that you consider Vyletel Buick GMC one of the best and that our service has been excellent.
WARREN, MI
James J|2025 Buick Envision
Confirmed Service Customer
1/12/2026
Service was performed quickly and efficiently. Service advisor was courteous and professional.
1/13/2026
James, thank you for choosing Vyletel Buick GMC! We’re glad your service visit was handled promptly and professionally.
TROY, MI
Joanne S|2021 GMC Acadia
Confirmed Service Customer
1/12/2026
Quick and polite. Fixed my issue with no issues
1/12/2026
Hi Joanne, we’re glad to hear your visit to Vyletel Buick GMC was quick and polite. It’s great that your issue was resolved smoothly. Thank you for sharing your experience!
NEW BALTIMORE, MI
Steven T|2026 Buick Envista
Confirmed Sales Customer
1/6/2026
Justin at Sterling Heights help me after having horrible experience at ur Southfield location
JUSTIN KOZIKOWSKI
1/6/2026
We appreciate the feedback, Steven! Justin works hard to make sure customers feel taken care of, especially after a challenging experience. Thank you for visiting Vyletel Buick GMC and allowing our team to help you move forward with confidence.
SOUTHFIELD, MI
Gary L|2024 Buick Envision
Confirmed Service Customer
1/8/2026
Quick service and good explanation
1/8/2026
Gary, thank you for the 5-star feedback. We’re glad Matthew took the time to explain everything clearly and kept your visit quick and efficient. We appreciate you choosing Vyletel Buick GMC for your Envision’s service.
MACOMB, MI
Gary T|2023 Buick Enclave
Confirmed Service Customer
1/9/2026
Tracy in your Body Shop is amazing!!
1/9/2026
Gary, thank you for the great feedback! Tracy will be excited to hear your kind words, and we’re glad you had such a positive experience with our Body Shop team at Vyletel Buick GMC.
SHELBY TOWNSHIP, MI
Paulette L|2024 Buick Encore GX
Confirmed Service Customer
1/9/2026
Service was a little slow due to staffing. However, the quality of service was great
1/9/2026
Paulette, thank you for taking the time to share this feedback. We’re glad the quality of service stood out during your visit and appreciate you recognizing Michael Lazell and the team. We truly value you choosing Vyletel Buick GMC.
WARREN, MI
Art K|2022 Buick Envision
Confirmed Service Customer
1/9/2026
I got there a little early was greeted promptly and my vehicle worked on shortly after. The was no pressure to have additional work done beside what I brought it in for. A detailed explanation after of inspection results was presented with future recommendations of what to watch for.
1/9/2026
We really appreciate the detailed feedback, Art. It’s great to hear you felt welcomed right away and that the team took the time to explain the inspection results without pushing unnecessary work. Helping you stay informed about your vehicle is always a priority at Vyletel Buick GMC. Thanks for choosing us for your service visit.
MACOMB, MI
Gary N|2019 GMC Acadia
Confirmed Service Customer
1/9/2026
I feel like an oil change should be way quicker than an hour 15 minutes.
1/12/2026
Thank you for reaching out to Vyletel Buick GMC, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.
WARREN, MI
James S|2019 Buick Encore
Confirmed Service Customer
1/12/2026
Very professional and quiclk
1/12/2026
Thank you for your 5-star rating, James! It’s great to hear you found the service professional and quick at Vyletel Buick GMC, and we appreciate you taking the time to share your feedback.
SHELBY TWP, MI
Mark J|2026 Buick Envista
Confirmed Sales Customer
1/13/2026
Kim young was a pleasure to meet and made my purchase easy especially since I was bundle of nerves
KIMBERLY YOUNG
1/13/2026
Mark, we’re so glad Kim was able to make your experience feel comfortable and stress-free. Big decisions can come with nerves, and her calm, supportive approach really makes a difference. Thank you for visiting Vyelet Buick GMC and trusting our team with your purchase.
STERLING HEIGHTS, MI
Elizabeth B|2024 GMC Terrain
Confirmed Service Customer
1/14/2026
I had a 10:00 appointment and arrived 10 minutes early. It took over a half hour to check me in. Not sure what the holdup was. then I got an email telling me I missed my appointment which I did not miss this appointment. After I got checked in I went to the waiting room and the left over coffee was cold. The first time I came to you the service was great. Not sure what was happening this time.
1/15/2026
Thank you for reaching out to Vyletel Buick GMC, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.
STERLING HEIGHTS, MI
Steve W|2022 GMC Acadia
Confirmed Service Customer
1/14/2026
Quick, efficient, professional, excellent work, excellent service. Exceeded my expectations.
1/15/2026
Thank you, Steve, for choosing Vyletel Buick GMC and for the great feedback! It’s wonderful to hear our service team delivered quick, professional work that exceeded your expectations.
TAYLOR, MI
Pauline D|2019 Buick Encore
Confirmed Service Customer
1/15/2026
The service and care is excellent and exceeded my expectations. Thank you so much Vyletel!
1/15/2026
Thank you, Pauline, for taking the time to share this great feedback. Providing excellent care is always our goal, and we’re glad Michael delivered exactly that. We appreciate you choosing Vyletel Buick GMC and look forward to assisting you again.
STERLING HEIGHTS, MI
David W|2023 GMC Acadia
Confirmed Service Customer
1/16/2026
Was not infomed that my vehicle service was comple. The online status does not get updated for customers waiting for their vehicle service. I had to go ask the service advisor if my vehicle was complete. I would up sitting in the waiting area a lot longer than expected.
1/16/2026
Thank you for taking the time to let us know about your experience, David. We’re glad we could take care of your Acadia, but we regret the delay caused by the lack of service updates. Your feedback helps us improve, and we appreciate your visit to Vyletel Buick GMC.
STERLING HEIGHTS, MI
John K|2024 GMC Terrain
Confirmed Service Customer
1/16/2026
Very friendly and fast.
1/16/2026
Thanks, John! We’re happy to hear everything moved quickly and smoothly during your visit. We appreciate your trusting Vyletel Buick GMC and look forward to helping again down the road.
STERLING HEIGHTS, MI
Walter J|2024 Buick Enclave
Confirmed Service Customer
1/19/2026
I brought in for Oil change and also said, I feel my heated seats are not properly working...they 'take the chill out' but NEVER get 'warm or hot" like other cars I've been in . I felt dismissed I was told it's meeting expectations. (we were in a traverse the other day, and our butts were on fire and had to turn the seat down - that has NEVER EVER happened in my Enclave. Also, from a SAFETY PERSPECTIVE - I constantly have people flashing their bright lights at me (implying my brights are on). They Are NOT on! I asked them to check the calibration -perhaps needs adjustment. I was told they "compared it to another enclave and they're both at the same level". Again , felt very dismissed. This is a SAFETY issue. I am concerned I'm going to cause an accident because the brights possibly need adjustment. I was very disappointed that TWO CONCERNS were completely dismissed. I was told 'the new headlights are very bright". I asked if this has been reported to GM ENGINEERING because it IS a SAFETY issues, and I was again dismissed.
1/20/2026
Thank you for reaching out to Vyletel Buick GMC, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.
WARREN, MI
Kevin M|2026 GMC Yukon
Confirmed Sales Customer
1/19/2026
Matt & Todd continue to deliver exceptional customer service during the car buying process. From start to finish, they are there to answer any questions and make the process seamless.
MATTHEW MARTIN
1/19/2026
Hi Kevin, Thank you for sharing your experience at Vyletel Buick GMC. It’s great to hear Matt and Todd were there every step of the way, making the process easy and stress-free. We’re glad their efforts made such a positive impact.
MACOMB, MI
Amber D|2025 Buick Envision
Confirmed Service Customer
1/19/2026
I didn’t appreciate the fact that I sat there for 2 hours for an oil change when the cashier in the waiting room knew I was there. She said she called a couple of times and then proceeded to demonstrate how she called me by condescendingly calling out my name loudly. She said my paperwork was sitting right here(to the right of where she sits). Why did she not come up to me and ask who I was, stating that she had a car ready and to make it wasn’t mine?? I told her I heard her call other people name but not mine. She had nothing to say other than I would have to go around to get my keys and they didn’t fit under the window. I’ve been working in customer service for 35 years. If I saw someone sitting there I would have asked. Pure laziness! There was also a time that she was in the back.- 45 mins? If I hadn’t have said anything she would have let me sit there all day. Also is it professional to wear yoga pants to work? Do better! I don’t like my time wasted.
1/20/2026
Thank you for reaching out to Vyletel Buick GMC, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.
STERLING HEIGHTS, MI
Cindy M|2019 Chevrolet Trax
Confirmed Service Customer
1/19/2026
Friendly and knowledgeable. Keep me updated with the status of my vehicle. Very good experience.
1/19/2026
Hi Cindy, Thank you for sharing your experience at Vyletel Buick GMC. It’s great to hear the team was friendly, knowledgeable, and kept you updated on your vehicle. We’re glad your visit was a positive one and look forward to seeing you again.
MARYSVILLE, MI
Viva Z|2025 Buick Enclave
Confirmed Service Customer
1/20/2026
The service was very quick and the guy at desk was friendly and helpful
1/21/2026
Thank you, Viva, for the 5-star feedback! It’s wonderful to know your service was quick and that our team was friendly and helpful during your visit to Vyletel Buick GMC.
PEORIA, AZ
John W|2020 GMC Terrain
Confirmed Service Customer
1/20/2026
We had the Terrain in for some body work and discovered that the battery needed replacing. Mike was able to get the battery replaced in a very timely manner so we were able to pick up the vehicle when we were first promised that the repairs would be done. Mike has, once again, come through with flying colors and got me back on the road in a very expedient time.
1/20/2026
Hi John, thank you for sharing your experience. We’re glad Mike at Vyletel Buick GMC was able to handle the battery replacement quickly and keep your vehicle on schedule. It’s wonderful to hear he delivered such dependable service once again.
STERLING HEIGHTS, MI
Erwin K|2025 GMC Sierra 1500
Confirmed Service Customer
1/14/2026
Good experience
1/14/2026
Thank you, Erwin. We’re happy to know you had a good experience with our service team. Matthew will be glad to hear your feedback, and we truly appreciate your trust in Vyletel Buick GMC.
WASHINGTON, MI
Mark R|2025 Buick Enclave
Confirmed Service Customer
1/14/2026
Fast service done right the first time.
1/14/2026
Thank you, Mark. Hearing that your service visit was efficient and completed correctly means a lot to us. Evan will be happy to see your comments, and we look forward to assisting you again at Vyletel Buick GMC.
NEW BALTIMORE, MI
Steven M|2024 GMC Terrain
Confirmed Service Customer
1/14/2026
Very friendly. Got the work done sooner than quoted
1/14/2026
Steven, thank you for taking the time to share your experience with us. We’re glad to hear Matthew made your visit a friendly one and that your service was completed sooner than expected. We appreciate you choosing Vyletel Buick GMC and look forward to assisting you again.
WARREN, MI
Gail M|2013 Buick Regal
Confirmed Service Customer
1/14/2026
Everything was correctly done on time and everyone was very pleasant.
1/14/2026
Hey Gail, thank you for sharing your experience with us. We’re happy to hear everything was completed correctly, on time, and that our team made your visit a pleasant one. Michael will appreciate the recognition, and we’re glad you chose Vyletel Buick GMC for your service needs.
STERLING HEIGHTS, MI
Anduen P|2025 GMC Sierra 1500
Confirmed Service Customer
1/15/2026
The best
1/15/2026
Anduen, thank you for the 5-star rating! We’re glad to hear your service visit was such a great experience. Evan and the rest of our team at Vyletel Buick GMC truly appreciate your kind words and your trust in us.
MACOMB, MI
Gregory B|2025 GMC Acadia
Confirmed Service Customer
1/16/2026
quick and complete. Friendly and competent service writers.
1/16/2026
Gregory, we appreciate you sharing your experience. Quick, complete service is always our goal, and we’re glad our team delivered. Thanks for trusting Vyletel Buick GMC with your vehicle.
STERLING HEIGHTS, MI
Shelly R|2017 Buick LaCrosse
Confirmed Service Customer
1/16/2026
Friendly greeting immediately upon arrival. Joe kept me updated and advised on recommended upcoming service needs.
1/17/2026
Hello Shelly, Thank you for sharing your experience at Vyletel Buick GMC. We’re glad to hear you were greeted warmly and that Joe provided helpful updates along with guidance on future service needs. It’s great knowing your visit was positive and informative.
WARREN, MI
Susan B|2026 Buick Encore GX
Confirmed Sales Customer
1/21/2026
Matt Martin was my salesman. He is efficient, knowledgeable, friendly and professional. My whole experience at Vyletel was perfect.
MATTHEW MARTIN
1/21/2026
Susan, thank you for the wonderful feedback. We’re glad Matt Martin provided such an efficient and professional experience and helped make your purchase a smooth one. We appreciate you choosing Vyletel Buick GMC and hope you’re enjoying your new Encore GX.
STERLING HEIGHTS, MI
Kathleen C|2024 Buick Encore GX
Confirmed Service Customer
1/21/2026
Joe was very helpful above and beyond my scheduled oil change. I now have gps on my dashboard and a new fob battery saving me hours of trying to do either by myself! Much appreciated.
1/21/2026
Kathleen, thank you for the great feedback. We’re glad Joe was able to go above and beyond your oil change and help get the GPS set up, along with the new fob battery. Saving you time and making things easier is always the goal. We appreciate you visiting Vyletel Buick GMC and trusting our team.
SHELBY TOWNSHIP, MI
Daniel B|2026 Buick Envista
Confirmed Sales Customer
1/21/2026
Our salesman Scott made our purchase smooth and easy.
SCOTT JUST
1/21/2026
Hi Daniel, thank you for sharing your experience at Vyletel Buick GMC. It’s great to hear that Scott made your purchase simple and straightforward. We appreciate you choosing our dealership.
SHELBY TOWNSHIP, MI
Alonzo J|2026 GMC Sierra 1500
Confirmed Sales Customer
1/22/2026
Had a wonderful experience Joshua kozikowski was an excellent salesman me and my wife really appreciated his communication skills and he very helpful
JUSTIN KOZIKOWSKI
1/22/2026
Alonzo, it’s great to hear that both you and your wife had such a positive experience working with Joshua. His communication and helpful approach really do make the process smoother, and we’re glad that stood out to you. Thank you for choosing Vyletel Buick GMC and for spending time with us during your Sierra 1500 purchase.
LINCOLN PARK, MI
Kathleen S|2023 Buick Envision
Confirmed Service Customer
1/23/2026
Evan was my attendant the last 2 times in the dealership.. He is knowledgeable, friendly and kind. My vehicle was taken care of and in a timely manner manner. Evan is an asset to your team.
1/23/2026
Kathleen, it’s great to hear that your last two visits were both positive experiences. Evan’s knowledge and friendly approach are something our team values, and we’re glad that showed through during your service. Thank you for visiting Vyletel Buick GMC.
STERLING HEIGHTS, MI
Mark P|2026 Buick Encore GX
Confirmed Sales Customer
1/26/2026
I chose a demo which I didn’t know was out as loaner. Sales person could have communicated status better. She said they would get it back same day I was there to drive but found out it was not exact car. She we can get today or tomorrow . They ended up not getting back and did not call me until Monday . Ok don’t get it back but should have let me know as I was about to go to another dealer
KIMBERLY YOUNG
1/27/2026
Thank you for reaching out to Vyletel Buick GMC, your concerns are important to us. We have forwarded your review to the appropriate party at the dealership, and someone will be getting back to you soon.
CLINTON TOWNSHIP, MI
Mark O|2020 Buick Encore
Confirmed Service Customer
1/26/2026
Great service
1/26/2026
Hello Mark, Thank you for your review. We’re glad to hear you had great service at Vyletel Buick GMC. We’re happy you shared your experience with us.
STERLING HEIGHTS, MI
Virginia L|2007 Buick Lucerne
Confirmed Service Customer
1/26/2026
BEST DEALERSHIP EVER!!!!!! EMPLOYEES ARE GREAT TOO.
1/26/2026
Hello Virginia, Thank you for your enthusiastic review! We’re thrilled to hear you had such a positive experience at Vyletel Buick GMC and enjoyed working with our team. Your kind words mean a lot to us.
WARREN, MI
Michael R|2021 Chevrolet Equinox
Confirmed Service Customer
1/21/2026
Was greeted right away when I pulled into service lane. Checked in process was smooth and efficient. Oil Change, Tire Rotation, and MPVI was less than an hour wait time. Waiting area was clean and comfortable. Very pleased with my visit.
1/21/2026
Thank you, Michael, for sharing your experience and for the 5-star rating! It’s wonderful to know the check-in process, service timing, and waiting area at Vyletel Buick GMC met your expectations and made for a comfortable visit.
STERLING HEIGHTS, MI
Gary S|2013 GMC Terrain
Confirmed Service Customer
1/21/2026
ALWAYS A GREAT EXPIERENCE AT VYLETEL
1/21/2026
We really appreciate the five stars, Gary. Hearing that you always have a great experience means a lot to our team, and we’ll be sure Joseph knows you mentioned him. Thanks for trusting Vyletel Buick GMC with your service needs.
CLINTON TWP, MI
Francine S|2023 GMC Terrain
Confirmed Service Customer
1/21/2026
always very friendly
1/21/2026
Thank you, Francine. Hearing that our team is consistently friendly means a lot to us. We’re grateful for your continued trust in Vyletel Buick GMC.
STERLING HEIGHTS, MI
Jeff G|2022 GMC Acadia
Confirmed Service Customer
1/23/2026
Great staff and service. Joe is great to work with.
1/23/2026
We appreciate the kind words, Jeff. Joe does a great job taking care of our guests, and it’s nice to hear that showed during your visit. Thank you for stopping by Vyletel Buick GMC and for sharing your experience with us.
MACOMB TOWNSHIP, MI
Mark T|2025 GMC Sierra 1500
Confirmed Service Customer
1/23/2026
Service is always impeccable! Thanks
1/23/2026
We really appreciate this feedback, Mark. Providing dependable, high-quality service every visit is what we strive for, so it’s great to hear that’s been your experience. Thank you for visiting Vyletel Buick GMC, and for your continued trust.
CLINTON TOWNSHIP, MI
Richard M|2022 Buick Envision
Confirmed Service Customer
1/23/2026
Vyletel Buick has been servicing my Buicks since I moved to Troy in 1988. It doesn’t make any difference where I buy my Buicks I always have them service them. They do great work and I have never had any problems.
1/23/2026
Hi Richard, thank you for your loyalty to Vyletel Buick GMC over the years. We’re thrilled to hear you’ve always had a positive experience and that our team continues to provide great service for your Buicks. It means a lot to us to have your continued support.
TROY, MI
James S|2023 Buick Envision
Confirmed Service Customer
1/27/2026
Work was done in less time than expected and parts were in sooner than expected as well. Think the total amount was rediclious but I paid our deductable.....Tracy in the repair shop was very nice and easy to work with.
1/27/2026
James, we appreciate your honest review and your kind words about Tracy! It’s encouraging to know the service timeline went smoothly and that Tracy was easy to work with throughout the process at Vyletel Buick GMC.
SHELBY TOWNSHIP, MI
Rodger S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
1/28/2026
Scott Just took great care of us. Would highly recommend.
SCOTT JUST
1/28/2026
Hi Rodger, it’s great to hear Scott took such good care of you. Making the experience smooth and comfortable is always the goal, and he’ll really appreciate the recommendation. Thanks for visiting Vyletel Buick GMC and for sharing your feedback.
MACOMB, MI
Robert S|2026 GMC Terrain
Confirmed Sales Customer
1/28/2026
Excellent service.
MICHAEL FRANK
1/28/2026
Great to hear everything went so well, Robert. Providing excellent service is always the goal, and it’s nice to know the team delivered for you. Thanks again for visiting Vyletel Buick GMC and for your feedback.
ROCHESTER HILLS, MI
Dennis F|2017 GMC Acadia
Confirmed Service Customer
1/28/2026
Typical quality service. And, quick. Less than 30 minutes.
1/28/2026
Great to hear everything went smoothly, Dennis. A quick visit without sacrificing quality makes all the difference, and it’s nice to know the team delivered. Thanks again for visiting Vyletel Buick GMC and for taking the time to leave a review.
STERLING HEIGHTS, MI